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Tadiran Telecom Emerald ICE Deluxe User Manual

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Summary of Contents for Tadiran Telecom Emerald ICE Deluxe

  • Page 2 The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM, INC. (herein referred to as the “Manufacturer”) rights in the aforesaid information. Neither this document nor the information contained herein may be published, reproduced or disclosed to third parties, in whole or in part, without the express, prior, written permission of the Manufacturer.
  • Page 3 Record of Revisions Revision Date of Issue Supercedes Major Changes - Brief Description Initial Release September 18, 2003 Revision A September 25, 2003 September 18, Added 911 blocking note for Phone 2003 Lock/Unlock Added “Standard” Telephone to descriptions where necessary.

  • Page 5: Table Of Contents

    1.2 Emerald ICE Deluxe Model Telephone ........
  • Page 6 3 Making Calls......................... 3-1 3.1 Making an Outgoing Call ........... 3-1 3.2 Making an Intercom Call .

  • Page 7: Introduction

    Figure 1-1 Standard Model Telephone are shown below in Figure 1-1 KSU Main Service Unit, Deluxe Model Station Terminal and Standard Model Station Terminal KSU Main Service Unit Deluxe Model Telephone Standard Model Telephone Emerald ICE Deluxe Telephone User Guide...

  • Page 8: Emerald Ice Deluxe Model Telephone

    Emerald ICE Deluxe Model Telephone The Emerald ICE Deluxe Model Telephone features an LCD Display (2 cm x16 cm) with speakerphone, three Interactive Soft Buttons, Headset Jack, 28 Programmable DSS keys (dual color LED), 8 fixed feature keys (Mute, Speaker, Hold, Transfer, Conference, Feature, Volume Up, Volume Down), and a status bar type message waiting lamp right below the LCD Display.

  • Page 9: Document Overview

    The purpose of this manual is to provide operational instructions on the use of the main features of the Emerald ICE Deluxe Telephone keyset. It is divided in to several sections, designed to clearly and quickly provide information to the user.
  • Page 10 NOTES Emerald ICE Deluxe Telephone User Guide...

  • Page 11: Telephone Setup

    5. Select [one] , for a one-time alarm or [always] for repeated. Notification 1. Alarm sounds and the display shows: ALARM REACHED 2. Press [ack] to stop the alarm or wait for it to stop. The display will remain until [ack] is pressed. Emerald ICE Deluxe Telephone User Guide...

  • Page 12: Auto Hold

    Hold unless you want to place a call on System Hold. Setup Auto Hold 1. Press PGM 2. You hear confirmation tone and the display shows: AUTO HOLD ALLOW 3. The extension returns to an idle state. Emerald ICE Deluxe Telephone User Guide...
  • Page 13 • Auto Hold places a call on Exclusive Hold. • If you have the Auto Hold feature programmed on a Feature/DSS Button, the Feature/DSS Button LED will light when the feature is enabled. Emerald ICE Deluxe Telephone User Guide...

  • Page 14: Preference

    CO line or group must be programmed as available for access by the exten- sion in the system programming. • The feature code can be programmed on a Feature/DSS but- ton on a Deluxe Telephone. Emerald ICE Deluxe Telephone User Guide...

  • Page 15: Background Music (Bgm)

    Music Channel 2 (Enter the same number again to cancel.) Operational Notes • Background Music automatically turns off when you receive or make a call. • Background Music turns on again when the telephone return to idle status. Emerald ICE Deluxe Telephone User Guide...

  • Page 16: Busy Ring (Allow/Deny)

    . The display shows: BUSY RING ALLOW Operational Notes • This feature can be programmed for a Feature/DSS Button. No LED’s will be in use and the button can be depressed and toggled to allow/deny this feature. Emerald ICE Deluxe Telephone User Guide...

