Swisscom Classic A21 ISDN User Manual
  1. Manuals
  2. Brands
  3. Swisscom Manuals
  4. Telephone
  5. Classic A21 ISDN
  6. User manual

Swisscom Classic A21 ISDN User Manual

Corded dect telephone
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Classic A21
ISDN
User Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Classic A21 ISDN and is the answer not in the manual?

Questions and answers

Related Manuals for Swisscom Classic A21 ISDN

Summary of Contents for Swisscom Classic A21 ISDN

  • Page 1 Classic A21 ISDN User Manual...

  • Page 2: Safety Precautions

    Safety precautions This corded DECT telephone is designed for connection to the Swiss public ISDN network. Any other use whatsoever is not permitted and is regarded as in violation of the provisions. The user manual with safety precautions is a part of the product package and must be passed on to the new owner on reselling.

  • Page 3: Table Of Contents

    Contents Your Classic A21 ISDN is designed for connection to the Swiss public ISDN network. Please read these operating instructions carefully to familiarise yourself with and take full advantage of the benefits of your new Classic A21 ISDN Keep this user manual in a safe place! Note: These operating instructions describe the full range of functions provided by the Classic A21 ISDN...
  • Page 4 Contents Getting to know your telephone ………………………………………………………12 Overview and operating elements …………………………………………………………12 Display symbols ………………………………………………………………………………14 About the menus ……………………………………………………………………………15 Menu navigation …………………………………………………………………………15 Back to previous menu …………………………………………………………………15 End menu …………………………………………………………………………………15 Telephoning …………………………………………………………………………………16 Call preparation ………………………………………………………………………………16 Accepting a call ………………………………………………………………………………16 Reject a call …………………………………………………………………………………16 Send DTMF/keypad information ……………………………………………………………16 Speed dialling …………………………………………………………………………………17...
  • Page 5 Contents Directory………………………………………………………………………………………22 Directory entries ………………………………………………………………………………22 Adding a new entry ……………………………………………………………………22 Tips for entering names/numbers ………………………………………………………22 Editing entries ……………………………………………………………………………23 Deleting directory entries/entire directory ……………………………………………23 Dialling numbers from the directory ………………………………………………………23 Sending SMS messages from the directory* ………………………………………………23 ® Online …………………………………………………………………………………24 ® Online query ……………………………………………………………………………24 Saving ETV ®...
  • Page 6 Contents Call costs ……………………………………………………………………………………29 Cost of last call ………………………………………………………………………………29 Total calls ……………………………………………………………………………………29 Settings ………………………………………………………………………………………29 Type of display ……………………………………………………………………………29 Charge factor ……………………………………………………………………………29 Currency …………………………………………………………………………………29 Calender/clock ………………………………………………………………………………30 Appointments ………………………………………………………………………………30 Alarm …………………………………………………………………………………………30 Time/date ……………………………………………………………………………………30 Network functions (supplementary services) …………………………………………31 Call forwarding ………………………………………………………………………………31 Unconditional ……………………………………………………………………………31 No reply …………………………………………………………………………………31 Busy ………………………………………………………………………………………31...
  • Page 7 Contents SMS ……………………………………………………………………………………………35 SMS – Short Messaging Service ……………………………………………………………35 Writing SMS messages ………………………………………………………………………35 Inbox …………………………………………………………………………………………36 Drafts …………………………………………………………………………………………36 Outbox ………………………………………………………………………………………36 Templates ……………………………………………………………………………………37 Settings ………………………………………………………………………………………37 SMS service centre ………………………………………………………………………37 Send service ………………………………………………………………………………37 SMS alert on/off …………………………………………………………………………37 Settings ………………………………………………………………………………………38 Language ……………………………………………………………………………………38 Display …………………………………………………………………………………………38 Contrast …………………………………………………………………………………38 Backlight …………………………………………………………………………………38 Telephony...
  • Page 8 Contents Functions ……………………………………………………………………………………42 Entering EAC on/off ……………………………………………………………………42 Automatic ECT …………………………………………………………………………42 Maintenance …………………………………………………………………………………43 Reset …………………………………………………………………………………………43 Faults and trouble-shooting …………………………………………………………………43 Software version and update ………………………………………………………………44 Software version …………………………………………………………………………44 Software update …………………………………………………………………………44 Emergency operation ………………………………………………………………………45 Emergency operation on network termination unit …………………………………45 Emergency operation on a PBX …………………………………………………………45 Important information ……………………………………………………………………46 Approval and conformity ……………………………………………………………………46 CE symbol ……………………………………………………………………………………46...

