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Configuring presence profile
You want to manage your incoming calls taking your current presence sta-
tus into account (see chapter "Organising absences from the desk",
page 60).
You have a choice of 5 presence profiles for managing your presence sta-
tus: Available, Absent, Meeting, Busy,
contain action commands that are executed when the presence status is
activated. This may be a call forwarding to a voice mail and/or a prede-
fined personal call routing.
For each of these presence profiles you can make the following settings:
Menu
Description
Time/Date
Personal call
•
Keep settings as is
•
None
•
Routing ID <1...5>
Call
•
Keep settings as is
•
Forwarding off
•
User
•
Voice Mail
Voice mail
Mitel 6863 SIP / Mitel 6865 SIP
eud-1663/1.2 – R4.0 SP1 – 01.2016
Description
Type in the text to be displayed to other users as detailed
information for your presence status (e.g.: "Meeting until
4 pm."). You can also leave this input field blank.
Enter the time and/or date of your absence: This infor-
mation is played to your caller, providing you selected
the
voice mail. You can also leave this input field blank.
routing: Specify the phones on which a call is to be signalled (see
"Activating personal call routing", page 50).
Calls are routed according to your settings.
Any set call forwarding operation is deleted.
Your personal call routing number.
forwarding:
Specify the phones on which a call is to be signalled (see
"Activating personal call routing", page 50).
Calls are routed according to your settings.
Any configured call forwarding operation is deleted.
Note:
In the Self Service Portal, you can specify whether you
want the same or a different forwarding destination for
external and internal calls. The call number of the exter-
nal call forwarding destination is then always shown on
your phone display unless the external forwarding desti-
nation is
A call is channelled to the defined forwarding destination.
A call is forwarded to voice mail. The greeting to be
played can be configured with voice mail greeting.
greeting:
Activate the greeting you want.
Personalizing your phone
Not
available. Presence profiles
Absence information
No
forwarding.
setting for call forwarding to
85
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