Dexcom G5 mobile User Manual page 151

System Found Temporary Sensor Issue
Smart Device:
Lock Screen
Smart Device:
In App
Receiver
Transmitter and Sensor not Communicating
Smart Device:
Lock Screen
Smart Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Home Screen, Rate of Change Arrows, and Errors
(Continued from previous page)
N/A
Don't calibrate.
System may correct problem on its own
and display sensor glucose readings again.
If prompt stays for three hours:
Contact Technical Support (see Section
16.1).
N/A
Wait three hours while the transmitter tries
to fix the error.
Do not enter calibrations during this time.
Make sure your transmitter is properly
inserted into the sensor pod.
If not corrected:
(Continued on next page)
• Contact Technical Support (Section
16.1)
• Remove sensor
• Insert new sensor
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