Safety Statements - Dexcom G5 mobile User Manual

11.2 Safety Statements

The Alarm and Alerts were designed to keep you safe, helping you avoid severe lows and
highs or from missing your readings. The following safety statements help ensure you get
your Alerts and Alarm.
WARNING
Do: Verify your smart device settings let you get Alarm and Alerts.
To receive Alarm/Alerts you must:
1. Make sure Dexcom G5 Mobile App Notifications are turned on in Settings menu
2. Verify app hasn't been shut down.
3. Adjust volume so you can hear sounds.
4. Turn Bluetooth on.
5. Turn off Do Not Disturb .
6. Keep Dexcom G5 Mobile App running in the background.
7. Restart app after device is restarted.
Why: Your apps settings do not override phone settings.
Consequences: Missing severe low or high Alarm or Alerts.
WARNING
Don't: Never assume the Dexcom G5 Mobile CGM System's Alarm/Alert vibrations are
different from other vibrating apps.
Do: Look at your smart device and check if vibration is a Dexcom G5 Mobile CGM System
Alarm or Alert.
Why: Medical device apps don't have special priority over your smart device's features.
You can't determine if the vibration is coming from your Dexcom G5 Mobile App or
another app.
Consequences: Missing severe low or high Alarm or Alerts.
WARNING
Do: Unplug headphones from your smart device when not in use.
Why: If headphones are plugged in while not being used, you won't hear an Alarm or Alert.
Consequences: Missing severe low or high Alarm or Alerts.
Dexcom G5 Mobile System User Guide
Sensor Glucose Alarm and Alerts 174