Out of Paper; Load Tray 1 (MPT) with [size] [type]
■
Remove Tray 1 and inspect the tray cavity of the printer to ensure that it is
free of obstructions or debris.
■
Ensure that the tray is loaded with supported media.
■
Ensure that the media guides are properly adjusted.
■
Reinstall the tray.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
MPT No Paper Sensor, PL 6.1.4
MPT actuator, PL 6.1.37
Troubleshooting Procedure Table
Steps
Actions and Questions
1
Fill Tray 1 (MPT) with paper.
Does the error occur even if Tray 1 is full?
2
Check the following for evidence of fault
or damage:
MPT No Paper Sensor, PL 6.1.4
MPT actuator, PL 6.1.37
3
Use service diagnostics to test the MPT
No Paper Sensor
Does the Sensor function correctly?
4
Replace the MPT No Paper Sensor.
Does the error recur after the sensor is
replaced?
5
Troubleshoot using the wiring diagram
"Paper Feed" on page 10-25.
Does the problem recur after any
defective parts are replaced?
3-56
Wiring and Plug/Jack Map References
"Paper Feed" on page 10-25
Phaser 6250 Color Laser Printer Service Manual
Yes
Go to Step 2.
Replace the parts
concerned.
Replace the
Engine Control
Board, page 8-107
Go to Step 5.
Replace the
Engine Control
Board, page 8-107
No
Complete.
Go to Step 3.
Go to Step 4.
Complete.
Complete