Bluetooth Off
Smart Device:
Lock Screen
Smart Device:
In App
Receiver
Not Getting Sensor Glucose Reading
Smart Device:
Lock Screen
Smart Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Home Screen, Rate of Change Arrows, and Errors
(Continued from previous page)
N/A; Bluetooth is always
on.
N/A
N/A
(Continued on next page)
Smart device:
1. Exit app.
2. Tap Settings .
3. Tap Bluetooth .
4. Turn Bluetooth on.
Check—Are you:
• Within 20 feet of your display device?
• In your two hour warmup period?
• Outside of your calibration schedule?
• In a sensor session?
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