  • Page 17: Call Forward

    Direct Call Forward 1. Press or the Feature/DSS Button designated as CALL FWD (if programmed). The display shows: CALL FORWARD direct busy next 2. Press [direct] . The display shows: DIRECT CFW._ bksp save Emerald ICE Deluxe Telephone User Guide...
  • Page 18 = intercom calls only. 6. You hear a confirmation tone and the extension returns to idle. The Status Bar is lit green and the display shows FWD in the middle of the bottom row. Emerald ICE Deluxe Telephone User Guide...
  • Page 19 = intercom calls only. 7. You hear a confirmation tone and the extension returns to idle. The Status Bar is lit green and the display shows FWD in the middle of the bottom row. Emerald ICE Deluxe Telephone User Guide...
  • Page 20 6. You hear a confirmation tone and the display briefly shows the telephone number where outside line transfers will be routed. The extension returns to idle, the Status Bar is lit green, and the display shows FWD in the middle of the bottom row. 2-10 Emerald ICE Deluxe Telephone User Guide...
  • Page 21 3. Press [set] . The display shows: FOLLOW FM _ bksp save chg 4. Enter the extension number where calls are to be forwarded from. 5. Press [save] . The display shows: FOLLOW FM XXX icm/co 2-11 Emerald ICE Deluxe Telephone User Guide...
  • Page 22 5. Select the type of calls to forward. a. co = outside line incoming or transferred calls b. icm/co = both intercom and outside line calls c. icm = intercom calls only. 2-12 Emerald ICE Deluxe Telephone User Guide...
  • Page 23 Intercom Reminder tone signifying that Call Forward is activated. • The Status Bar light will not light green in call forward mode if that function. • External Call Forward will forward only transferred CO Line calls. 2-13 Emerald ICE Deluxe Telephone User Guide...

  • Page 24: Caller Id

    (time and date, etc.) • CID data will only be displayed when it is received from the telephone com- pany as part of the service subscription. 2-14 Emerald ICE Deluxe Telephone User Guide...

  • Page 25: Caller Id Log

    Press [more] to view the screens. SMITH JOHN dial more 2125553456 dial more 9/14 2:15 PM dial more c. Press [del] to delete a logged call. d. Press [dial] to dial a logged call. 2-15 Emerald ICE Deluxe Telephone User Guide...

  • Page 26: Default Extension

    (Call Forward, DND, etc.) 1. Press 2. The display shows the following screen to confirm the intention: DEFAULT SET 3. Press [go] to invoke the operation. 4. A confirmation tone will be played. 2-16 Emerald ICE Deluxe Telephone User Guide...

  • Page 27: Touch Tone (On/Off)

    Dial Pad. Touch Tone can be disabled. While the telephone is idle, press . You hear a confirmation tone and the display indicates the current status. TOUCH TONE ON TOUCH TONE OFF Operational Notes 2-17 Emerald ICE Deluxe Telephone User Guide...

  • Page 28: Extension Ring Adjustment

    Operational Notes • The Extension Ring Adjustment code can be programmed on any available Feature/DSS Button. • A CO Line – ringing type overrides an extension’s ringing type. 2-18 Emerald ICE Deluxe Telephone User Guide...

  • Page 29: Do Not Disturb

    EXT DND 403 2. Do Not Disturb is deactivated, and the display momentarily shows: DND DELETE 3. When the display reverts back to idle condition, “ Do Not Disturb" is removed from the display. 2-19 Emerald ICE Deluxe Telephone User Guide...

  • Page 30: Extension Feature Status

    LNR :EMPTY SNR :NO SAVED NUMBER MEMO:NO SAVED NUMBER TELEPHONE LOCK:N AUTO HOLD:N PAGE RECEIVE:Y BUSY RING :Y HOTLINE TO :NULL POSITION:X-XX-XX TENANT GROUP:X PICKUP GROUP:X PAGING GROUP:X DAY COS :0 2-20 Emerald ICE Deluxe Telephone User Guide...
  • Page 31 2. The display first shows the contents of LNR (Last Number Redial). 3. Use the right Interactive button [next] to advance through all of the various features. Operational Notes • The telephone must be idle. 2-21 Emerald ICE Deluxe Telephone User Guide...

  • Page 32: Extension Password

    2. Enter the current password and then press [show] . LOCK PHONE pswd 3. Press [pswd] . N PSWD :_ bksp save 4. Enter the new password and then press [save] . Operational Notes 2-22 Emerald ICE Deluxe Telephone User Guide...

