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Recommendation to drivers
Reporting safety defects
If you believe that your vehicle has a defect that
could cause a crash or could cause injury or death,
you should immediately inform both the National
Highway Traffic Safety Administration (NHTSA) and
the Mitsubishi Fuso Truck of America, Inc. (MFTA).
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or MFTA.
To contact NHTSA, you may either call the Vehicle
Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-
9153) or write to: Administrator, National Highway
Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, DC 20590.
You can also obtain other information about motor
vehicle safety from the Vehicle Safety Hotline.
For further information, please visit the following
NHTSA website:
http://www.safercar.gov
Obtaining service
At Mitsubishi Fuso Truck of America, Inc. (MFTA),
we are proud of the quality and workmanship that is
built into every MFTA Truck. We are equally proud
of our corporate commitment to promote the highest
possible degree of customer satisfaction with our
products and services.
Today's trucks are extremely complex and are com-
prised of an enormous number of individual parts.
Occasionally, a failure of one of these parts may
occur. Should you experience such a failure, we are
confident that you will find an Authorized Dealer
prepared to provide you with high quality service.
Every Authorized Dealer has trained personnel,
plus the tools and equipment necessary to provide
for your various service needs. In the event that a
problem arises, we ask you to follow the procedure
outlined as follows, and in the sequence listed:
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