Paper Jams - Fuji Xerox DocuCentre S2420 User Manual

13 Problem Solving

Paper Jams

This section describes procedures to clear paper jams.
When a paper jam occurred, the machine stops and an alarm beeps. A message is also
displayed on the screen.
Carefully remove the jammed paper without tearing it. Do not leave any pieces of paper in
the machine.
Note
If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox
representative. Do not pull out a tray, otherwise it may cause injuries.
Do not attempt to remove a paper deeply jammed inside the product, particularly a paper
wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or
burns. Switch off the product immediately and contact your local Fuji Xerox
representative.
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• If the paper jam message remains displayed after you have cleared it, paper is jammed in another
part of the machine. Follow the instructions in the message to take the required action.
• After removing the jammed paper, a copy job resumes automatically.
• A print job resumes automatically from the page being printed just before the paper jam occurred.
• While running a copy job using the document feeder without collating the copied output (meaning
that the document feeder feeds and scans the documents one sheet at a time), if a paper jam
occurs on the machine, the machine resumes to make a copy of the already scanned document
automatically after removing the jammed paper. However, as for the remaining document, you
must press the <Start> button again to allow the document feeder to feed and scan the rest of the
loaded documents.
WARNING
CAUTION
Error
Message
Code
Paper Jam in Tray 1
Check Tray 1.
Open Cover A and remove
paper.
Paper Jam in Tray 2
Check Tray 2.
Open Cover B and remove
paper.
Paper Jam at Cover B
Open Cover B and remove
paper.
Paper Jam in Tray 3
Check Tray 3.
Open Cover C and remove
paper.
Paper Jam at Covers B and C
Open Cover B and Cover C,
and remove paper.
Paper Jam at Cover B
Open Cover B and remove
paper.
Area to Check/
Check Procedure
1. Left cover [A]
2. Tray 1
1. One tray module cover [B]
2. Tray 2
One tray module cover [B]
1. Two tray module cover [C]
2. Tray 3
1. One tray module cover [B]
2. Two tray module cover [C]
One tray module cover [B]
See Page:
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