Dexcom G5 mobile User Manual page 119

Ending Your Sensor Session Early
For personal reasons, you may want to force quit a sensor session early (e.g., you're getting
an MRI and need to remove sensor pod).
Or, occasionally, the app or receiver may detect something is wrong with your sensor and let
you know it's stopping the current session.
This may be caused by a number of reasons:
1. Unresolved calibration issues.
2. Error symbol does not go away.
3. Wait symbol does not go away.
4. Sensor is coming out of the body (for example, the adhesive is peeling off).
You'll receive error prompts leading to a new sensor session. If you see error prompts,
always contact Technical Support before stopping a sensor session early.
Technical Support, 24/7, at:
Toll free: 1.877.339.2664
Toll call: 1.858.200.0200
When your display device has system errors, you may not receive any sensor glucose
readings and you should not calibrate.
Dexcom G5 Mobile System User Guide
Ending Your Sensor Session and Transmitter Session 117