Emerald ICE Quick Installation Guide
4VAA Board (4-Port Voice Automated Attendant)
The Automated Attendant Module is a self contained integrated module that adds automatic
answering of selected CO lines and a single-level menu for greeting callers and routing them to
Emerald ICE system destinations. The 4VAA is a wonderful low cost voice processing system that
can handle all call traffic or act as a backup to the primary answering system attendant.
The 4VAA is installed at J3 and J4 of the CCB.
The 4VAA provides 10 greetings for the various modes of system/action operation. They are: Day
Greeting, Alt Greeting, Night Greeting, Waiting Message, Invalid Message, Busy Message, No
Answer Message, Goodbye Message, Inquiry Message and Temporary Message.
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