App: Alarm/Alert Recommended Settings - Dexcom G5 mobile User Manual

Signal Loss Alert
Device
Smart Device:
Lock Screen
Smart Device:
In App
Receiver

11.5 App: Alarm/Alert Recommended Settings

The receiver is a stand-alone medical device and used solely to monitor your glucose trends.
The app cannot override the smart devices general settings.
The app can't override your smart device settings:
• When your smart device is on Silent, you'll still receive Alarms and Alerts visual prompts
and messages, but not vibrations if you haven't adjusted your smart device settings
• Some smart devices don't have a Vibration feature, so you won't get any
vibration notifications
• When your ringer's volume is low, you may not hear an Alarm or Alert
• When your smart device is in Do Not Disturb mode, you won't receive any Alarm/Alerts.
The Dexcom G5 Mobile App can't override the Do Not Disturb setting
• If you don't enable your Dexcom G5 Mobile push Notifications settings during set up, you
won't get any Alarm/Alerts
• Check in Settings under Notifications on how your Alarm/Alerts are prioritized
For information on smart device settings, see your smart device's instructions.
Dexcom G5 Mobile System User Guide
Sensor Glucose Alarm and Alerts
What you see What it means
Your receiver and transmitter are not
communicating.
You will not receive Alarm/Alerts.
Check BG meter to check your glucose and
make any treatment decisions.
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