Vertical summit Manuals

Vertical summit Manuals

Manuals and User Guides for Vertical summit. We have 1 Vertical summit manual available for free PDF download: Operation Manual

Vertical summit Operation Manual

Vertical summit Operation Manual (440 pages)

Brand: Vertical | Category: Telephone | Size: 2 MB

Table of Contents

Revision History
2
Table of Contents
3
1 Introduction

12
- Manual Application
  12
- Manual Organization
  12
- Feature Information
  12
- Buttons & Term Variations
  13
2 System

14
- 8-Digit Station Numbering Plan
  14
- Account Code
  15
- Alarm Signal/Door Bell
  17
- Authorization Codes (Password)
  19
- Auto Call Recording
  22
- Auto Call Release
  24
- Automatic Call Distribution (ACD)
  25
  - ACD Caller Controlled ICLID Routing
    25
  - ACD Statistics Report
    26
  - Agents
    28
    
    Agent Auto Connect/Zap Tone
    28
    
    Agent Automatic Wrap-Up
    29
    
    Agent Help Request
    30
    
    Agent ID Login/Logout
    31
    
    Agent On/Off Duty W/Reason Code
    34
    
    Agent Queued Calls Display
    36
  - Announcements
    38
  - Auto ACD DND Unavailable Service
    40
  - Calls-In-Queue Routing
    41
  - Calls-In-Queue
    42
  - Event Messages
    44
  - Group Mail Box
    45
  - Group Name
    46
  - Incoming Call Routing
    47
  - Supervisors
    48
    
    Agent Call Monitor
    48
    
    Agent Status Control
    50
    
    Group Status Display
    51
    
    Group Parameter Control
    53
    
    Supervisor Help Response
    54
    
    Supervisor Login/Logout
    56
- Auto Called Number Redial (ACNR)
  58
- Automatic Pause Insertion
  60
- Automatic Privacy
  61
- Auto Service Mode Control
  62
- Automatic System Daylight Saving Time
  64
- Automatic Time Synchronization
  65
- Call Duration Warning Tone
  66
- Call Forward
  67
- Call Forward, Preset
  71
- Call Park
  73
- Call Pick-Up
  74
  - Directed Call Pick-Up
    74
  - Group Call Pick-Up
    75
  - Pick up Group Call Pick-Up
    76
- Call Re-Routing (CRR)
  78
- Call Transfer
  79
- Call Waiting/Camp-On
  85
- Conference
  86
  - Conference Group
    86
  - Conference Member View & Delete
    89
  - Conference Room
    90
  - Multi-Party Conference
    92
  - Unsupervised Conference
    93
- Customer Site Name
  95
- Data Line Security
  96
- Delayed Line Ring
  97
- Delayed Auto Attendant
  98
  - DISA Incoming Line-Russia
    98
  - Normal Line Ring Assignment
    99
- Diagnostics & Maintenance
  100
- Dial-By-Name
  101
- Dial Pulse to Tone Switchover
  103
- Dialing Restrictions
  104
- Digit Conversion
  113
- Alternative Route Selection(ARS) for Digit Conversion Table104
  115
- Differential Ring
  116
- DND (Do Not Disturb)
  118
- Door Open
  119
- Emergency Call Service
  121
  - Emergency Call
    121
  - Emergency Call Caller-Location Support
    122
  - Emergency Call -Bomb Threat History
    124
  - Emergency Mailbox
    125
  - Emergency Call Monitor
    126
- Executive/Secretary Forward
  127
- External Auto Attendant/Voice Mail
  129
  - AA/VM Group
    129
  - In-Band (DTMF) AA/VM Signaling
    130
  - SMDI (Simplified Message Desk Interface) AA/VM Signaling
    131
  - Voice Mailbox Translation
    133
- Flexible Numbering Plan
  135
- Forced Disconnect Intrusion
  136
- Green Power Save
  137
- Headset Compatibility
  138
- Hold
  140
  - Automatic Hold
    140
  - Hold Preference
    141
  - Hold Recall
    142
  - Exclusive Hold
    143
  - System Hold
    144
- Hot Desk
  146
- ICLID Call Routing
  148
- In-Room Indication
  150
- Integrated Auto Attendant/Voice Mail
  151
  - Integrated AA/VM Overview
    151
  - Integrated Auto Attendant
    152
    
