Working with call waiting for an external call – CW (Call Waiting)
Precondition: CW (Call Waiting) set up, see page 106.
You hear the call waiting tone (short beep) if you receive an external call while
conducting another call (internal or external). The caller's number or name will appear
in the display if Calling Line Identification is enabled.
There are four ways to work with call waiting for an external call:
Accept the waiting call – enquiry call:
Press the display key
hold. Both parties are shown on the display, the current one is marked.
To toggle between both callers see page 29, for a conference call see page 30.
Reject the waiting call
Press the display key
i
If you reject the call waiting tone on your base station, it can still be heard
on other registered terminals.
Changing parties
a
c
Forward call waiting internally
You can forward the call waiting call internally without answering the call.
i
s
Forward
s
Int.11
either ...
or ...
i
Forwarding is only possible to internal users who are not already being
called.
. You answer the call waiting call, and the first call is put on
ACCEPT
to reject a call on call waiting.
REJECT
End your current call. The waiting call becomes a
normal call.
Lift the receiver to answer the call.
Open the menu.
Select the menu item and confirm.
OK
Select and confirm the internal number you want,
OK
e.g., Int.11 .
The call waiting tone ceases. The call on call waiting
was successfully forwarded.
Continue the active call.
You continue to hear the call waiting tone. The call
on call waiting could not be forwarded.
Functions during a call
31
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