Worth Data TriCoder t53 User Manual page 197

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Resolving incomplete, aborted or incorrect HID
driver installation
This driver is provided with Windows. Most recent versions of Windows
include necessary files in the installed Windows folder so driver installation
is easy if not automatic. It is possible for the user to cancel the HID driver
installation before it is completed and this results in a problem.
Restarting Windows and re-attaching the TriCoder does NOT initiate a re-
installation. The TriCoder may hang with the message:
when attempting to re-attach, or it may appear to attach correctly but not
operate in keyboard mode.
In either case, the user must physically attach the TriCoder, turn it on and
press a key on the TriCoder to get past the startup prompt. If the TriCoder
was initially configured as "High Speed USB" then set it for "Non-Portable
mode" to force HID keyboard enumeration. The user must then go into the
device management utility in Windows. Location and operation of the
device management utility is different depending on the version of
Windows:
Windows XP:
1.
Go to the Start menu.
2.
Select Control Panel.
3. Switch to "Classic View" if in "Category View"
4.
Select "System".
5.
Select "Hardware" tab.
6.
Select "Device Manager"
7.
Double Click on the" Human Interface Devices"
8.
Locate the USB Human Interface Device with a "!" in the icon.
9. Click on Update Driver
10. Follow instructions. If XP fails to find the driver on the computer's
hard disk, you may have to insert and point to the original
Windows XP CD to complete the installation.
11. Click "Finish"
Win98/ME:
1.
Go to the "Start" menu.
2.
Go to "Settings".
3.
Select "Control Panel".
4.
Go to "System".
5.
Click on the "Device Manager" tab.
6. Double Click on the "USB Human Interface Devices" (it may be
titled TriCoder HID Keyboard instead).
7.
Now click on the "Reinstall Driver" button.
8.
Follow directions. If the installer cannot find the right driver file on
your hard disk, you may have to insert the original Windows 98
USB enumeration
Please Wait...
G-4

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