Mitel 8662 Manuals

Manuals and User Guides for Mitel 8662. We have 3 Mitel 8662 manuals available for free PDF download: User Manual

Mitel 8662 User Manual

Mitel 8662 User Manual (87 pages)

Brand: Mitel | Category: IP Phone | Size: 0 MB

Table of Contents

Power Requirements
7
Software and Firmware Updates
7
Software Compatibility
7
Phone Usage
8
Notice to Canadian Customers
9
Notice to European Customers
9
Table of Contents
11
Getting Started
15
Welcome
15
About Your Phone
16
Feature Descriptions
17
Handset
17
Display
17
Message Indicator Lamp
18
Menu Buttons
18
Programmable Buttons
18
Dialpad Buttons
18
Speaker
18
Feature Buttons
19
Phone Connectors
20
Phone Signals
20
Comfort and Safety Tips
20
Headset Instructions
21
Personalizing Your Phone
23
Adjusting the Viewing Angle
23
Changing Volume Levels
23
Changing the Ring Tone
23
Adjusting the Display Contrast
24
Listening to Background Music
24
Changing the Language
24
Using the Dialpad Buttons to Enter Characters
25
Using Programmable Buttons
27
Default Access Codes
28
Outside Line Access Codes
28
Extension Numbers
28
Default Feature Codes
29
Viewing Button Assignments
31
Resetting Programmable Buttons
31
Resetting the Phone to the Default Settings
32
Switching Keymaps
32
Activating Door Relay
32
Answering and Placing Calls
35
Answering Calls
35
Answering Waiting Calls
35
Using Automatic Call Access
36
Redirecting Calls
36
Using Automatic Trunk Answer
36
Placing Calls
37
Placing Emergency Calls
37
Placing Internal Calls
37
Requesting a Callback (Queuing the Phone)
37
Using Camp-On
37
Placing External Calls
37
Redialing a Number
39
Using Speed Dial
40
Using System Speed Dial
40
Using Station Speed Dial
40
Storing Station Speed-Dial Numbers
40
Dialing Station Speed-Dial Numbers
40
Deleting Station Speed-Dial Entries
41
Assigning Speed-Dial Numbers to Programmable Buttons
41
Using the Directory
42
Using Account Codes
43
Call Features
45
Using Handsfree Mode
45
Enhanced Speakerphone Mode
45
Using Ring Intercom Always
45
Using Mute
46
Placing Calls on Hold
47
Entering a Hookflash
47
Transferring Calls
48
Transferring Calls to Other Extensions
48
Transferring Calls to External Numbers
48
Using Reverse Transfer
48
Parking a Call and Picking up a Parked Call
48
Using Group Call Pick-Up
49
Viewing Your System Information
50
Viewing Caller ID Information
50
Forwarding Calls
51
Manual Call Forwarding
51
System Forwarding
51
Using Dynamic Extension Express
52
Using the Handoff - Push/Pull Feature
53
Receiving Message Waiting Indications
54
Placing Ad Hoc Conference Calls
55
Adding a Conference Party
55
Transferring a Conference
55
Dropping out of a Conference
55
Ending a Conference and Placing All Parties on Hold
56
Using Meet-Me Conferencing
57
Conference Assistant
57
Access Codes
57
Setting up a Meet-Me Conference
57
Joining a Meet-Me Conference
58
Dropping out of a Meet-Me Conference
58
Putting a Meet-Me Conference on Hold
58
Transferring a Meet-Me Conference
58
Using Record-A-Call
59
Using Group Listen
60
Using Call Logging
60
Using Secondary Extension Buttons
61
Using Hot Desking
62
Using Configuration Assistant
63
Changing Your Station Passcode
63
Accessing Configuration Assistant
64
Changing the Dynamic Extension Express Settings
64
Changing the DND Settings
65
Changing the Manual Call Forwarding Settings
65
Managing Meet-Me Conferencing Access Codes
66
Using Remote Programming
67
Changing the Dynamic Extension Express Settings
67
Changing the DND Settings
68
Changing the Manual Call Forwarding Settings
68
Changing Your Station Passcode
69
Messages
71
Leaving Messages at Other Extensions
71
Viewing and Responding to Messages
72
Canceling Messages Left at Other Extensions
72
Deleting Waiting Inter-Station Messages
72
Using Do-Not-Disturb
73
Using Reminder Messages
74
Paging Other System Users
75
Placing a Page Announcement
75
Enabling or Disabling the Page Feature
75
Hunt Groups
77
Logging in to ACD Hunt Groups
77
Logging out of ACD Hunt Groups
78
Stopping the ACD Hunt Group Wrap-Up Timer
78
Other Hunt Group Features
79
Requesting Agent Help
79
Diverting Hunt Group Calls
79
Hunt Group Supervisor Features
80
Accepting or Rejecting Agent Help Calls
80
Monitoring Calls
80
Stealing Hunt Group Calls
80
Using Barge-In
81
Troubleshooting
83
Contact Information
83
Error Messages
83
Troubleshooting Tips
84