  • Page 9: Setting Up The Telephone

    If the selected position is too far from the connection socket, use an approved extension cable which you can buy at any Swisscom shop or specialist outlet. Make sure the telephone connection cord is safely stowed to prevent accidents.

  • Page 10: Connecting The Telephone

    Setting up the telephone Connecting the telephone The connection sockets for the handset and connection cord are located on the base of the telephone. Connect the handset first, then plug the telephone in to the jack. Connecting the handset The connectors at both ends of the spiral cord are the same size.

  • Page 11: Connecting The Telephone

    Setting up the telephone Connecting the telephone Plug the smaller of the two connectors on the telephone connection cord into the socket on the telephone base marked with the telephone symbol. Press the cable into the cable duct . To do this, use a flat, thin object to press the cord under the grips.

  • Page 12: Write-On Label

    Setting up the telephone Write-on label The phone is delivered with the write-on label already inserted. The last page of this user manual contains additional labels for the speed dial keys. Cut a new label out whenever you need one. Insert the cut-out label into the recess near the speed dial keys .

  • Page 13: Multiple Subscriber Numbers (Msn)

    Setting up the telephone Multiple Subscriber Numbers (MSN) When you ordered your ISDN connection, your network operator will have assigned you several Multiple Subscriber Numbers (MSN). You can assign these numbers to different devices or assign individual numbers to different users. Every MSN (user) can then define individual settings for the number assigned to him or her.

  • Page 14: Getting To Know Your Telephone

    Getting to know your telephone Overview and operating elements Handset Handset hook Smiley key Navigation key Redial Loudspeaker key Calls list Message key Minus/Plus key Softkey Softkey Mute key Speed dial keys Alphanumerical keypad Loudspeaker Enquiry key Speakerphone Asterisk key/ Hash key/ Ringer on/off Activating...
  • Page 15 For entering asterisks. Press and hold down to switch ringer on/off. Hash key For entering the hash symbol. Press and hold down to switch keylock on. * Function dependent on network operator. CLIP is transferred in the Swisscom ISDN network.

  • Page 16: Display Symbols

    Keypad lock Indicates that the keypad is locked. Recall Offers you the option of “call back on busy”. Call forwarding activated Indicates that call forwarding is activated. * Function dependent on network operator. CLIP is transferred in the Swisscom ISDN network.

  • Page 17: About The Menus

    Getting to know your telephone About the menus Menu navigation Your handset provides you with an easy-to-follow menu. As a rule, every menu offers a list of options. To select main menu, sub-menu and options, press the softkey below the corresponding display text. Press the softkey under MENU to open the main menu and use the navigation key scroll to the option you are seeking.

  • Page 18: Telephoning

    If you have activated “Autom. DTMF” in the SETTINGS TELEPHONY menu, there is no need to switch to temporary DTMF. Temporary DTMF is automati- cally deactivated when you end the call. * Function dependent on network operator. CLIP is transferred in the Swisscom ISDN network.

  • Page 19: Speed Dialling

    Telephoning Speed dialling Your telephone offers the option of dialling frequently used numbers by simply pressing a speed dial key. There are 5 keys available for this purpose. Each can be programmed twice to give a total of 10 numbers. The numbers stored under speed dial keys are available to all users.

  • Page 20: Listening By Loudspeaker

    Telephoning Listening by loudspeaker Unlike handsfree, others present in the room can listen in the call, your caller however only hears what is said through the handset (not what is said in the room). You are talking on the handset and want others in the room to listen in. Press to activate the loudspeaker.

