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This User Manual is not to be copied by any group or person in any manner without the consent of Inspur. Inspur reserves the right of revising this manual momentarily. The information in this manual is subject to change without notice. Please contact Inspur, if you have any questions or advice about this manual. Inspur December, 2015 is the registered trademark of Inspur.
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Copyright Introduction Document Version: V1.0 Release Date: 5 December. 2015 Document Introduction: 1st formal issuance Abstract The manual introduces issues closely related to maintenance such as specifications, hardware operation, software configuration, service terms, fault diagnosis etc. of the server. Readers of this guide will be deemed to have abundant knowledge about the server product and have received adequate technical training, and will not cause any personal injury or product damage during operation and maintenance.
Please do not demount the cover of the host to remove or replace any component in the system by yourself, unless otherwise informed by Inspur; only service technicians trained by Inspur have the right to demount the cover of the host, remove and replace the internal components.
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The following considerations can help avoid the occurrence of problems that may damage the components or cause data loss, etc. In case of the following cases, please unplug the power line plug from the power socket and contact customer service department of Inspur: 2...
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Close the host cover, reconnect the system to the power socket, and then power on. In case of operation failure or abnormal situation, please contact Inspur and get technical support.
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When dismounting the internal components with the approval of Inspur, please pay attention to the following matters: Switch off the system power supply and disconnect the cables, including all connections of the system.
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Safety Instructions the rack balanced. When pressing down the release latch of the sliding rail of components and sliding in or out, please be careful, as the sliding rail may hurt your figures. Do not overload the AC power supply branch circuits in the rack. The total load of the rack shall not exceed 80% of the ratings of branch circuits.
USB3.0 port 2.3 Usage of NX5460M4 Blade Server NX5460M4 blade server must be used together with Inspur I9000 server; it can be used only after being installed in I9000 server system. About how to install NX5460M4 into I9000 server, please refer to the relevant section in I9000 server user manual or the installation diagram on the host chassis of I9000 blade server, it will not be repeated here.
2.4 CLR_CMOS Jumper Introduction The jumper position is shown in the following figure: Jumper No. Name Jumper Functions Short-circuit pin1-2, to restore normal status; short- CLR_CMOS CMOS clear jumper circuit pin2-3, to clear CMOS. Note: It is required to shut down the system, as well as disconnect power supply during CMOS clearing, and hold for 5 seconds after short-circuiting Pin2-3;...
3.1 System BIOS Setup Methods Power on the server, system starts to boot, when Inspur logo appears on the screen, press [ESC] button; when “Entering Setup...” appears in the lower right corner, it will enter system BIOS configuration later, and you could select options in BIOS main menu using arrow buttons to enter sub-menu.
Function <Esc> Exit or return from sub-menu to main menu. <←> or <→> Select a menu. <↑> or <↓> Move the cursor up or down. <Home> or <End> Move the cursor to the top or bottom of the screen <+> or <-> Select the previous or next value or setting of the current one.
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BIOS Setup 3.2.2 Advanced Menu Advanced interface includes BIOS system parameters and the related function control, such as serial port, PCI subsystem, CSM, NVMe, USB, onboard NIC, etc; as shown below. Parameter description of Advanced interface: Parameters Function description Super IO Configuration AST2400 I/O chip parameter configuration Serial Port Console Redirection Serial port console redirection settings...
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Parameter description of AST2400 Super IO Configuration interface: Parameters Function description Super IO Chip Display the super I/O chip used by the motherboard currently Serial Port1 Configuration Serial port1 configuration Serial Port1 Configuration Serial Port1 Configuration interface is used to set the options related with I/O chip, as shown below: Parameter description of Serial Port1 Configuration interface: Parameters...
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BIOS Setup 3.2.2.2 Serial Port Console Redirection Serial Port Console Redirection interface is used to set the options related with serial port console redirection, as shown below: Parameter description of Serial Port Console Redirection interface: Parameters Function description Console Redirection On-off setting of console redirection Console Redirection Settings Parameter settings of console redirection...
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Parameter description of Console Redirection Settings interface: Parameters Function description Terminal Type Terminal type setting Bits per second Bits per second setting Data Bits Data bits setting Parity Parity setting Stop Bits Stop bits setting Flow Control Flow control setting VT-UTF8 Combo Key Support VT-UTF88 combo key support setting Recorder Mode...
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BIOS Setup 3.2.2.3 PCI Subsystem Settings PCI Subsystem Settings interface is used to set the options related with PCI subsystem, as shown below: Parameter description of PCI Subsystem Settings interface: Parameters Function description Above 4G memory access control switch, enable or disable Above 4G Decoding above 4G decoding function SR-IOV Support...
