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Vertical Aastra 55i Manuals
Manuals and User Guides for Vertical Aastra 55i. We have
3
Vertical Aastra 55i manuals available for free PDF download: User Manual, Quick Reference Manual
Vertical Aastra 55i User Manual (224 pages)
Wave Phone
Brand:
Vertical
| Category:
Telephone
| Size: 7.86 MB
Table of Contents
Table of Contents
5
Chapter 1 Introduction
13
How to Use this Guide
13
Wave Phone Features
13
Specific Phone Model Information and Features
13
Getting Help
14
Your System Administrator
14
Vertical Technical Support
14
Additional Documentation
14
List of Features by Phone Type
15
Chapter 2 Basic Operation
19
Using a Wave Phone
19
Fixed Buttons Vs. Pre-Programmed/Feature Buttons
20
Answering Calls
24
Using the Hold Feature
24
Using Call Waiting, Call Park, Pickup, and Transferring Features
24
Call Announce
25
Switching between Calls
26
Ending a Call
26
Making Calls
27
Dialing Internal and External Numbers
27
Dialing by Name
27
Dialing a User's Voicemail Directly
28
Using Account Codes
28
Disabling Call Waiting for a Call
29
Placing Calls through Wave from a Remote Phone
29
Chapter 3 Using Wave Phone Features
31
Authorization Codes
34
Using Authorization Codes [ALL]
34
Auto Dial
34
Programming, Editing, and Using an Auto Dial Button [D]
34
Call Appearance
35
Call History
36
Using Call History [D]
36
Call Park
37
Directed Park [ALL]
37
Self Park [ALL]
39
System Park [ALL]
41
Call Pickup
43
Extension Pickup [ALL]
43
Group Pickup [ALL]
44
Call Record
45
Recording a Call [D] / [A]
45
Call Return
46
Returning a Call [ALL]
46
Call Waiting
46
Using Call Waiting [ALL]
46
Caller ID Blocking
49
Blocking Caller ID [ALL]
49
Callers List
50
Using the Callers List [S]
50
Callers List Screen Display
51
Camp-On (Callback)
53
Using Camp-On (Callback) [D] / [A]
53
Centrex Features
54
Using Centrex Flash [D] / [A]
54
Conference Calls
55
Setting up a Conference Call [ALL]
55
Dial-By-Name
58
About Dial-By-Name [D]
58
Direct Station Select/Busy Lamp Field (DSS/BLF)
59
Using the DSS/BLF Feature [D]
59
Directory List
60
Using the Directory List [S]
60
Do Not Disturb
62
Using Do Not Disturb [ALL]
62
Flash
63
About Flash [ALL]
63
Forward Calls
64
Forwarding Calls [ALL]
64
Headset
68
Using a Headset [ALL]
68
Hold
70
Station with or Without a Call or Line Appearance
70
Placing a Call on Hold [ALL]
71
Hot Desk (Aka Mobile Extension)
73
Using the Hot Desk Feature [ALL]
73
Intercom Button
74
Using the Intercom Button [S] / [D]
74
Joining a Call
75
Using the Call Break-In Feature [D]
75
Message Waiting
75
Mobile Extension
76
Using a Remote Phone Without Viewpoint [ALL]
76
Multiple Call Handling
79
Using Call Appearance Buttons [S] / [D]
79
Mute
79
Muting a Call [S] / [D]
79
Setting Night Answer [ALL]
80
The MUTE LED will be Cleared. Night Answer
80
Making and Receiving a SIP Page
81
Paging the Entire System [ALL]
81
Paging a Specific Group/Zone [S]
83
Page a Specific Group/ Zone [D] / [A]
83
Password Protection
84
Using Password Protection [D]
84
Phone Relocation
85
Using the Phone Relocation Feature [D]
85
Phone Relocation Vs. Auto Recognition
85
Privacy
85
Using the Privacy Feature [D]
86
Redial
87
Using Redial [S] / [D]
87
Release
87
Using the Release Button [D]
87
Saved Number Redial
88
Using Saved Number Redial [D]
88
Shift (Edge and Impact Phone Models Only)
89
Using the Shift Feature [D]
89
Silent Monitor
89
Using Silent Monitor (Supervisors Only) [D]
89
Speed Dial
90
Using Speed Dial [S]
90
Using System Speed Dial [D] / [A]
91
Supervising Calls (Monitor/Coach/Join)
92
Using Call Supervising Features (Supervisors Only) [ALL]
93
Transfer
94
Making a Blind Transfer [ALL]
94
Making a Supervised Transfer [ALL]
95
Transferring Calls to Voicemail [ALL]
97
User Programmable Buttons (on the Phone or Console)
98
Using Programmable Keys [D]
99
Voicecall
100
Using the Voicecall Feature [S] / [D]
100
Chapter 4 Using Voicemail
101
Accessing Voicemail
101
Logging in from Your Own Wave Phone