  • Page 33: Feature/Dss Button Reset

    2. Enter the extension password and then press [show] . The display prompts for confirmation: FTR KEY RESET 3. Press [go] to complete the operation. A confirmation tone will be played. Operational Notes 2-23 Emerald ICE Deluxe Telephone User Guide...

  • Page 34: Directory/Feature/Suffix Code Lookup

    2. Use the [back] and [next] buttons to move through the display categories. 3. Use to return to a previous menu level. 4. Press the button twice to exit Directory/Feature/Suffix Code Lookup. Operational Notes 2-24 Emerald ICE Deluxe Telephone User Guide...

  • Page 35: Feature/Dss Button Programming

    2.17 Feature Code: Description Emerald ICE Deluxe Telephones have 28 dual-colored programmable Feature/DSS Buttons. You can program any system feature code on any Feature/DSS Button for one-button operation. Certain programmed Feature/DSS Buttons will light when activated (Do Not Disturb, Call Forward, DSS/BLF, etc.), while others such as Call Pick-Up, Background Music, Last Number Redial, do not.
  • Page 36 Feature/DSS Button will cause the previously programmed Fea- ture/DSS Button to become unassigned. • Feature/DSS Buttons can be cleared of any feature code/directory number by pressing [save ] before entering a code/number. 2-26 Emerald ICE Deluxe Telephone User Guide...

  • Page 37: Headset Mode

    LED flashes to indicate that the headset is active. You hear Intercom dial tone, outside line dial tone, or Intercom ring-back tone, depending on the function invoked. 2. Press again to disconnect the current call. 2-27 Emerald ICE Deluxe Telephone User Guide...
  • Page 38 Mute features. Some headsets can require the use of the headset adapter keys to adjust the volume, mute and other headset functions. • Pressing the button will disconnect calls when Headset Mode is active. 2-28 Emerald ICE Deluxe Telephone User Guide...

  • Page 39: Access Codes

    1. Access the voice mail system (either the Emerald ICE Voice or an external voice mail system) by pressing the Feature/DSS Button designated as VOICE MAIL (if programmed). 2. When you hear the prompt to enter your password, press the Access Code button. 2-29 Emerald ICE Deluxe Telephone User Guide...

  • Page 40: Hot Key Enable/Disable

    . The display will momentarily show the feature status as follows: HOT KEY DISABLED Enable While the telephone is idle, press . The display will momentarily show the feature status as follows: HOT KEY ENABLED Operational Notes 2-30 Emerald ICE Deluxe Telephone User Guide...

  • Page 41: Hot Line

    If you select [immediate] , you hear a confirmation tone and the function is invoked. b. If you select [delay] : DELAY TIME :1 1) Press [chg] until the appropriate delay time (in seconds) displays. 2-31 Emerald ICE Deluxe Telephone User Guide...

  • Page 42: Voice Announce

    Solid Red LED Announce tone – Handsfree Voice Red LED VA-PRIVACYMODE single burst Slow Flashing Red Announce tone – Private Tone Ring No LED lit TONE RING MODE single burst Fast Flashing Green Mode tone 2-32 Emerald ICE Deluxe Telephone User Guide...
  • Page 43 Call Forward route. 2. You can: a. Lift the handset for privacy. b. Press the button to activate the speakerphone and speak with the caller using the speakerphone. 2-33 Emerald ICE Deluxe Telephone User Guide...
  • Page 44 ) the LED associated to that button will indicate the current mode selection as follows: •Voice Announce – Hands-free, LED will light steady green. •Voice Announce – Privacy, LED will light steady red. •Tone Ring Mode - LED will not light 2-34 Emerald ICE Deluxe Telephone User Guide...

  • Page 45: Messaging-Status Text

    Press [next] until the appropriate pre-programmed message displays. 3. To activate the message, press [store] . Deactivate 1. The extension must be idle. p*90 2. Press . The following display momentarily shows: STATUS MSG DEL 2-35 Emerald ICE Deluxe Telephone User Guide...
  • Page 46 The Message – Status feature code can be stored on an available Feature/DSS Button. • When the Message – Status feature code is stored on a Feature/DSS Button, that button is used to activate and deactivate the status message. 2-36 Emerald ICE Deluxe Telephone User Guide...

