Placing External Calls; Redialing A Number - Mitel USER GUIDE 8662 User Manual

Answering and Placing Calls

Placing External Calls

The following sections describe features used when placing external calls.
To place an external call:
1. Press the OUTGOING button, an unlit CALL button, or enter the Outgoing Call access
2. Dial the number.
Depending on system configuration, you may also be able to use one of the following methods
to select an outgoing line:
•
•
Contact your system administrator for more information about using Single Line Group or ARS
access codes.

Redialing a Number

You can quickly redial the last external number dialed. Although most phones are programmed
to redial the last number dialed, your system administrator can program your phone to redial the
last number saved. You cannot redial extension numbers.
To use Redial, do one of the following:
•
•
To use the Last Number Saved feature:
•
•
Page 20
code (the default code is 8).
If you cannot place an external call because all outgoing lines are busy, you
can request a callback, which prompts the system to contact you when a line
becomes available. See "Requesting a Callback (Queuing the Phone)" on
page 19.
NOTES
If you are prompted for an account code (indicated by a single beep), you
must enter an account code before you can place your call. See "Using
Account Codes" on
Enter the Select Line Group feature code. The default codes are 92001 to 92208.
Enter the Automatic Route Selection (ARS) feature code. The default code is 92000.
With or without the handset lifted, press REDIAL. The system automatically selects a line
and dials the number.
With or without the handset lifted, press OUTGOING or the Outgoing Call menu button
and then the REDIAL menu button. The number is dialed.
To save the last number dialed: While the phone is idle or while listening to intercom dial
tone, press REDIAL. LAST OUTSIDE NUMBER SAVED appears.
To redial the saved number: After selecting a line, press REDIAL. The number is redialed.
If there is no redial number available, the display shows NO NUMBER
NOTE
TO DIAL.
page 25.
Mitel ® 8662 IP Phone User Guide – Issue 13, September 2009