Redirecting Calls; Using Automatic Trunk Answer; Placing Calls; Placing Emergency Calls - Mitel USER GUIDE 8662 User Manual

Answering and Placing Calls

Redirecting Calls

You can redirect incoming calls to another extension or external number. You can use the menu
buttons to redirect calls to the following destinations:
•
•
•
To redirect calls:
If applicable, enter the extension number or press the OUTGOING button or enter the Outgoing
Call Access code (8 is the default code), and then enter the external number, or enter the DND
code (see

Using Automatic Trunk Answer

You can use Automatic Trunk Answer to answer incoming external calls for other internal parties
who are members of an "Answer Access" list.
Access lists. Contact your system administrator for Answer Access list extensions.
Automatic Trunk Answer answers calls in the order they are received (that is, the first call
received by any extension in the Answer Access list is the one answered).
To use Automatic Trunk Answer:
1. When an incoming external call is ringing at another Answer Access list extension, lift
2. Dial 350 or press the flashing Trunk <number> button.

Placing Calls

The following instructions describe how to place calls and related features.

Placing Emergency Calls

Dial the emergency number (911 U.S. or 999/112 Europe). The system immediately places the
emergency call as soon as you dial the number, even if you do not select an outside line.
1.
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SEND TO V-MAIL: Sends the call directly to your voice mailbox. You must have a mailbox
to use this destination.
IC CALL TO DND: Places your phone in DND Mode and blocks the call. See "Using Do-
Not-Disturb" on page 43.
SEND TO DEST: Redirects the call to the extension or phone number entered.
While a call is ringing, dial 331 or press the menu button as previously described. See
"Using Automatic Line Access" on
page 43). The call is redirected to the destination specified.
the handset or press
This feature may or may not be enabled for your system.
page 17."
1
Your system administrator creates Answer
(Speaker).
Mitel ® 8662 IP Phone User Guide – Issue 13, September 2009