Dexcom G5 mobile User Manual page 297

Device What you see
Smart
Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued from previous page)
Problem
System didn't
accept recent
calibration
What you do
See Chapter 7.
Wait 15 minutes.
Enter 1 BG meter value.
Wait 15 more minutes.
If error screen still appears
enter 1 more BG meter
value.
Wait 15 minutes.
If no sensor glucose readings
appear on the display, the
sensor needs to be replaced.
Call Technical Support (see
Section 16.1) to report error.
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