Dexcom G5 mobile User Manual page 153

Display Devices and Transmitter not Communicating
Smart Device:
Lock Screen
Smart Device:
In App
Receiver
If error messages don't go away after you followed necessary steps, and you aren't getting
sensor glucose readings, contact Technical Support (see Section 16.1).
Now You Can:
• Recognize home screen icons
• Locate sensor glucose reading
• Explain glucose target range
• Recognize the importance of gray, yellow, and red colors
• Identify low/high alert glucose setting lines
• Describe when you receive a High or Low sensor glucose reading
• Change Trend Graph Hours view
• Cite differences between rate of change arrows
• Recognize error messages
What's Next?
By now you have a pretty good understanding how your trends look on the different display
devices, but did you know what you do can affect your trends and patterns? It's important
to track actions or well-being, to better understand what you do or how you feel can change
your trends.
In the next chapter, you will learn how to enter Events in the Dexcom G5 Mobile System.
Dexcom G5 Mobile System User Guide
Home Screen, Rate of Change Arrows, and Errors
(Continued from previous page)
Wait 10 minutes.
Move display device and transmitter within
20 feet of each other without obstruction
(walls or water).
Wait up to 30 minutes.
In app (if not resolved):
1. Tap Settings .
2. Tap Bluetooth .
3. Turn Bluetooth Off and On.
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