  • Page 47: Night Mode/Activate

    . The following will be displayed. PSWD :_ b. Enter the attendant extension password. 2. The Service Mode is advanced to the next mode. 3. Repeat until the appropriate mode of service displays. 2-37 Emerald ICE Deluxe Telephone User Guide...

  • Page 48: Voice Page (Allow/Deny)

    1. When the extension is idle, press . The following will be PAGING DENY momentarily displayed if the previous setting was PAGING ACCEPT . 2. To enable page announcements at your extension press again. PAGING ACCEPT 2-38 Emerald ICE Deluxe Telephone User Guide...

  • Page 49: Pause Insertion

    A pause will appear as “ P ” on the display. When storing numbers in speed dial, use the feature code to insert a pause. Operational Notes • A pause occupies one digit position when stored in speed dial. 2-39 Emerald ICE Deluxe Telephone User Guide...

  • Page 50: Phone Lock/Unlock

    2. Enter the current password (The factory default for ext. 401 is “9999”, for all others it is “0000”) and then press [show] . LOCK PHONE pswd 3. Press [yes] . PHONE LOCKED 4. No outside line calls can be made at this extension. 2-40 Emerald ICE Deluxe Telephone User Guide...
  • Page 51 If you try to make a CO line call from a locked telephone, you will hear error tone and the display will show “ PHONE LOCKED .” • The Phone Lock feature code can be programmed on a Feature/DSS Button. 2-41 Emerald ICE Deluxe Telephone User Guide...

  • Page 52: Speakerphone

    Speakerphone 2.28 Feature Code: Description The Emerald ICE Deluxe Telephones are all equipped with a high-quality, half-duplex speakerphone. This feature makes it possible to place hands-free calls. The Speakerphone is disabled when Headset Mode is enabled. Placing a Call 1. Press an idle outside line button or dial an intercom number.

  • Page 53: Status Lamp

    The Status Bar Lamp will give these visual indications: Flash Priority Red Lamp Green Lamp Rate Fast Incoming outside line Incoming Intercom Ringing Ringing Slow Mute Message Waiting Steady Speakerphone/Headset in Call Forward active Operational Notes 2-43 Emerald ICE Deluxe Telephone User Guide...

  • Page 54: Volume Control

    Volume Control 2.30 Description The Emerald ICE Deluxe Telephone is equipped with a volume control that you can use to adjust the various volume settings of the telephone. The following function volumes can be adjusted: • Background Music • Ringing •...

  • Page 55: Making Calls

    , if you are using the speakerphone, to hang up. Operational Notes • If a CO Line is busy when the access attempt is made, a busy tone is heard and momentarily the telephone returns to an idle status. Emerald ICE Deluxe Telephone User Guide...

  • Page 56: Making An Intercom Call

    • When calling an extension that is in Voice Announce mode you can Force Tone Ring by after the extension number. Emerald ICE Deluxe Telephone User Guide...

  • Page 57: Making A Call Using Account Code

    If you dial an invalid account code, you will hear an error tone. • When you dial a valid account code, the call is monitored for toll restriction against the Class of Service associated with the entered Account Code. Emerald ICE Deluxe Telephone User Guide...

  • Page 58: Auto Redial

    - Any other feature is used on the telephone. • The number of redial attempts and the timed interval between attempts are set in system programming and are not changeable at the individual exten- sions. Emerald ICE Deluxe Telephone User Guide...

  • Page 59: Calling The Operator/Attendant

    Callers can be easily transferred to these bridges. Users may simply dial the location number. Outside parties can join the conference using the automated attendant by dialing the bridge number at the Auto Attendant greeting. Emerald ICE Deluxe Telephone User Guide...
  • Page 60 )when the automated attendant answers. 2. Hang up when finished. Operational Notes • Up to 4 simultaneous connections may join any one conference. • Up to 8 simultaneous conferences may be established at any one time. Emerald ICE Deluxe Telephone User Guide...