  • Page 21: Redial

    Telephoning Redial The 15 last-dialled numbers are saved in a redial list. If a name and number are already stored in the directory, the name is shown instead of the number. Redialling a number from the list Press to open the redial list and press to scroll through the list.

  • Page 22: Sending Sms Messages From The Redial List

    Telephoning Sending SMS messages from the redial list* 1. Press the softkey under . Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION. 2. Write and send your SMS message. Keypad lock 1.

  • Page 23: Brokering (Switching Between Two Calls)

    Telephoning Brokering (switching between two calls) You have two active calls (one is hold), one of which is on hold. You can switch between the two by brokering. 1. You are conducting two calls, one of which is on hold. 2.

  • Page 24: Directory

    Directory You can store up to 100 names and numbers in the directory. Every entry contains a name and telephone number. Names can be up to 16 letters long and numbers up to 24 digits long. Directory entries Adding a new entry If the telephone is in standby mode: 1.

  • Page 25: Editing Entries

    Directory Editing entries 1. Press the softkey under DIRECTORY. Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION. 2. Edit the name and/or number and save the entry. Deleting directory entries/entire directory You can delete individual entries or the entire directory.

  • Page 26: Etv ® Online

    ® Online Online query ® Online is a service which gives you direct access to the Swisscom electronic directory ® (ETV ® = Elektronisches Teilnehmer-Verzeichnis, Swisscom Directories AG). As soon as an unknown number appears on your display, you can press to access the ETV ®...

  • Page 27: Calls List

    Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION. 2. Write and send your SMS message. * Function dependent on network operator. CLIP is transferred in the Swisscom ISDN network.

  • Page 28: Saving Numbers From The Calls List To The Directory

    1. Press . Scroll through until you reach the entry you are seeking. 2. Press the softkey under OPTION and delete the entry or the entire list. * Function dependent on network operator. CLIP is transferred in the Swisscom ISDN network.

  • Page 29: Audio

    Audio Procedure: 1. Press the softkey under MENU. Press to scroll to AUDIO ad press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Ringer You can programme different ringer melodies for each MSN. Choose from 10 standard ringer melodies.

  • Page 30: Family

    Family Procedure: 1. Press the softkey under MENU. Press to scroll to FAMILY and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Direct call (baby call) If you activate direct call on your telephone, the telephone dials a preprogrammed number when any key is pressed.

  • Page 31: Call Costs

    You can display the cost or duration of a call. The following settings must be made before you can display costs: Charge factor The factor for the Swisscom ISDN network is FR. 0.10. This factor is automatically trans- mitted for every outgoing call. Currency To display costs accurately, you may need to set the currency (Switzerland: FR.).

  • Page 32: Calender/Clock

    Calender/clock Procedure: 1. Press the softkey under MENU. Press to scroll to CALENDAR/CLOCK and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Appointments Your telephone also acts as an appointments reminder: You can set 5 different appoint- ment reminders.

  • Page 33: Network Functions (Supplementary Services)

    Network functions (supplementary services) Network functions are dependent on your network operator. Find out about availability and charges, if applicable. Procedure: 1. Press the softkey under MENU. Press to scroll to NET FUNCTIONS and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Call forwarding Call forwarding allows callers to reach you even if you are not near your own telephone.

  • Page 34: Call Anonymously (Identification Restriction)

    Network functions (supplementary services) Call anonymously (Identification restriction) When you call someone, your number is shown on the other person's phone if it sup- ports this function. You can program your MSN so that your calling line ID is suppressed (see section on “MSN settings”).

  • Page 35: Recall

    An activated callback can be deactivated (= deleted) in the relevant menu. Malicious Call Identification (MCID) This service is available from Swisscom on request. Once Swisscom has activated the ser- vice, malicious calls are registered during the call and up to 20 seconds after the receiver is replaced.

  • Page 36: Combox

    Network functions (supplementary services) Combox Swisscom offers the option of setting up a network answer machine (Combox). Check whether this network function is available, the associated charges (if applicable) and the functions provided by this service. is displayed to alert you to new messages. To access new messages quickly and...

