Machine Alarm - Inspur TS860 User Manual

4.2.5 System blue screen, halt or restart.
For blue screen, restart or halt of the machine in the utilization of the windows system, you
may resort to the following measures:
1. If other external non-Inspur components or some application program software are
installed before the fault, it is suggested removing it and going on to test your server.
2. Use the latest antivirus software for antivirus test.
3.It is suggested that you record the displayed information code for blue screen, such as: stop
c000000218.....; stop: 0x0000007b. This kind of information reveals problems in the system. It is
suggested that you reinstall it. Please refer to this manual or call 8008600011/4008600011 for
help.
4. If all above operations fail to solve the problem, it is suggested that you backup the file
winnt/minidump in disk C, and call the service center for support from professional technical
engineers who may ask you to provide minidump file for further analysis on the cause for blue
screen and halt. If there is no minidump folder in disk c, please refer to the following steps:
right-click on My Computer, select <Property>→<advanced>→<startup and recovery>, then
select <settings>, change <write debugging information> in the next page to "small RAM dump"
and restart the machine. The system will produce minidump file automatically in the next blue
screen.

4.2.6 Machine alarm

If there's machine alarm in startup or utilization process, please refer to the following
measures:
1. If this happens after you plugged in some external board card, you may need to pull off
this device and to do another power-on test. If the alarm goes off, it shows that your external board
is incompatible with the machine. It is suggested not using it any more; If the alarm is still on,
please go on referring to the following steps.
2. If Info light on the control board of the machine is on red alert, then the system hardware
fails.
3. Locate the alarm sound:
●when the alarm sound is from the front of the chassis, usually we notice abnormal changes of
the fault indicating light. There is the possibility of abnormal fans or hard disk module;
●If the alarm sound is from the rear of the chassis, please check whether a redundant power
supply is configured or not and whether there is an abnormal status light of the power supply