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Parameter description of PCI Express Settings interface: Parameters Function description Maximum Payload Maximum Payload setting of PCIe devices PCI Express GEN 2 Settings PCI Express GEN 2 Settings interface is used to set the options related with PCIe subsystem, as shown below: Parameter description of PCI Express GEN 2Settings interface: Parameters Function description...
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BIOS Setup Parameter description of Network Stack interface: Parameters Function description Network Stack On-off setting of network stack function 3.2.2.5 CSM Configuration CSM Configuration interface is used to set the options related with compatibility support module, as shown below: 17...
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Parameter description of CSM Configuration interface: Parameters Function description CSM Support Support compatible mode Boot option filter setting, control the boot policy of Legacy and Boot option filter UEFI Option Rom; the option parameters have UEFI and Legacy/ UEFI only/Legacy only. Option ROM execution Option ROM execution mode Set NIC option ROM execution mode, option parameters: Legacy/...
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BIOS Setup 3.2.2.7 USB Configuration USB Configuration interface is used to set the options related with USB. Parameter description of USB interface: Parameters Function description USB Devices Current USB device information Legacy USB Support On-off setting of legacy USB support Enable or disable the XHCI hand-off function.
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Parameter description of Intel RC interface: Parameters Function description Processor Configuration Processor configuration Advanced Power Management Configuration Advanced power management configuration Common Configuration Common configuration QPI Configuration QPI configuration Memory Configuration Memory configuration IIO Configuration IIO configuration PCH Configuration PCH configuration Miscellaneous Configuration Miscellaneous configuration Server ME Configuration...
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BIOS Setup Parameter description of Processor Configuration interface: Parameters Function description Processor information submenu, display processor’s detailed Processor Information information Processor Socket Processor socket number Processor ID Processor ID Processor Frequency Processor frequency Processor Max Ratio Processor max ratio Processor Min Ratio Processor min ratio Microcode version number, display CPU microcode version Microcode Revision...
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On-off setting of adjacent cache prefetch If this function is enabled, when computer reading data, it will Adjacent Cache Prefetch intelligently consider the adjacent data is needed as well, and it will prefetch these data during processing, to speed up the reading process.
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BIOS Setup Parameter description of Advanced Power Management Configuration interface: Parameters Function description Power management policy setting, option parameters: Energy Power Technology Efficient/Disabled/Custom CPU P State Control CPU P state control submenu CPU C State Control CPU C state control submenu CPU T State Control CPU T state control submenu CPU Advanced PM Tuning...
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Parameter description of CPU C State Control interface: Parameters Function description Package C State limit C state limit setting CPU C3 report On-off setting of CPU C3 report CPU C6 report On-off setting of CPU C6 report Enhanced Halt State (C1E) On-off setting of C1E CPU T State Control CPU T State Control interface is used to set the options related with CPU T state;...
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BIOS Setup CPU Advanced PM Tuning CPU Advanced PM Tuning interface is used to set the options related with CPU performance and energy saving tuning. Parameter description of CPU Advanced PM Tuning interface Parameters Function description Energy Perf BIAS CPU performance and energy saving tuning submenu Energy Perf BIAS Energy Perf BIAS interface is used to set the options related with CPU performance and energy saving tuning.
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Parameter description of Energy Perf BIAS interface: Parameters Function description Energy Performance Tuning Energy performance tuning setting, option parameters: BIOS/OS. Energy performance BIAS setting, option parameters: Energy Performance BIAS Performance/Balanced Performance/Balanced Power/Power Power/Performance Switch On-off setting of auto switch between Power/Performance mode Optimize the workload characteristic, Balanced option is Workload Configuration suggested.
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BIOS Setup Parameter description of QPI Configuration interface: Parameters Function description QPI General Configuration QPI parameter setting submenu QPI General Configuration QPI General Configuration interface is used to set the options related with QPI. Parameter description of QPI General Configuration interface: Parameters Function description QPI Status...
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3.2.3.5 Memory Configuration Memory Configuration interface is used to set the options related with memory. Parameter description of Memory Configuration interface: Parameters Function description Memory Frequency Memory frequency setting ECC Support ECC support setting Memory Topology Memory topology submenu Memory RAS Configuration Memory RAS configuration submenu Memory Topology Memory Topology interface mainly displays the detailed mainboard information.
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BIOS Setup Parameter description of Memory Topology interface: Parameters Function description Socket0.Ch0.Dimm0: 2133MHz Memory location information, frequency, manufacturer, Samsung SRx4 8GB RDIMM Rank amount, capacity, etc. Memory RAS Configuration Memory RAS Configuration interface is used to set the options related with memory RAS features.
