Dexcom G5 mobile User Manual page 295

Device What you see
Receiver
Receiver
Smart
Device:
In App
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued from previous page)
Problem
Corrupted
database
System
Recovery
No Bluetooth
What you do
See Chapter 16.
Write down error code.
Contact Dexcom Technical
Support (see Section 16.1).
Check BG value using BG
meter.
Prompt: Vibrates one time
for four seconds and four
beeps.
See Chapter 16.
Do nothing.
Receiver is able to continue
to work and recover from an
error.
App: Tap OK to clear Alert.
Receiver: Press Select to
clear Alert.
See Chapter 5.
Go to smart device's
Settings .
Make sure Bluetooth is On.
If problem persists,
please contact device's
manufacturer.
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