Reporting Safety Defects - Mitsubishi LANCER Owner's Manual

Reporting Safety Defects

If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mitsub-
ishi Motors Corporation.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy cam-
paign. However, NHTSA cannot become involved in indi-
vidual problems between you, your dealer, or Mitsubishi
Motors Corporation.
To contact NHTSA, you may call the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
NHTSA Headquarters
1200 New Jersey Avenue, SE
West Building
Washington, DC 20590
You can also obtain other information about motor vehicle
safety from http://www.safercar.gov.
For vehicles sold in U.S.A.
To contact Mitsubishi Motors North America, Inc. call 1-
N01047200417
888-648-7820 or write to:
Mitsubishi Motors North America, Inc.
Customer Relations Department
P.O. Box 6400
Cypress, CA 90630-0064
For vehicles sold in Canada
If you live in Canada, and you believe that your vehicle has
a safety defect, you should immediately notify Transport
Canada, in addition to notifying Mitsubishi Motor Sales of
Canada, Inc. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-
888-576-4878 or write to:
Mitsubishi Motor Sales of Canada, Inc.
Customer Relations Department
P.O. Box 41009
4141 Dixie Road
Mississauga, ON L4W 5C9
Customer assistance/Reporting Safety Defects
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