102
Logging in from any Vertical Wave Phone (Other than Your Own)
102
Accessing Voicemail
102
Logging in from any External Phone
103
Setting or Changing Your Password
104
Listening to and Managing Messages
105
Listening to New Messages
105
Listening to Saved Messages
105
Listening to Deleted Messages (from the Current Session Only)
106
Listening Options
106
Recording and Sending Messages
110
Recording a Message
110
Message Delivery Options (Urgent or Private Messages)
111
Managing Your Voicemail Account
112
Recording Your Voice Title Name
113
Recording and Managing Your Greetings
113
Setting Voicemail Notification
114
Setting Your Status Commands
115
Using Visual Voicemail (Digital Phones Only)
116
Chapter 5 About Wave Sip Phones
119
Vertical SIP Phones 9133I and 9143I
120
Feature Keys & Functions
121
Vertical SIP Phone 9112I
122
Feature Keys & Functions
123
Vertical SIP Phones 480I/Ct and 9480I/Ct
124
Feature Keys & Functions
125
Using the 480I/Ct and 9480I/Ct SIP Phone Hand Set Vs. Base Station
126
Pairing/Unpairing the Cordless Handset & Base Station
127
Edge SIP Phone 5000I - 8 Button
129
Feature Keys & Functions
130
Wave Phone Book
130
Using the Phonebook Button on an Edge SIP 5000I Phone
131
Edge SIP Phone 5000I - 24 Button
133
Feature Keys & Functions
134
Wave Phone Book
135
Edge SIP Phone 5000I - Large LCD
136
Feature Keys & Functions
137
Wave Phone Book
138
Aastra SIP Phone 53I
139
Feature Keys & Functions
140
Aastra SIP Phone 55I
141
Feature Keys & Functions
142
Aastra SIP Phone 57I
143
Feature Keys & Functions
144
Using a SIP Phone
145
Hard Keys
145
Navigation Arrow Keys (Scroll and Select)
145
Line Appearance Buttons
146
Line Status Lights
146
Display Information
147
Phone Settings
148
Setting Options
148
Advanced Volume Controls for the Headset/MIC (Option 7)
148
SIP Phone Feature Codes
149
Chapter 6 About Wave Digital Phones
151
DECT / Ranger Cordless Phones
152
Feature Keys & Functions
153
Edge 100 - 12 Button
154
Feature Keys & Functions
155
Edge 100 - 24 Button
156
Feature Keys & Functions
157
Edge 700 Phone - 8 Button
158
Feature Keys & Functions
159
Edge 700 8-Button Digital Phone Menu Controls
159
Edge 700 DSS Console - 48 Button
160
24 Button - Product View
161
Edge 700 Phone - 24 Button
161
Feature Keys & Functions
162
Impact SCS (8012) - 12 Button
163
Feature Keys & Functions
164
Impact SCS (8024) - 24 Button
165
Feature Keys & Functions
166
Impact SCS (8312) - 12 Button
167
Feature Keys & Functions
168
Impact SCS (8324) - 24 Button
169
Feature Keys & Functions
170
Infinite Enhanced Phone - 8 Button
171
Feature Keys & Functions
172
Infinite Executive and Enhanced Phones - 12 Button
173
Feature Keys & Functions
174
Infinite Executive and Enhanced Phones - 24 Button
175
Feature Keys & Functions
176
Triad Enhanced Phone - 8 Button
177
Feature Keys & Functions
178
Triad Executive and Enhanced Phones - 12 Button
179
Feature Keys & Functions
180
Triad Executive and Enhanced Phones - 24 Button
181
Feature Keys & Functions
182
Vodavi Enhanced Phone - 8 Button
183
Feature Keys & Functions
184
Vodavi Executive Phone - 8 Button
185
Feature Keys & Functions
186
Vodavi Executive Phone - 30 Button
187
Feature Keys & Functions
188
Using a Digital Phone
189
Line Appearance Buttons
189
Display Information
190
Set up and Installation
192
Adjusting the Pedestal (Edge 100 and Impact Models Only)
192
Making the Connections
193
Phone Settings
193
Modifying the Display Contrast (Except Edge 700)
193
Volume Reset Override
194
Setting the Ring Volume and Tone
194
Digital Phone Feature Codes
196
Chapter 7 About Wave Analog Phones
199
Special Tones
199
Analog Phone Feature Codes
200
Appendix A Counterpath SIP Softphone
203
About the Eyebeam SIP Softphone
203
Recommended USB Headsets
203
Installing and Configuring the Eyebeam SIP Softphone
204
Before You Begin
204
Installing and Configuring for Wave
204
Using the Counterpath Eyebeam SIP Softphones with Wavea-10
212
Avoiding Hold and Transfer Timeouts and Disconnects
