Dexcom G5 mobile User Manual page 326

Status Tab
When a device or connection is not working, Dexcom Share will not work. The Sharer will not
be able to send their sensor glucose readings and data to their Follower.
Troubleshooting Status Issues
Dexcom Share's status bar is a useful tool. It can help identify if there is a problem and
Dexcom Share is not working. The following table provides troubleshooting tips for the Share
status bar.
Follower List - Add
Followers and lists
status of Followers.
NOTE: Whether or not Dexcom Share is working and the Followers are receiving glucose
Alarm/Alerts, you must always refer to your Dexcom G5 Mobile display device for your sensor
glucose readings and alerts.
All treatment decisions must be based on your BG value from your BG meter.
Dexcom G5 Mobile System User Guide
Sharing Is Caring
(Continued from previous page)
What it is
The Share icon is light gray when Dexcom Share has not been
activated.
The sharer should tap the light gray icon to get started using
Dexcom Share.
Figure 10. Dexcom Share Screen
On/Off Switch -
Turns sharing on
or off
Sharing Status
Bar - Status of
sharing your
sensor glucose
readings with your
Followers
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