Vertical Edge DX-80 User Manual
  1. Manuals
  2. Brands
  3. Vertical Manuals
  4. Telephone
  5. Edge DX-80
  6. User manual

Vertical Edge DX-80 User Manual

Digital executive telephone
Hide thumbs
Table of Contents

Advertisement

Quick Links

Digital Executive Telephone
User's Guide
P7292 DETUG
RB1205

Advertisement

Table of Contents
loading

Related Manuals for Vertical Edge DX-80

Summary of Contents for Vertical Edge DX-80

  • Page 1 Digital Executive Telephone User’s Guide P7292 DETUG RB1205...

  • Page 2: User Guide

    The manufacturer assumes no responsibility, express or implied, for errors or omissions. Vertical reserves the right to make any changes and improvements in the product described in this document at any time and without prior notice. Vertical Communications, the Vertical Communications logo and combinations thereof, and Corporate Office are trademarks of Vertical Communications, Inc.
  • Page 3 7260-00 Edge DX-80 Digital Executive Telephone 2-row, 16-column, feature interactive 3 Interactive buttons for 30 - User Liquid Crystal dynamic displayed Programmab Display feature interaction le Features / Status Lamp Resource indicates: Buttons Headset / Speakerphon e in use Forward...
  • Page 4 Page 4 DX-80 Digital Executive Telephone User Guide...

  • Page 5: Table Of Contents

    Table of Contents Making a Call Outgoing Call (CO/Outside Line) ............7 Intercom Call (to an extension) ............7 Account Code – Making a Call Using Account Code ......7 Automatic Redial 8 Call Operator/Attendant 8 Conference, Meet Me ................8 Conference, Supervised/Unsupervised ..........9 Direct Inward System Access (DISA) (Optional) .........11 Last Number Redial ................12 Off Hook Voice Announce with Hands-free Answerback ....13...
  • Page 6 Setup Alarm Clock – Extension ..............37 Automatic Hold ..................37 Automatic Selection (CO/Intercom)............. 38 Background Music (BGM)..............39 Busy Ring Allow/Deny ................. 39 Call Forward - Extension ..............39 Caller ID (Standard on all CO Lines)........... 45 Caller Identification Table – Callback........... 45 Default Set.....................

  • Page 7: Making A Call

    Making a Call Outgoing Call (CO/Outside Line) Access to CO Lines (outside lines) is possible via several methods. In some cases you may want to dial the specific outside line (lines – or outside line group ( – ), but in most cases, you can simply press the outside line button 1.

  • Page 8: Automatic Redial

    Automatic Redial You can use Automatic Redial (AR) to dial the last number you dialed. The system will automatically dial the number and then wait for a predetermined time for the call to be answered. If the call is not answered during this time, the system will hang up and then try the call again.

  • Page 9: Conference, Supervised/Unsupervised

    Operation – Join a Meet Me Conference from the Auto Attendant 1. When the automated attendant answers, dial the Meet Me Conference destination to join (390-397). 2. Hang up when finished. Conference, Supervised/Unsupervised The system can accommodate eight, 4-member (party) conferences simultaneously.
  • Page 10 Operation – Establish a Four-party Conference 1. First establish a three party conference (per above). 2. Press 3. Place the third call (internal or external). 4. Press the button. The connections are joined together. (Four parties include the initiator {Controller} of the conference.) 5.

  • Page 11: Direct Inward System Access (Disa) (Optional)

    Operation – Private Connection with a Conference Member (Conference Controller only) 1. While engaged in a conference the display shows: XXX XXX XXX private forced 2. Press [private] PRESS DIR# exit 3. Press [exit] to abort the operation and return to the conference. Or…...

  • Page 12: Last Number Redial

    DISA dial tone is heard (stutter dial tone). Dial an extension number, Hunt Group number, or the Operator code. Ring-back tone is heard until the call is answered. Or to access a DX-80 outside line… 1. Dial “#” + Extension Password + Extension Number + “#” to access a system outside line to dial out.

  • Page 13: Off Hook Voice Announce With Hands-Free Answerback

    Off Hook Voice Announce with Hands-free Answerback Off-Hook Voice Announce (OHVA) allows you to announce your call over the speaker of a busy extension. To receive an OHVA call, the called extension must be using the handset. An OHVA call can be rejected easily if the call in progress should not be interrupted.

  • Page 14: On Hook Dialing

    On Hook Dialing You can make outgoing calls from your digital speakerphone without lifting the handset, and you can monitor the dialing status through the built-in speaker. The button lamp is lit when you are making a call. Operation 1. Without lifting the handset, dial any extension number. (Hot Key must be enabled in the phone system programming.) Or…...