213
Counterpath SIP Softphone
203
Troubleshooting
214
Phone Types and Voicemail Features
217
Appendix B Troubleshooting
217
Analog Phones
217
Digital Phones
218
Sip Phones
219
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Vertical Aastra 55i User Manual (222 pages)
Wave Phone
Brand:
Vertical
| Category:
Telephone
| Size: 7.46 MB
Table of Contents
Table of Contents
7
Chapter 1 Introduction
15
How to Use this Guide
15
Wave Phone Features
15
Specific Phone Model Information and Features
15
Getting Help
16
Your System Administrator
16
Vertical Technical Support
16
Additional Documentation
16
List of Features by Phone Type
17
Chapter 2 Basic Operation
21
Using a Wave Phone
21
Fixed Buttons Vs. Pre-Programmed/Feature Buttons
22
Answering Calls
26
Using the Hold Feature
26
Using Call Waiting, Call Park, Pickup, and Transferring Features
26
Switching between Calls
28
Ending a Call
28
Making Calls
29
Dialing Internal and External Numbers
29
Dialing by Name
29
Dialing a User's Voicemail Directly
30
Using Account Codes
30
Disabling Call Waiting for a Call
31
Placing Calls through Wave from a Remote Phone
31
Chapter 3 Using Wave Phone Features
35
Authorization Codes
37
Using Authorization Codes [ALL]
37
Auto Dial
37
Programming, Editing, and Using an Auto Dial Button [D]
37
Call Appearance
38
Call History
39
Using Call History [D]
39
Call Park
40
Directed Park [ALL]
40
Self Park [ALL]
42
System Park [ALL]
44
Call Pickup
46
Extension Pickup [ALL]
46
Group Pickup [ALL]
47
Call Record
48
Recording a Call [D] / [A]
48
Call Return
49
Returning a Call [ALL]
49
Call Waiting
49
Using Call Waiting [ALL]
49
Caller ID Blocking
52
Blocking Caller ID [ALL]
52
Callers List
53
Using the Callers List [S]
53
Camp-On (Callback)
56
Using Camp-On (Callback) [D] / [A]
56
Centrex Features
57
Using Centrex Flash [D] / [A]
57
Conference Calls
58
Setting up a Conference Call [ALL]
58
Dial-By-Name
61
About Dial-By-Name [D]
61
Direct Station Select/Busy Lamp Field (DSS/BLF)
62
Using the DSS/BLF Feature [D]
62
Directory List
63
Using the Directory List [S]
63
Do Not Disturb
65
Using Do Not Disturb [ALL]
65
Flash
66
About Flash [ALL]
66
Forward Calls
67
Forwarding Calls [ALL]
67
Headset
71
Using a Headset [ALL]
71
Hold
73
Station with or Without a Call or Line Appearance
73
Placing a Call on Hold [ALL]
74
Hot Desk (Aka Mobile Extension)
76
Using the Hot Desk Feature [ALL]
76
Intercom Button
77
Using the Intercom Button [S] / [D]
77
Joining a Call
78
Using the Call Break-In Feature [D]
78
Message Waiting
78
Mobile Extension
79
Using a Remote Phone Without Viewpoint [ALL]
79
Multiple Call Handling
82
Using Call Appearance Buttons [S] / [D]
82
Mute
82
Muting a Call [S] / [D]
82
Setting Night Answer [ALL]
83
The MUTE LED will be Cleared. Night Answer
83
Paging the Entire System [ALL]
84
Paging a Specific Group/Zone [S]
85
Page a Specific Group/ Zone [D] / [A]
85
Password Protection
86
Using Password Protection [D]
86
Phone Relocation
87
Using the Phone Relocation Feature [D]
87
Privacy
87
Using the Privacy Feature [D]
87
Redial
88
Using Redial [S] / [D]
88
Release
88
Using the Release Button [D]
88
Saved Number Redial
89
Using Saved Number Redial [D]
89
Shift (Edge and Impact Phone Models Only)
90
Using the Shift Feature [D]
90
Silent Monitor
90
Using Silent Monitor (Supervisors Only) [D]
90
Speed Dial
91
Using Speed Dial [S]
91
Using System Speed Dial [D] / [A]
92
Supervising Calls (Monitor/Coach/Join)
93
Using Call Supervising Features (Supervisors Only) [ALL]
94
Transfer
95
Making a Blind Transfer [ALL]
95
Making a Supervised Transfer [ALL]
96
Transferring Calls to Voicemail [ALL]
98
User Programmable Buttons (on the Phone or Console)
99
Using Programmable Keys [D]
100
Voicecall
101
Using the Voicecall Feature [S] / [D]
101
Chapter 4 Using Voicemail
103
Accessing Voicemail
103
Logging in from Your Own Wave Phone
104
Logging in from any Vertical Wave Phone (Other than Your Own)
104
Accessing Voicemail
104
Logging in from any External Phone
