Appendix; Care; Contact With Liquid - Swisscom Top E604 ISDN User Manual

Appendix

Care

Wipe the base station and handset with a damp cloth (do not use solvent) or an
antistatic cloth. Never use a dry cloth. This can cause static.

Contact with liquid

If the handset should come into contact with liquid, on no account switch the device
on. Remove all batteries immediately.
Allow the liquid to drain out of the device, and then pat all parts of the device dry.
Keep the handset with the batteries removed in a warm, dry place for at least 72 hours.
In many cases, you will then be able to use it again.
Faults and Self-help with Troubleshooting
Not every fault is due to a defective phone. In certain circumstances, it can come from
a brief interruption in the power supply to the base station (unplug/plug in power
supply) or if the batteries of the handset are removed and inserted again. The following
instructions should be of help for specific faults.
Important: problems or faults can only be remedied if you bring the complete unit (base
station, handset, as well as connecting cable) to the place of purchase.
What has happened
when ...
... the base station does not
ring?
... the call units/charges are
not displayed?
... the phone number of the
caller is not displayed even
though CLIP is set?
... the caller list does not
indicate a time for a
message?
... the answering machine
says "PIN is incorrect" during
remote operation?
... the answering machine
does not record any messages
or has automatically switched
over to 'announce only'?
... you can't dial a phone
number any longer?
!
Possible Cause
The ringer is switched off.
Internal call diversion is set to
0 rings (= immediate call
diversion).
Night service is active.
There are no metering pulses.
Calling Line Identification is
blocked.
Date/time are not set.
The entered system PIN is
incorrect or still set to 0000.
Its memory is full.
The long distance prefix has
changed.
Appendix
Possible solution
Activate (page 112) ringer.
Increase the number of rings
for the internal call diversion
(page 99).
Deactivate Night service
(page 85).
Ask your network provider to
transmit the metering pulses.
Set the date/time (page 83).
Enter the system PIN again or
set a PIN that is different from
0000 (page 89).
Delete old messages
Play back new messages and
delete.
Check the long distance prefix
and correct it (page 108).
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