    Company Directory
    155
    
    Remote Announcement Recording
    156
  - Integrated Voice Mail
    157
    
    Administrator Mailbox
    157
    
    Announce Only Mailbox
    159
    
    Call Forward from VM
    159
    
    Distribution Lists
    160
    
    E-Mail Notification
    161
    
    Mark a Message as Private
    162
    
    Mark a Message for Delivery Confirmation
    163
    
    Message Cascade
    164
    
    Message Retrieval
    165
    
    Message Retrieval Options
    168
    
    Message Storage
    170
    
    Outbound Message Notification
    171
    
    Personal Ccr/User Greeting DISA
    173
    
    Remote Message Retrieval
    174
    
    Send a Message
    175
    
    Voice Mail Class of Service
    176
    
    Voice Mailbox Settings
    177
  - System Voice Memo
    178
- IP Bridge Mode
  180
- IP FAX Relay, T.38 Support
  181
- IP System DECT
  182
- Ip Trans-Coding
  183
- Ip Trunking
  184
  - V4 Service
    184
- LBC (Loud Bell Control)
  186
- LCR (Least Cost Routing)
  187
- Linked Station Pairs
  189
- LNR (Last Number Redial)
  191
- Mobile Extension
  193
- MOH (Music-On-Hold)
  195
- Multiple Language Support
  197
- Multiple Voice Mailbox Support
  199
- Network Security & Priority
  200
- Outside Call Redirect
  201
- Outside Call Time Restriction
  202
- Outside Line Access
  203
- Outside Line Queuing
  205
- Personal Groups
  207
- PPP over MODU
  208
- Pre-Defined & Custom Text Display Messages
  209
- Prefix Dialing Table
  213
- Prepaid Call
  214
- Remote Control from Mobile Phone
  215
- Ringing Line Preference
  217
- Speed Dial
  218
  - Display Security
    218
  - Speed Dial Pause Insertion
    219
  - Station Speed Dial
    220
  - System Speed Dial
    223
  - System Speed Zone (Groups)
    226
- Station Call Coverage
  227
- Station Groups
  229
- SMDR (Station Message Detail Recording)
  233
  - Call Cost Display
    233
  - Lost Call Recording
    235
  - SMDR Call Records
    237
- System Administration
  240
  - Keyset Administration
    240
  - Multi-Level Admin Access
    241
  - Web Administration
    242
- System Alarm Notification Control
  244
- System Networking
  246
  - Centralized Control T-NET
    246
  - Distributed Control Network
    247
    
    Net Intercom Call
    248
    
    Net Call Transfer
    250
    
    Net Call Identification Service
    252
    
    Network Call Back (Call Completion)
    252
    
    Net Call Camp-On (Call Offer)
    253
    
    Net Conference
    255
    
    Net Station Message Waiting
    256
    
    Net Call Forward
    258
    
    CO Transit-In
    260
    
    CO Transit-Out
    261
    
    BLF Presentation
    263
    
    Attendant Call (CAS)
    264
    
    Centralized Voice Mail
    265
    
    Networked System Paging
    266
- Traffic Analysis
  268
  - Traffic Analysis, Attendant
    270
  - Traffic Analysis, Call Reports
    272
  - Traffic Analysis, H/W Usage
    273
  - Traffic Analysis, Line Reports
    274
- System Scenario Call Routing
  276
- Universal Night Answer (UNA)
  278
- Wake-Up Alarm, Enhanced
  279
- Wake-Up Alarm, Standard
  282
- Web Call Back
  284
- Zone Management
  285
  - Holiday Assignment
    285
  - Inter Zone Connection Limit
    286
  - Remote Devices
    287
  - Zone Outgoing Call Connection Limit
    288
3 Intercom