  • Page 61: Supervised/Unsupervised Conference

    3. Place the third call internal or external call. 4. Press the button. The connections will be joined together. Four parties include the controller of the conference. 5. Hang up to end the Conference. Emerald ICE Deluxe Telephone User Guide...
  • Page 62 3. Press [exit] to abort the operation and return to the conference. Or… 3. Dial the directory number (outside line number or Extension number) to release. 4. That member is disconnected. 5. Hang up to end the conference. Emerald ICE Deluxe Telephone User Guide...
  • Page 63 5. That party is removed from the conference and is connected to you. 6. Pressing the button to re-establish the conference with all members. Or… 7. Hang up on the current connection and rejoin the remaining member(s) by pressing 8. Hang up to end the conference/connection. Emerald ICE Deluxe Telephone User Guide...
  • Page 64 • When a conference is established, each party will hear a conference tone when the Conference Tone is enabled. • Conferences can only be established using a Deluxe Telephone. 3-10 Emerald ICE Deluxe Telephone User Guide...

  • Page 65: Direct Inward System Access (Disa)

    + Extension Password + Extension Number + to access a system outside line to dial out. 2. Dial an outside line Group number or speed dial location number to place an outgoing call. 3. Hang up when finished. 3-11 Emerald ICE Deluxe Telephone User Guide...
  • Page 66 DISA Talk Time can be extended while connected in a DISA call. To extend the Talk Time: dial . (This restarts the DISA Talk Timer.) • To disconnect a call originated via DISA before the Talk Time expires, dial 3-12 Emerald ICE Deluxe Telephone User Guide...

  • Page 67: Last Number Redial

    In the event that all CO lines are busy you will hear busy tone and your tele- phone will display: ALL CO LNS BUSY • If the Last Number Redial memory is empty you will hear error tone and the telephone will display: LNR EMPTY 3-13 Emerald ICE Deluxe Telephone User Guide...

  • Page 68: Making Off-Hook Voice Announcements

    [voic] option. • If you are on a line and have the Mute feature activated, the line will remain muted until the Voice Over Busy is complete. 3-14 Emerald ICE Deluxe Telephone User Guide...

  • Page 69: On-Hook Dialing

    Press the Feature/DSS Button designated as All Call Page or dial the All Call Page access code You hear the Page Alert Tone. 4. Make a paging announcement. 5. Hang up when finished. 3-15 Emerald ICE Deluxe Telephone User Guide...

  • Page 70: Saved Number Redial

    If all CO lines are busy when the redial is attempted the display will show” ALL CO LINES BUSY .” • The Save Dialed Number/Saved Number Redial feature code can be pro- grammed on any Feature/DSS Button. 3-16 Emerald ICE Deluxe Telephone User Guide...

  • Page 71: Speed Dial

    You Select the Outside Line to Use 1. Press the desired outside line button or dial the outside line directory number. 2. Press 3. Dial the Speed Dial location number ( – – 3-17 Emerald ICE Deluxe Telephone User Guide...
  • Page 72 Administration. • Speed bins may be chained. • Pauses and Flashes may be stored in Speed Dial. If you access an empty bin the display will show “ SPEED NO. EMPTY .” • 3-18 Emerald ICE Deluxe Telephone User Guide...

  • Page 73: Calling Features

    Press [ yes] to monitor call. The LED of the voice mail button will light steady green. At this time you are monitoring the caller and message in progress. Or… b. Press [ no] to exit this mode. Emerald ICE Deluxe Telephone User Guide...

  • Page 74: Call Back (Co Line)

    ( – ). You will hear busy tone and the display will read: CO LN BUSY XXX cbck 2. Press [ cbck] Interactive Soft Button or Dial on the dial pad. Emerald ICE Deluxe Telephone User Guide...
  • Page 75 10 seconds. • During the time that the Call Back is recalling the initiator, a new incoming call will take precedence over Call Back and will be answered when the extension goes off hook. Emerald ICE Deluxe Telephone User Guide...

  • Page 76: Call Back (Extension)

    3. If the extension you are calling is busy, the display shows: EXT XXX BUSY cbck next 4. Press [cbck ] 5. You will hear a confirmation tone and the display will read: CBCK TO EXT XXX 6. Your extension will return to idle status. Emerald ICE Deluxe Telephone User Guide...
  • Page 77 [ reply ] , or [ del] . • The call back process begins when both your extension and the called party’s extension are in idle. Emerald ICE Deluxe Telephone User Guide...

