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Problem
Bead-Carry-Out (BCO)
Problem
Bead-Carry-Out (BCO)
occurs.
Jagged Characters
378
|
Troubleshooting
Action
6
Replace the drum cartridge and the toner cartridge with a Dell toner.
See "Replacing the Drum Cartridges" and "Replacing the Toner
Cartridges."
a Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click Reports on the Printer Setting Reports tab.
b Click Color Test Page.
If the problem persists, contact Dell.
Action
1
If the printer is installed in a high altitude location, set the altitude of
the location.
a Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click Service Tools on the Printer Maintenance
tab.
NOTE:
• For details about how to start the Tool Box, see "Tool
Box."
b Under Adjust Altitude, select the value close to the altitude of the
location where the printer is installed.
c Click Reports on the Printer Setting Reports tab.
d Click Color Test Page for verification.
If the problem persists, proceed to step 2.
2
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a Start the Tool Box, and then click Reports on the Printer Setting
Reports tab.
b Click Color Test Page for verification.
If the problem persists, contact Dell.
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