  • Page 37: Sms

    SMS – Short Messaging Service Sending and receiving SMS messages is a network function. To send and receive SMS messages, your telephone line must have active Caller Identification Presentation (CLIP) and Connected Line Presentation (COLP)*. Check with your network operator to find out whether the SMS network function is available and about charges, if applicable.

  • Page 38: Inbox

    Inbox New SMS messages are signalled in the display by and saved in the inbox. Press the softkey under INBOX to read new SMS messages. Or BACK, to read SMS messages later. Once you have read the SMS messages, you can answer, forward, save or delete them or call the sender.

  • Page 39: Templates

    Select which service centre you want to use for sending SMS messages. SMS alert on/off If activated, a brief beep is heard every time a new SMS message is received. * Your telephone is delivered with the Swisscom access number, 081 286 61 30, preprogrammed.

  • Page 40: Settings

    Settings Language Procedure: 1. Press the softkey under MENU. Press to scroll to LANGUAGE in the SETTINGS menu and press OK to confirm. 2. Set the preferred display language. Display texts will appear in the set language. Display Procedure: 1. Press the softkey under MENU. Press to scroll to DISPLAY in the...

  • Page 41: Speed Dial Keys

    • We recommend that you change the system PIN to protect your telephone against unauthorised access. • Attention: Please take good note of your new system PIN! If you forget it, Swisscom will need to intervene and will charge you for this service.

  • Page 42: Pbx

    Settings See “PBX access”. MSN settings Assigning an MSN Your telephone can manage up to 5 Multiple Subscriber Numbers (MSN). You must have at least one MSN programmed in order to use your telephone. 1. Press the softkey under MENU. Press to scroll to SETTINGS and press OK to confirm.

  • Page 43: Pbx Access

    PBX access Compatibility You can also connect your telephone to an ISDN private branch exchange. The functionality is dependent on your PBX type. Contact your network operator for further information. Exchange Access Code EAC You may need to enter an exchange access code (e.g. 0) to allow the public exchange to assign an external line for external calls or for calling back numbers in the calls list.

  • Page 44: Functions

    PBX access Functions Entering EAC on/off If the EAC automatically is set for connected line presentation, you have to activate this function to be able to call back from the calls list directly. Make the relevant settings (on or off) in the FUNCTIONS menu.

  • Page 45: Maintenance

    Maintenance Reset You can reset the telephone to default status as follows: Procedure: 1. Press the softkey under MENU. Scroll to MAINTENANCE in the SETTINGS menu. Press OK to confirm. 2. Press RESET and press OK to confirm. The default settings are restored. Note •...

  • Page 46: Software Version And Update

    Note • If the remote download fails, a new access number may need to be set. If in doubt, contact the Swisscom Information Service (freephone 0800 800 800). • Under no cicumstances unplug the connection cable from the telephone...

  • Page 47: Emergency Operation

    Maintenance Emergency operation One of your phones can still be operated in emergency mode during power failures (emergency operation). You have to switch ON the emergency operation on the base of the telephone that is used for emergency operation. Your telephone is delivered with the emergency operation deactivated (OFF). Emergency operation on network termination unit Emergency operation switch...

  • Page 48: Important Information

    This device is designed for operation on the Swiss ISDN network. The declaration of conformity may be viewed at: www.swisscom.com under Online Shop, Telephones, Declarations of Conformity, or can be ordered from the following address: Swisscom Fixnet AG...

  • Page 49: Guarantee

    Important information Guarantee The guarantee period is 2 years from the date of purchase. In the event of repairs under guarantee, the defective product must be accompanied by a guarantee card completed and stamped by the sales outlet. The guarantee does not cover damage resulting from inappropriate use, normal wear and tear, or intervention by third parties.

  • Page 50: Help

    Important information Help For general questions on products, services etc., contact the Swisscom information desk (freephone 0800 800 800). Cleaning – when necessary Clean the telephone with a slightly damp cloth or an antistatic cloth. Never use a dry cloth. Avoid using other cleaning and abrasive agents.

  • Page 51: Write-On Label

    Write-on label...

Table of Contents