  • Page 15: Saved Number Redial

    Saved Number Redial Saved Number Redial is normally used whenever you want to retain a telephone number to be dialed later. The same feature code is used to Save a Dialed Number (SDN) and to dial the saved number – Saved Number Redial (SNR).
  • Page 16 Operation – Use – System Selects the Outside Line Automatically – Dial the Speed Dial location number ( – That speed dial number is dialed on the last outside line that you used or any outside line in the same outside line group. Operation –...

  • Page 17: In-Progress Features

    In-Progress Features Answering Machine Emulation (Listen/Pick Up) Answering Machine Emulation requires the optional DX-80 Small Office (Voice Mail System). This feature mimics the call-screening feature of an answering machine. Whenever your voice mailbox answers a call, the DX-80 allows you to screen the caller leaving the message.

  • Page 18: Call Back - Co Line

    cbck Call Back – CO Line This feature allows you to queue a busy outside line and reserve that outside line for use when it becomes available. This feature eliminates the need for you to observe the line status continually for availability. You may have only one Call Back active at any time.
  • Page 19 Operation 1. Dial the extension number of the busy extension. 2. If the extension you are calling is in Tone Ringing Mode, the display shows: EXT XXX cbck msg 3. If the extension you are calling is busy, the display shows: EXT XXX BUSY cbck msg next...

  • Page 20: Call Park / Call Park Answer

    Call Park / Call Park Answer This feature allows you to “park” a call at any extension. It is also used to retrieve a parked call from any extension. You park and retrieve calls by dialing the Call Park code ( ) followed by the extension number where the call is to be/has been parked.

  • Page 21: Camp On - Extension

    camp Camp On – Extension Camp On privately alerts the user of a busy extension that another extension is attempting a call. When you initiate a Camp On, the user at the busy extension hears a Camp-On alert tone. The party currently speaking with the busy extension does not hear the tone.

  • Page 22: Do Not Disturb - Override

    Do Not Disturb – Override DND – Override allows you to override the DND condition at another extension. This feature should be used with some discretion since the extension in DND has invoked the feature for that purpose. Operation – Calling an Extension in DND 1.

  • Page 23: Forced Intercom Tone Ring

    Forced Intercom Tone Ring When you initiate an intercom call, you can use Forced Intercom Tone Ringing to cause the called telephone to ring. After a Voice Announce connection has been established to an extension, you may change the alert signal at that extension from Voice Announce to Tone Ring. Operation Establish an intercom call to an extension in Voice Announce mode (Hands-free or Private).

  • Page 24: Hold - Exclusive

    Hold – Exclusive When using the feature button and the hold button together, you may place an outside call on private/exclusive hold. The held line will appear in use at other extensions. Operation While connected on an outside line, press and then press Hold Reminder The system provides a programmable timer to remind you that a call...

  • Page 25: Intrusion - Extension/Co Line

    Intrusion - Extension/CO Line Intrusion allows the initiator to enter into an existing conversation when the initiator has been given the privilege to do so via Extension programming (“Intrusion Active” = Y). This feature can be very effective for service observing and any time that forced entry into a conversation on an outside line or at another extension may be required.

  • Page 26: Meet Me Page

    Meet Me Page Any page announcement (internal or external) may be answered by the “Meet Me” code. Upon hearing a page announcement, you can dial the Meet Me Page code from any telephone and be connected to the person paging. The Digital Speakerphone operation enhances this high-use feature by providing a one-button access to the operation.

  • Page 27: Messaging - Call Me, Text Or Voice

    Operation – Dialing the Number Stored in Your Memo Pad While the telephone is idle, press 1.1. Or press the outside line desired to place this call and then press bksp save chg The call is placed. Hang up to end the call. Messaging –...
  • Page 28 Operation – Sending a “Text” Message You place a call to an extension and get no answer or busy… CALLING STA xxx cbck msg STA xxx BUSY cbck msg next Press [msg]. MESSAGE TYPE call me preprog Press [preprog]. You are prompted to select the message: EMPTY send next chg Select the text message to send:...
  • Page 29 4.4. Press to advance to the next character position or to enter a space. 4.5. Then press [save]. Press [send] to send the message to the called extension. Operation – Sending a Voice Message (voice mail system required) 1. You place a call to an extension and get no answer or busy… CALLING STA xxx cbck msg STA xxx BUSY...
  • Page 30 Operation – Answering a Message 1. Your telephone display indicates the Message Waiting: MW FROM EXT XXX more reply del If a Text Message was sent: MW FROM EXT XXX more show del 2. If [more] is displayed, press it to review other messages left at your extension.

  • Page 31: Monitor - Extension/Outside Line

    Operation – Canceling a Text Message or Call Me Message (that you sent) 1. Press DEL MW_TO :XXX bksp save chg 2. Input the extension number where the message was left. Then press [save]. DEL MW_TO 3. The message is deleted. 4.