  • Page 78: Call Park/Call Park Answer

    The Call Park feature code may be programmed on any programmable Fea- ture/DSS Button. • Calls can be retrieved from any extension. • Calls that are parked follow the Transfer Recall Timer and will ring the initi- ating extension when that timer has elapsed. Emerald ICE Deluxe Telephone User Guide...

  • Page 79: Call Pick Up (Group)

    The Call Pick Up Group feature code can be programmed on any Feature/DSS Button. • If several calls of the same priority are ringing at the extension, the calls are answered in the order they are received. Emerald ICE Deluxe Telephone User Guide...

  • Page 80: Camp On (Extension)

    4. When the busy extension goes on hook or places the current call on hold, the extension rings. Operational Notes • Each extension can have only one Camp On at the same time. • While waiting for a busy extension the caller hears music. Emerald ICE Deluxe Telephone User Guide...

  • Page 81: Do Not Disturb (One Time)

    The Do Not Disturb (One Time) feature code may be programmed on a Fea- ture/DSS Button. • A Feature/DSS Button programmed for the Do Not Disturb code will flash at a fast rate while Do Not Disturb (One Time) is active. Emerald ICE Deluxe Telephone User Guide...

  • Page 82: Do Not Disturb (Override)

    An extension in Do Not Disturb that has been override may invoked Forced Intercom Call Forward.(Refer to Section 4.10) • The Do Not Disturb feature code may be programmed on a programmable Feature/DSS Button. 4-10 Emerald ICE Deluxe Telephone User Guide...

  • Page 83: Flash (Co Line)

    While connected to an outside line with a waiting call, press Operational Notes At a Deluxe Telephone, when the flash code is dialed “ CO Flash ” will be • displayed temporarily. 4-11 Emerald ICE Deluxe Telephone User Guide...

  • Page 84: Forced Intercom (Call Forward)

    When Forced Intercom Call Forward is activated, the calling party connection is an intercom call to the attendant extension. • You cannot activate Forced Intercom Call Forward if another Call Forward mode is already enabled. 4-12 Emerald ICE Deluxe Telephone User Guide...

  • Page 85: Forced Intercom Tone Ring

    It is not possible to force an extension from Tone Ring mode to Voice Announce mode if Tone Ring was selected in the destination. • To leave a Callback request at a called extension that doesn’t answer, the alert signal must be set for Tone Ring. 4-13 Emerald ICE Deluxe Telephone User Guide...

  • Page 86: Hold

    . The line green LED now flashes at a slow rate and the call is placed on System Hold. Operational Notes • Any party who is placed on Hold will hear music if available. 4-14 Emerald ICE Deluxe Telephone User Guide...

  • Page 87: Exclusive Hold

    CO line changes to System Hold. The green LED at your telephone will flash slowly and the red LED at other extensions will begin to flash slowly. • Exclusive Hold is used only for CO line calls. 4-15 Emerald ICE Deluxe Telephone User Guide...

  • Page 88: Hold Reminder

    Hold Reminder applies to both intercom and CO line calls. Section • Hold Reminder applies to CO line calls that are on System Hold (Refer to 4.12 Section 4.13 ) or Exclusive Hold (Refer to 4-16 Emerald ICE Deluxe Telephone User Guide...

  • Page 89: Holding Call Answer

    4. Repeat as required for any calls on hold. (From your extension) Operational Notes • Holding Call Answer will also operate for intercom calls placed on hold. • If the person on hold hangs up, the system will automatically release the held CO line. 4-17 Emerald ICE Deluxe Telephone User Guide...

  • Page 90: Intrusion

    2. Press [ intru] . You are joined into the existing conversation. 3. Hang up to disconnect. Operational Notes • An Intrusion Tone will be presented to all parties when Intrusion is invoked (extensions and CO Lines). 4-18 Emerald ICE Deluxe Telephone User Guide...

  • Page 91: Meet Me Page

    • The page may be any zone page or all page. • The Meet Me Page code may be programmed on any Feature/DSS Button. 4-19 Emerald ICE Deluxe Telephone User Guide...

  • Page 92: Note Pad

    2. Hang up to end the call. Operational Notes • The feature code can be programmed in a Feature/DSS But- ton. • Only 1 number can be stored using the Note Pad feature. 4-20 Emerald ICE Deluxe Telephone User Guide...