105
Setting or Changing Your Password
106
Listening to and Managing Messages
107
Listening to New Messages
107
Listening to Saved Messages
107
Listening to Deleted Messages (from the Current Session Only)
108
Listening Options
108
Recording and Sending Messages
112
Recording a Message
112
Message Delivery Options (Urgent or Private Messages)
113
Managing Your Voicemail Account
114
Recording Your Voice Title Name
115
Recording and Managing Your Greetings
115
Setting Voicemail Notification
116
Setting Your Status Commands
117
Using Visual Voicemail (Digital Phones Only)
118
Chapter 5 About Wave Sip Phones
121
Vertical SIP Phones 9133I and 9143I
122
Feature Keys & Functions
123
Vertical SIP Phone 9112I
124
Feature Keys & Functions
125
Vertical SIP Phones 480I/Ct and 9480I/Ct
126
Feature Keys & Functions
127
Using the 480I/Ct and 9480I/Ct SIP Phone Hand Set Vs. Base Station
128
Pairing/Unpairing the Cordless Handset & Base Station
129
9480I/Ct)
129
Edge SIP Phone 5000I - 8 Button
131
Feature Keys & Functions
132
Edge SIP Phone 5000I - 24 Button
133
Feature Keys & Functions
134
Edge SIP Phone 5000I - Large LCD
135
Feature Keys & Functions
136
Aastra SIP Phone 53I
137
Feature Keys & Functions
138
Aastra SIP Phone 55I
139
Feature Keys & Functions
140
Aastra SIP Phone 57I
141
Feature Keys & Functions
142
Using a SIP Phone
143
Hard Keys
143
Navigation Arrow Keys (Scroll and Select)
143
Line Appearance Buttons
144
Line Status Lights
144
Display Information
145
Phone Settings
146
Setting Options
146
Advanced Volume Controls for the Headset/MIC (Option 7)
146
SIP Phone Feature Codes
149
Chapter 6 About Wave Digital Phones
152
DECT / Ranger Cordless Phones
152
Feature Keys & Functions
153
Edge 100 - 12 Button
154
Feature Keys & Functions
155
Edge 100 - 24 Button
156
Feature Keys & Functions
157
Edge 700 Phone - 8 Button
158
Feature Keys & Functions
159
Edge 700 DSS Console - 48 Button
159
Edge 700 Phone - 24 Button
160
Feature Keys & Functions
161
Impact SCS (8012) - 12 Button
162
Feature Keys & Functions
163
Impact SCS (8024) - 24 Button
164
Feature Keys & Functions
165
Impact SCS (8312) - 12 Button
166
Feature Keys & Functions
167
Impact SCS (8324) - 24 Button
168
Feature Keys & Functions
169
Infinite Enhanced Phone - 8 Button
170
Feature Keys & Functions
171
Infinite Executive and Enhanced Phones - 12 Button
172
Feature Keys & Functions
173
Infinite Executive and Enhanced Phones - 24 Button
174
Feature Keys & Functions
175
Triad Enhanced Phone - 8 Button
176
Feature Keys & Functions
177
Triad Executive and Enhanced Phones - 12 Button
178
Feature Keys & Functions
179
Triad Executive and Enhanced Phones - 24 Button
180
Feature Keys & Functions
181
Vodavi Enhanced Phone - 8 Button
182
Feature Keys & Functions
183
Vodavi Executive Phone - 8 Button
184
Feature Keys & Functions
185
Vodavi Executive Phone - 30 Button
186
Feature Keys & Functions
187
Using a Digital Phone
188
Line Appearance Buttons
188
Display Information
189
Set up and Installation
191
Adjusting the Pedestal (Edge 100 and Impact Models Only)
191
Making the Connections
192
Phone Settings
192
Modifying the Display Contrast (Except Edge 700)
192
Volume Reset Override
193
Setting the Ring Volume and Tone
193
Digital Phone Feature Codes
194
Chapter 7 About Wave Analog Phones
197
Special Tones
197
Analog Phone Feature Codes
198
Appendix A Counterpath SIP Softphone
201
About the Eyebeam SIP Softphone
201
Recommended USB Headsets
201
Installing and Configuring the Eyebeam SIP Softphone
202
Before You Begin
202
Installing and Configuring for Wave
202
Using the Counterpath Eyebeam SIP Softphones with Wavea-10
210
Avoiding Hold and Transfer Timeouts and Disconnects
211
Counterpath SIP Softphone
201
Troubleshooting
212
Vertical Aastra 55i Quick Reference Manual (2 pages)
VERTICAL SIP PHONES: 9133i, 9143i, 9112i, Edge 5000i, 480i/480CT, and Aastra 53i/55i/57i
Brand:
Vertical
| Category:
Telephone
| Size: 0.23 MB
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