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Mitel 8662 User Manual

Mitel 8662 User Manual (78 pages)

Mitel IP Phone User Manual

Brand: Mitel | Category: IP Phone | Size: 1 MB

Table of Contents

Commonly Used Feature Codes
3
Feature Buttons
3
Placing a Page Announcement
4
Getting Started

15
- Welcome
  15
- About Your Phone
  16
  - Feature Descriptions
    17
    
    Handset
    17
    
    Display
    17
    
    Message Indicator Lamp
    18
    
    Menu Buttons
    18
    
    Programmable Buttons
    18
    
    Dialpad Buttons
    18
    
    Speaker
    18
    
    Feature Buttons
    19
  - Phone Connectors
    20
  - Phone Signals
    20
- Comfort and Safety Tips
  20
- Headset Instructions
  21
Personalizing Your Phone

23
- Adjusting the Viewing Angle
  23
- Changing Volume Levels
  23
- Changing the Ring Tone
  23
- Adjusting the Display Contrast
  24
- Listening to Background Music
  24
- Changing the Language
  24
- Using the Dialpad Buttons to Enter Characters
  25
- Using Programmable Buttons
  27
  - Default Access Codes
    28
    
    Outside Line Access Codes
    28
    
    Extension Numbers
    28
  - Default Feature Codes
    29
- Viewing Button Assignments
  31
- Resetting Programmable Buttons
  31
- Resetting the Phone to the Default Settings
  32
- Switching Keymaps
  32
- Activating Door Relay
  32
Answering and Placing Calls

33
- Answering Calls
  33
- Answering Waiting Calls
  33
- Using Automatic Call Access
  34
  - Redirecting Calls
    34
- Using Automatic Trunk Answer
  34
- Placing Calls
  35
  - Placing Emergency Calls
    35
  - Placing Internal Calls
    35
    
    Requesting a Callback (Queuing the Phone)
    35
    
    Using Camp-On
    35
  - Placing External Calls
    36
  - Redialing a Number
    36
- Using Speed Dial
  37
  - Using System Speed Dial
    37
  - Using Station Speed Dial
    37
    
    Storing Station Speed-Dial Numbers
    37
    
    Dialing Station Speed-Dial Numbers
    37
    
    Deleting Station Speed-Dial Entries
    38
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    38
- Using the Directory
  39
- Using Account Codes
  40
Call Features

41
- Using Handsfree Mode
  41
- Enhanced Speakerphone Mode
  41
- Using Ring Intercom Always
  41
- Using Mute
  42
- Placing Calls on Hold
  42
- Entering a Hookflash
  42
- Transferring Calls
  43
- Viewing Your System Information
  44
- Viewing Caller ID Information
  44
- Forwarding Calls
  45
  - Manual Call Forwarding
    45
  - System Forwarding
    45
- Using Dynamic Extension Express
  46
- Placing Conference Calls
  48
- Using Record-A-Call
  49
- Using Group Listen
  50
- Using Call Logging
  50
- Using Secondary Extension Buttons
  51
- Using Configuration Assistant
  52
- Using Remote Programming
  55
Messages

59
Hunt Groups

65
- Logging in to ACD Hunt Groups
  65
- Logging out of ACD Hunt Groups
  66
- Stopping the ACD Hunt Group Wrap-Up Timer
  66
- Other Hunt Group Features
  66
  - Requesting Agent Help
    66
  - Diverting Hunt Group Calls
    67
- Hunt Group Supervisor Features
  67
  - Accepting or Rejecting Agent Help Calls
    67
  - Monitoring Calls
    67
  - Stealing Hunt Group Calls
    67
  - Using Barge-In
    68
Troubleshooting

69
- Contact Information
  69
- Error Messages
  69
- Troubleshooting Tips
  70
Index