  • Page 93: Messaging-Call Me (Text Or Voice)

    2. Press [ msg] . The following is displayed. MESSAGE TYPE call me preprog 3. Press [ call me] . You will hear a confirmation tone. Your extension returns to idle after displaying: MSG TO EXT XXX 4-21 Emerald ICE Deluxe Telephone User Guide...
  • Page 94 Press [ chg] to enter a custom message. bksp save Sending a Voice Message (Voice Mail System Required) 1. You place a call to an extension without an answer or busy… CALLING STA xxx cbck STAxxx BUSY cbck next 4-22 Emerald ICE Deluxe Telephone User Guide...
  • Page 95 2. If [ more] is displayed, press it to review other messages left at your extension. 3. Press [ show] to display Text Messages. 4. Press [ reply] to call back the extension that left a Call Me message. 5. Press [ del] to delete the displayed. 4-23 Emerald ICE Deluxe Telephone User Guide...
  • Page 96 Each extension may receive more than one message waiting from various extensions. • Multiple messages are retrieved in the order that they were left. • Each extension can leave only one message waiting at any one extension. 4-24 Emerald ICE Deluxe Telephone User Guide...

  • Page 97: Monitor (Extension/Outside Line)

    The highest level of priority in Monitor Class is 0. 9 is the least priority level. • Monitor will not be allowed if the called extension’s Monitor COS matches the calling extension Monitor COS. 4-25 Emerald ICE Deluxe Telephone User Guide...

  • Page 98: Mute

    1. While connected to any call, press the button. The display momentarily shows: MUTE ACTIVE 2. Press again to cancel. The display momentarily shows: MUTE INACTIVE Operational Notes • When Mute is active the red status bar flashes slowly. 4-26 Emerald ICE Deluxe Telephone User Guide...

  • Page 99: Pulse To Dtmf Conversion

    2. In a connected state press 3. All digits dialed after this code will be sent in DTMF. Operational Notes • The dialing conversion can only be from pulse mode to DTMF mode. 4-27 Emerald ICE Deluxe Telephone User Guide...

  • Page 100: Release Key

    The Release Key feature can be used to cancel or complete any current action without hanging up the handset. Operational Notes • Release Key must be programmed on a Feature/DSS Button to operate. • Release Key will disconnect calls in progress. 4-28 Emerald ICE Deluxe Telephone User Guide...

  • Page 101: Transfer

    1. While connected to a call from either an outside line or an intercom extension press 2. Dial the destination directory number where this call is to be transferred or press the appropriate extension button if programmed. 3. Hang up to complete the transfer. 4-29 Emerald ICE Deluxe Telephone User Guide...
  • Page 102 • In screened transfer, if the destination extension answers your intercom call by lifting the handset, the transferred connection is connected to the destina- tion extension immediately when the transfer operation is complete. 4-30 Emerald ICE Deluxe Telephone User Guide...

  • Page 103: Transfer And Answer

    2. Press the Transfer/Answer button. The transfer is completed and the ringing call is answered. Operational Notes • Ringing calls must be ringing at your extension for feature to operate. 4-31 Emerald ICE Deluxe Telephone User Guide...

  • Page 104: Silent Record

    Operational Notes • The extension must be programmed in the database by the Administrator to allow Silent Record. • An Emerald ICE Voicemail system must be installed and active for Silent Record to operate. 4-32 Emerald ICE Deluxe Telephone User Guide...

  • Page 105: Audible Help

    Coral Help to operate. • If a CO line button is pressed or an extension button is pressed, the Coral Help will recite the line or extension number that was pressed. 4-33 Emerald ICE Deluxe Telephone User Guide...
  • Page 106 4-34 Emerald ICE Deluxe Telephone User Guide...
  • Page 107 USA Headquarters Tadiran Telecom, Inc. 4 Tri Harbor Court Port Washington, NY 11050 Tel. +1-516-632-7200, Fax. +1-516-632-7210 Visit us at our website http://www.tadiran-us.com Email: coral@tadiran-us.com E me ra l d I CE De l ux e Tel ep h on e...

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