Answering And Placing Calls; Answering Calls; Answering Waiting Calls; Using Automatic Call Access - Mitel USER GUIDE 8662 User Manual

Answering and Placing Calls

The following instructions describe how to answer and place internal and external calls and how
to use related features.
NOTE

Answering Calls

Your phone may be preset to automatically answer incoming internal calls in Handsfree Mode.
See "Using Handsfree Mode" on
handset or headset to answer incoming calls.
To answer a call:

Answering Waiting Calls

If you receive a call while you are on another call, you hear a "call waiting" tone, the IC or CALL
button flashes, and the display shows the Caller ID information (if available).
To answer a waiting call:

Using Automatic Call Access

Automatic Call Access connects you to incoming internal or external calls when you pick up the
handset or press
flashing IC or CALL button to answer incoming calls.
To use Automatic Call Access for incoming IC calls:
To use Automatic Call Access for incoming external (trunk) calls:
Mitel ® 8662 IP Phone User Guide – Issue 13, September 2009
By default, internal (intercom) calls are assigned to the IC button, and external
calls are assigned to the CALL buttons.
page
Lift the handset, or press
answer a call in Handsfree Mode.
If you are currently on a call, press the flashing IC or CALL button to answer a waiting
call. See ""Answering Waiting
Press the flashing IC or CALL button. This places the first call on hold and connects you
to the waiting call. You can also place the first call on hold before you answer the waiting
call. See "Placing Calls On Hold" on
(Speaker). When Automatic Call Access is turned off, you must press the
With the handset on-hook, dial 361 to turn on. AUTO IC ACCESS ON appears. Dial 361
to toggle back and turn Automatic Call Access off.
With the handset on-hook, dial 360 to turn Automatic Call Access on for incoming
external calls on. AUTO TRNK ACCESS ON appears. Dial 360 to turn Automatic Call
Access for incoming external calls off.
Answering and Placing Calls
27. After disabling Handsfree Mode, you can use your
(Speaker) to answer a call while using a headset, or to
Calls"" in the following section.
page 28.
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