Accidentally Printing The Wrong Postage - Pitney Bowes Mailstation 2 Operator's Manual

Smalloffice series digital postage meter
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9 ● Troubleshooting

Accidentally Printing the Wrong Postage

Once you have printed a meter stamp, the postage funds have been
"used up" by the machine, even if the printing is illegible. That's why it
is so important to make sure the correct value is shown on the machine
before inserting the mail piece or tape strip, and that you do not let
the ink level get too low. We recommend you always keep a spare ink
cartridge on hand just for this reason.
If you would like a refund, you can go in person to the Post Office
where you meter is registered (i.e., the ZIP Code of your meter stamp)
within 60 days of the meter stamp date. You will need to bring the
specific meter stamps as proof for your claim (they must be legible) and
complete form 3533 "Application and Voucher for Refund of Postage,
Fees, and Services".
NOTE:If your application for refund is accepted, the USPS
refund 90% of the original meter stamp amount.
IMPORTANT: To help prevent you from accidentally printing a postage
value that's more than you need, you can have your mailing system warn
you when you manually key in a postage value that is higher than the
values you typically use. This setting is known as the high value warning
(see Chapter 6 - System Settings to set this option). The high warning
value feature is effective when you manually key in the postage value, but
does not function if the internal rating feature is used.
10-4
mailstation™ 2 Digital Postal Meter | SV61983 Rev. H
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