73

Mitel 8662 User Manual

Mitel 8662 User Manual (74 pages)

Mitel IP Phone User Manual

Brand: Mitel | Category: IP Phone | Size: 0 MB

Table of Contents

Commonly Used Feature Codes
3
Feature Buttons
3
Answering Calls
4
Forwarding Calls
4
Placing a Page Announcement
4
Placing Conference Calls
4
Placing Emergency Calls
4
Viewing and Responding to Messages
4
Product Disposal Instructions
6
Safety Notices
6
Power Requirements
7
Software and Firmware Updates
7
Software Compatibility
7
Phone Usage
8
Notice to Canadian Customers
9
Notice to European Customers
9
Table of Contents
11
Getting Started

15
- Welcome
  
  15
- About Your Phone
  
  16
  - Feature Descriptions
    17
    
    Handset
    17
    
    Display
    17
    
    Message Indicator Lamp
    18
    
    Menu Buttons
    18
    
    Programmable Buttons
    18
    
    Dialpad Buttons
    18
    
    Speaker
    18
    
    Feature Buttons
    19
  - Phone Connectors
    20
  - Phone Signals
    20
- Comfort and Safety Tips
  
  20
- Headset Instructions
  
  21
Personalizing Your Phone

23
- Adjusting the Viewing Angle
  
  23
- Changing Volume Levels
  
  23
- Changing the Ring Tone
  
  23
- Adjusting the Display Contrast
  
  24
- Listening to Background Music
  
  24
- Changing the Language
  
  24
- Using Programmable Buttons
  
  25
  - Additional Programmable Buttons
    25
  - Default Access Codes
    26
    
    Outside Line Access Codes
    26
    
    Extension Numbers
    26
  - Default Feature Codes
    27
- Programming Programmable Buttons
  
  29
- Viewing Button Assignments
  
  30
- Resetting Programmable Buttons
  
  30
- Resetting the Phone to the Default Settings
  
  30
- Switching Keymaps
  
  30
Answering and Placing Calls

31
- Answering Calls
  
  31
- Answering Waiting Calls
  
  31
- Using Automatic Call Access
  
  31
  - Redirecting Calls
    32
- Using Automatic Trunk Answer
  
  32
- Placing Calls
  
  32
  - Placing Emergency Calls
    32
  - Placing Internal Calls
    33
    
    Requesting a Callback (Queuing the Phone)
    33
    
    Using Camp-On
    33
  - Placing External Calls
    34
  - Redialing a Number
    34
- Using Speed Dial
  
  35
  - Using System Speed Dial
    35
  - Using Station Speed Dial
    35
    
    Storing Station Speed-Dial Numbers
    35
    
    Using the Dialpad Buttons to Enter Characters
    36
    
    Dialing Station Speed-Dial Numbers
    37
    
    Deleting Speed-Dial Entries
    37
    
    Assigning Speed-Dial Entries to Programmable Buttons
    37
- Using the Directory
  
  38
- Using Account Codes
  
  39
Call Features

41
- Using Handsfree Mode
  
  41
- Enhanced Speakerphone Mode
  
  41
- Using Ring Intercom Always
  
  42
- Using Mute
  
  42
- Placing Calls on Hold
  
  42
- Entering a Hookflash
  
  42
- Transferring Calls
  
  43
- Viewing Your System Information
  
  43
- Forwarding Calls
  
  44
  - Manual Call Forwarding
    44
  - System Forwarding
    45
- Viewing Caller ID Information
  
  44
- Using Personal Call Routing
  
  46
- Placing Conference Calls
  
  48
- Using Record-A-Call
  
  49
- Using Group Listen
  
  50
- Using Call Logs
  
  50
- Using Secondary Extension Buttons
  
  51
- Remote Programming
  
  51
Messages

55
Hunt Groups

61
- UCD and ACD Hunt Groups
  
  61
- Other Hunt Group Features
  
  62
  - Requesting Agent Help
    62
  - Diverting Hunt Group Calls
    63
- Hunt Group Supervisor Features
  
  63
  - Accepting or Rejecting Agent Help Calls
    63
  - Monitoring Calls
    63
  - Using Barge-In
    63
  - Stealing Hunt Group Calls
    63
Troubleshooting

65
- Contact Information
  
  65
- Error Messages
  
  65
- Troubleshooting Tips
  
  66
Index

69

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