Vertical summit Operation Manual page 271

Summit & Summit 800
Feature Description and Operation Manual
3. Select Analysis Period ('1'-'5').
4. Press the [HOLD/SAVE] button.
Conditions
1. The Peak Hour is the hour when the system has the highest total call volume.
Programming
Keyset Admin.
SYSTEM
Web Admin.
SYSTEM DATA
Related Features

SMDR (Station Message Detail Recording)

ACD Statistics Report
Hardware

device to capture reports
RS-232 Port Settings (PGM 174)
Print Port Selections (PGM 175)
RS-232 Port Settings
Print Port Selections
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