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Patrol Scrub On-off setting of patrol scrub Patrol Scrub Interval Patrol scrub interval setting, unit is hour, in range of 0~24. Demand Scrub Demand scrub setting On-off setting of device tagging If this option is enabled, when the correctable errors exceeds the Device Tagging threshold, ECC chips will replace the disabled data chips, which will lead to the memory loses ECC 1bit correcting function, and can only...
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BIOS Setup Parameter description of PCH Configuration interface: Parameters Function description PCH Devices PCH devices configuration submenu PCH SATA Configuration PCH SATA configuration submenu USB Configuration USB configuration submenu PCH Devices PCH Devices interface is used to set the options related with PCH devices. Parameter description of PCH Devices interface: Parameters Function description...
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PCH SATA Configuration PCH SATA Configuration interface is used to configure the onboard SATA ports. Parameter description of PCH SATA Configuration interface: Parameters Function description SATA Controller On-off setting of SATA controller Configure SATA as Set SATA mode, option parameters: AHCI/RAID SATA Port 0/1/2/3 Information of hard drives connected to SATA port 0/1/2/3 3.2.3.8 USB Configuration...
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BIOS Setup Parameter description of USB Configuration interface: Parameters Function description xHCI Mode On-off setting of XHCI controller, support USB3.0 if enabled Front USB Port #1 (Right) On-off setting of USB port on the right of the front panel Front USB Port #2 (Left) On-off setting of USB port on the left of the front panel 3.2.3.9 Miscellaneous Configuration Miscellaneous Configuration interface is used to set other options.
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Parameter description of Server ME Configuration interface: Parameters Function description Operational Firmware Version ME Operational firmware version Recovery Firmware Version ME recovery firmware version ME Firmware Features ME firmware features ME Firmware Status #1 ME FW status #1 ME Firmware Status #2 ME FW status#2 Current State Current state...
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BIOS Setup Parameter description of Whea Settings interface: Parameters Function description WHEA Support WHEA on-off setting 3.2.4 Sever Mgmt Server Mgmt interface is used to set the options related with server management, including watchdog, BMC network setting, BMC user setting, system health information, etc.
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Parameter description of Server Mgmt interface: Parameters Function description BMC Firmware Version BMC firmware version of the current mainboard BMC Support On-off setting of BMC support Wait For BMC On-off setting of wait for BMC before BIOS startup FRB-2 Timer On-off setting of FRB-2 timer FRB-2 Timer Timeout FRB-2 timer timeout setting...
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BIOS Setup Set BMC static network parameter 1) Set the option of Configuration Address source to 【 Static 】 , and the BMC network will be set to static at once, as shown in the following figure: 2) Select the option of Station IP address, press Enter, manually input the Static IP in the pop-up window, and press Enter to confirm;...
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Set BMC dynamic network parameter Set the option of Configuration Address source to 【 DynamiBmcDhcp 】 and save it; after reset, users can see the BMC IP address. 3.2.5 Security Security interface is used to set administrator and user’s password. Parameter description of Security interface: Parameters Function description...
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BIOS Setup 3.2.6 Boot Boot interface is used to set boot options, including boot mode, boot priority and boot process. Parameter description of Boot interface: Parameters Function description Time setting of waiting for activation code before entering Setup Prompt Timeout BIOS Setup Bootup NumLock State NumLock state setting during bootup...
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Take Boot option #1 as an example, set the first boot device: move the cursor to Boot option #1, press enter, the options will pop up: UEFI:Built-in EFI Shell, IBA GE slot 0400 v1553, SATA0 P2: ST9250610NS, etc., select one through the up & down key, such as, IBA GE slot 0400 v1553, press Enter, and the selected network is the first boot option.
BIOS Setup Parameter description of Save & Exit interface: Parameters Function description Save Changes and Exit Save changes and exit Discard Changes and Exit Discard changes and exit Save Changes and Reset Save changes and reset Discard Changes and Reset Discard changes and reset Save Changes Save changes...
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Note: After updating the BIOS, users need to power off the system first, and then power it on to start it. After disconnecting the power, please make sure there is no residual electricity on the mainboard, and then power on the server. Users can check it through testing whether UID indicator can be lit up;...
RAID System 4 RAID System This chapter mainly introduces the configuration and usage of SAS RAID and onboard SATA RAID. To use RAID, it needs to enter BIOS, and set IntelRCSetup→PCH Configuration→PCH SATA Configuration→Configure SATA as to 【 RAID 】 , save it and exit BIOS.
4.2 Control Keys Function ↑↓ Used to move the cursor among different menus or change the option value Enter Select the menu Exit the menu or return to the previous menu 4.3 SAS RAID Settings Enter SAS RAID configuration interface, the menu list will be displayed, as shown in the following figure.