  • Page 32: Mute

    Operation Place a call to a busy extension or press a busy outside line button. CO LN BUSY 742 cbck monit Press [monit]. The audio connection at the busy outside line is connected to your extension. Also, at this time, the MUTE function at your telephone is automatically activated, making the monitor condition as unintrusive as possible.

  • Page 33: Off Hook Voice Announce With Hands-Free Answerback

    Off Hook Voice Announce with Hands-free Answerback With Off-Hook Voice Announce (OHVA), you can receive a voice announcement from a DX-80 system extension while your telephone is busy. OHVA uses the speakerphone circuit to accommodate a second conversation path to your telephone. (To receive an OHVA call you must be using the handset for the call in progress.) An OHVA call can be rejected easily if the call in progress should not be interrupted.

  • Page 34: Pulse To Dtmf Conversion

    Pulse to DTMF Conversion When the system is connected to Dial Pulse (rotary) outgoing outside lines, you may manually force the system to output DTMF tones for access to special services. For example, if the DX-80 is connected to rotary outside lines because of equipment limitations in your area, you ®...

  • Page 35: Transfer

    Transfer Transfer is used to deliver calls from your extension to another extension. Operation – Unsupervised While connected to a call (outside line or intercom extension): 1.1. Press 1.2. Dial the destination directory number where this call is to be transferred (extension, UCD Group, Virtual Number, etc.) OR…...
  • Page 36 Operation – Use While on an outside line call and another call is ringing, initiate the transfer process. 1.1. Press the button. 1.2. Dial the destination intercom extension number. OR… Press the DSS button of the destination extension number. Press the Transfer/Answer button. The transfer is completed and the ringing call is answered.

  • Page 37: Alarm Clock - Extension

    Setup Alarm Clock – Extension You may activate your own private alarm on your telephone to remind you of special appointments, events, etc. When the alarm activates, you will hear tone ringing. After the alarm rings, it is automatically canceled. You may program the alarm to operate one time or repeatedly.

  • Page 38: Automatic Selection (Co/Intercom)

    Operation – Setup 1. Press 2. You hear confirmation tone and the display shows: AUTO HOLD ALLOW 3. The extension returns to an idle state. Operation – Enable Auto Hold 1. While connected to an intercom or outside line call (you must have dialed a number or answered a call), press another outside line button.

  • Page 39: Background Music (Bgm)

    Background Music (BGM) You can activate either of the two music channels to monitor music at the extension. (External music source is required.) Operation While the extension is idle, input the music channel you want to monitor: for Music Channel 1 for Music Channel 2 (Input the same number again to cancel.) Busy Ring Allow/Deny...
  • Page 40 Forward conditions may be set as follows for each call forward type: • Intercom calls only. • Intercom and outside line (including transferred outside lines) calls. • Outside line (CO Line) calls only. Operation – Setup All Call Forward Press or the feature button designated as CALL FWD (if available).
  • Page 41 Busy Call Forward Press or the feature button designated as CALL FWD (if available). The display shows: CALL FORWARD all busy next Press [busy]. The display shows: BUSY FWD. bksp save chg Input the extension number to which calls are to be forwarded. Press [save].
  • Page 42 6. Select the type of calls to forward. 6.1. co = outside line incoming or transferred calls 6.2. icm/co = both intercom and outside line calls 6.3. icm = intercom calls only. 7. You hear a confirmation tone and the extension returns to idle. The Status Lamp is lit green and the display shows in the middle of the bottom row.
  • Page 43 Follow Me (from another extension to this extension) Press or the feature button designated as CALL FWD (if available). The display shows: CALL FORWARD all busy next Press [remote]. The display shows: REMOTE SELECTION del set Press [set]. The display shows: FOLLOW FM bksp save chg Input the extension number where calls are to be forwarded from.
  • Page 44 Follow Me (from this extension to another extension) Press or the feature button designated as CALL FWD (if available). The display shows: CALL FORWARD all busy next Press [preset]. The display shows: FOLLOW TO bksp save chg Input the extension number from which calls will be forwarded. Press [save].

  • Page 45: Caller Id (Standard On All Co Lines)

    Caller ID (Standard on all CO Lines) This telephone company feature requires a Caller ID (CID) service subscription from the telephone company. The DX-80 system will receive Type 1 Caller ID data from the telephone company on all outside lines and will display this data on the LCD.

  • Page 46: Default Set

    4.1.1. Press [more] to view the screens. JOHNSON BILL dial more del 8135551401 dial more del 9/19 4:32 PM dial more del 4.1.2. Press [del] to delete a logged call. 4.1.3. Press [dial] to dial a logged call. Default Set Use Default Set to clear all active modes at your extension (Call Forward, Do Not Disturb, etc.) Operation...