289
- Barge in
  289
- Direct Station Selection/Busy Lamp Field (DSS/BLF)
  291
- Intercom (ICM) Call
  292
- Intercom Call Hold
  294
- Intercom Caller Controlled Signaling
  295
- Intercom Lock-Out
  296
- Intercom Step Call
  297
- Intercom Tenancy Group
  298
- Intercom Transfer
  300
- Message Wait/Call Back
  302
  - CLI Message Wait
    302
  - Message Wait Reminder Tone
    305
  - Short Message Service (SMS)
    306
  - Station Message Wait/Call Back
    309
- Paging
  312
  - Internal/External & All Call Page
    312
  - Meet Me Page
    315
  - SOS Paging
    316
- Push to Talk Paging
  317
- Emergency Page
  319
4 Outside (CO/IP) Lines

320
- Auto Fault Detection and Recovery
  320
- Caller ID Mode
  321
- CO Line Flash
  322
- CO Line Release Guard Time
  323
- CO Line Ring Detect
  324
- Dial Pulse Signaling
  325
- Direct Inward Dialing (DID)
  326
- DID Line Digit Conversion
  328
- Direct Inward System Access (DISA)
  329
- DTMF Signaling
  331
- IP Address Dialing
  332
- IP Trunking
  333
  - V4 Service
    333
  - SIP Trunk Service
    334
- IP WAN Dialing after Answer
  336
- ISDN (Integrated Service Digital Network)
  337
  - Calling/Called Party Identification
    337
  - ISDN AOC (Advice of Charge)
    339
  - Keypad Facility
    340
  - Multiple Subscriber Number (MSN)
    341
- ISDN Supplementary Services
  343
  - ISDN Call Deflection
    343
  - ISDN Malicious Call ID Request
    344
- Line Monitor
  346
- Multiple Calling Line ID
  347
- Outside Line Groups
  349
- Outside Line Preset Forward
  350
- Outside Line Ring Assignment
  351
- Private Line
  352
5 Ipecs Phone

353
- Answering Machine Emulation
  353
- Auto Release of [SPEAKER]
  355
- Automatic Speaker Select
  356
- Background Music (BGM)
  357
- Call Log Display
  359
- Call Profile Routing
  360
- Call Wait for Internal & External Calls
  362
- DND - One-Time DND
  367
- Flex Button Direct Speed Dial Assignment
  369
- Flexible LED Flash Rates
  370
- Group Listening
  371
- Intercom Signaling Mode
  372
- Microphone Mute
  373
- Off-Hook Signaling
  374
- On-Hook Dialing
  375
- Outside Line Name Display
  376
- Prime Line Immediate/Delayed
  377
- Ring Tone Selection and Download
  379
- Save Number Redial (SNR)
  380
- Serial DSS/BLF Console
  381
- Silent Text Message
  383
- Speakerphone
  384
- Station Flexible Buttons
  385
- Station Individual Call Routing (ICR)
  387
- Station User Programming & Codes
  389
- Two-Way Record
  395
- Voice over
  397
6 Attendants

399
- Alternate Attendant
  399
- Attendant Call & Call Queuing
  401
- Attendant Positions
  402
- Attendant Recall
  403
- Attendant Station User Program Codes
  404
- Call Forward, Attendant
  408
- Call Forward, Off-Net
  409
- Day/Night/Timed/Scenario Ring Mode
  411
- DSS/BLF Consoles
  413
- Disable Outgoing Line Access
  415
- DND Override
  416
- Emergency Call Attendant Alert
  417
- Feature Cancel
  419
- IP-Attendant
  420
- Intrusion
  421
- LCD Display Format Control
  422
- System Clock Set
  423
7 SLT (Single Line Telephone)

425
- Broker Call
  425
- Howler Tone
  427
- SLT Flash Mode
  428
- SLT Message Wait Indication
  429
- SLT Name Entry
  430
- Transfer CLI to SLT
  431
8 SIP Extension

432
9 Ipecs UCS Client

438
- Ipecs UCS Premium & Standard Client Support
  438
- Call Control with UC Client
  439

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