Table of Contents
Advertisement
Streaks
Problem
Streaks appear on the
printout.
Black Printout (Partial or Entire Page)
372
|
Troubleshooting
Action
1
The toner cartridges may be low or need to be replaced. Check the
amount of toner left in each toner cartridge.
a Press the
tab, or start Dell Printer Configuration Web Tool. See "Dell™
Printer Configuration Web Tool."
You can also check the toner level in the following ways.
®
For Windows
Start Dell Printer Hub or Dell Printer Management Tool, and then
click the Overview tab.
For OS X and Linux:
Start the Status Monitor, and then view the Printer Status window.
b Replace the toner cartridges as necessary.
If the problem persists, proceed to step 2.
2
If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
a Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click Service Tools on the Printer Maintenance
tab.
NOTE:
• For details about how to start the Tool Box, see "Tool
Box."
b Make sure that the On check box under Non-Dell Toner is
selected.
If the problem persists, proceed to step 3.
3
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click Reports on the Printer Setting Reports tab.
b Click Color Test Page for verification.
If the problem persists, contact Dell.
(Information) button, and then tap the Supplies
:
Advertisement
Table of Contents