  • Page 47: Distinctive Ringing - Extension

    Distinctive Ringing – Extension You may choose one of eight Distinctive Ringing tones for your extension to help identify when your extension is ringing. Operation 1. Press the Distinctive Ringing code 2. You hear the current Tone and the setting displays. RING TYPE 3.

  • Page 48: Extension Feature Status Check

    Extension Feature Status Check To find out the current condition of features on your telephone, press and review the following features: a) LNR = empty m) Day COS = 0 b) SNR = No Saved n) Eve COS = 0 Number o) Monitor COS = 5 c) Memo = No Saved...

  • Page 49: Feature Key Reset

    Input the current password and then press [show]. LOCK PHONE pswd yes no Press [pswd]. N PSWD :_ bksp save chg Input the new password and then press [save]. Feature Key Reset This feature is used to reset all Flexible Feature buttons to factory settings.

  • Page 50: Flexible Feature Button Programming

    1.3. To find a Suffix Code, press [suffix]. The list displays digits dialed after system resource directory numbers. Use the [back] and [next] buttons to move through the display categories. to return to a previous menu level. Press the button twice to exit Feature/Directory Number Lookup.

  • Page 51: Headset Mode

    4.1.1. Input the appropriate directory number and then press [save]. If you make a mistake, use [bksp] and [chg] to re- enter the number. 4.2. To program a feature code, press [ftr]. FTR CODE:_ bksp save chg 4.2.1. Press the button.

  • Page 52: Hidden Codes

    Operation – Use the Headset to Place a Call While the telephone is idle, press , a DSS button, or outside line button. The button LED flashes to indicate that the headset is active. You hear Intercom dial tone, outside line dial tone, or Intercom ring-back tone, depending on the function invoked.

  • Page 53: Hot Key Enable/Disable

    Operation – Using the Hidden Code Access the voice mail system (either the DX-80 Voice or an external voice mail system) by pressing the feature button designated as VOICE MAIL (if available). When you hear the prompt to enter your password, press the Hidden Code button.

  • Page 54: Intercom Mode Selection

    3. Input the speed dial directory number or extension number to which this extension is to be connected when the handset is lifted. Then press [save]. HOTLINE TO :xxx immediate delay 4. Select if this destination is to be immediate or delayed. 4.1.
  • Page 55 Operation – Setup 1. While your extension is idle, press . You hear a confirmation tone and the display indicates the new mode set: VA-PRIVACY MODE VA-HF MODE TONE RING MODE 2. Press again to advance through each of the available modes.

  • Page 56: Messaging - Status Text

    Messaging – Status Text You can invoke a display message to inform other users of the current status of your extension. There are six programmed messages and one custom message that you can use. Whenever another digital speakerphone user calls an extension with an active Status message, the message is displayed at the calling extension.

  • Page 57: Night Service Mode / Activate

    Operation – Deactivate 1. The extension must be idle. 2. Press . The display shows: STATUS MSG DEL 3. The telephone returns to idle. Night Service Mode / Activate Business situations such as after-hours operation may require different ringing patterns than those during normal business operations. The system can be placed into Evening Mode as one of the available Service Modes.

  • Page 58: Page Allow/Deny

    Page Allow/Deny You can block one-way page announcements at your extension by dialing the Page Deny code. The Page Allow/Deny feature does not affect enabled Background Music. Operation – Setup 1. When the extension is idle, press PAGING DENY 2. Press again to enable page announcements at your extension.

  • Page 59: Phone Lock/Unlock

    Phone Lock/Unlock Use this feature to prevent anyone from making unauthorized outside line calls from your extension. This feature code is also used to program your private, four-digit extension password. Operation – Lock Your Phone 1. Press PSWD bksp show chg 2.

  • Page 60: Speakerphone

    Speakerphone The Digital Executive Telephones of the DX-80 system are all equipped with a high-quality, half-duplex speakerphone. This feature makes it possible to place hands-free (conference room style) calls. (Speakerphone is disabled when Headset Mode is enabled.) Operation – Placing a Call 1.

  • Page 61: Volume Control

    Volume Control The DX-80 digital speakerphone is equipped with a volume control that you can use to adjust the various volume settings of the telephone. The following function volumes can be adjusted: • Background Music • Ringing • Handset • Speaker (Includes speakerphone and page announcement volume) •...
  • Page 62 Copyright © 2005 Vertical Communications, Inc. All rights reserved. Unauthorized use of this document is prohibited. Page 62 DX-80 Digital Executive Telephone User Guide P7292 DETUG RB1205...

Table of Contents