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RAID System Select 【 Manage Arrays 】 and press Enter, the created RAID will be displayed. Press Enter again; the detailed information of RAID will be displayed, as shown below: Press Esc, return to the previous interface; press Delete, it will prompt whether to delete RAID, select Yes or No.
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The RAID setting interface is as shown below; after selection, press Enter to set the next item. After all settings finished, move the cursor to 【 Done 】 option and press Enter to finish the RAID creation. Array Type: Select RAID array type, including two options of RAID0 (Stripe) and RAID1 (Mirror), please select according to the actual needs.
RAID System volume, please input N and exit the volume creation. Here, we input Y to create the RAID volume. 4.3.2 Disk Utilities Select 【 Disk Utilities 】 , the related information of hard disks will be displayed. 4.4 SATA RAID Settings Enter SATA RAID configuration interface, it will display the menu list, the information (disk ID, disk type, disk size and whether it’s a RAID member or not) of hard disks connected to SATA controller, and the information (volume ID, name, RAID level, size,...
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● Reset Disks to Non-RAID: reset the hard disks in RAID volume and revert to non-RAID status. ● Exit: exit SATA HostRAID configuration interface. 4.4.1 Create RAID Volume Menu After entering SATA RAID configuration interface, select this menu through up & down keys, and then press Enter to enter create RAID volume menu, or directly input the number in front of the menu to enter it.
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RAID System keys, and then press Enter to enter delete RAID volume menu, or directly input the number in front of the menu to enter it. System prompts “Deleting a volume will reset the disks to non-RAID. Warning : ALL DISKS DATA WILL BE DELETED.”.
5 Hardware Maintenance 5.1 Tool Preparation ● Necessary tools are shown in the following table. Tool List Illustration Name Description Phillips Used to fix screws. Screwdriver Used to contact or operate Anti-static Wrist devices and apparatus, to prevent Strap electrostatic discharge. Used to plug in the single board, hand-held single board or other Anti-static...
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Hardware Maintenance Step 1: Lift the two socket clips to open the load plate. Step 2: Insert the CPU into the CPU socket, and remove the CPU socket cover. Step 3: Lower the CPU load plate, and then secure it with the two socket clips. Step 4: Fix the CPU heatsink on top of CPU, and tighten the screws on the heatsink.
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Only memory of the same type could be used in the same machine. Detailed memory installation and combination principles are as follows: The white slot shall take the priority, while CPU1 memory shall be symmetrically installed with CPU0 memory. For single CPU, memory shall follow the screen printed sequence: ChannelA_ DIMM0, ChannelB_DIMM0, ChannelC_DIMM0, ChannelD_DIMM0, ChannelA_ DIMM1…...
Common Faults, Diagnosis and Troubleshooting 6 Common Faults, Diagnosis and Troubleshooting This chapter introduces the common server faults as well as corresponding diagnosis and troubleshooting suggestions. 6.1 Common Faults No power after startup After the machine is connected with power cable, no power is provided for the machine while pressing the On/Off button;...
If there’s a machine and a power module of the same type, you could change the power module to test whether there’s a power module fault; d 、 If above operations could not solve the problem, please contact Inspur customer service. Power module indicator off or red indicator on Description: The machine is under normal operation, but a certain power module indicator is off or the red light is on.
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、 Test on another display; c 、 If above operations could not solve the problem, please contact Inspur customer service. Front panel status indicator alarms Description: The server is under normal operation, but system status indicator on front control panel flashes or the red indicator is on.
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If the USB device is normal when connecting to other hosts, the server may be abnormal, please call Inspur technical hotline for support; if the USB device turns out to be abnormal when connecting to other hosts, please replace the USB device.
7.1 How to Obtain Warranty Service If there are any issues that are difficult to solve or can not be settled by yourself during routine maintenance or troubleshooting, please ask for technical support from Inspur. 7.1.1 Preparations before Contacting Inspur For better solutions, it is suggested to make the following preparations before asking for technical support from Inspur.
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Wechat public account: Inspur expert service Webchat number: lc4008600011 2D code: 7.2.2 Enterprise Business QQ QQ number: 4008600011 7.2.3 Service Email Email address: lckf@inspur.com In order to handle customer problems in a more efficient way, please send an email to us according to the following mail format.
Certifications & Standards 8 Certifications & Standards This chapter introduces the certifications achieved by this product and standards it complies with. ● USA FCC declaration Introduce FCC standards abided by the product ● CE declaration of EU Introduce CE standards abided by the product ●...
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than 80%, and the resource recycling and regeneration rate is no less than 70%. At the end of PLC (product life cycle), please do not mix with other wastes, you could consult the local retailer or local government sector for recycling methods and place, and also could contact our customer service for recovery processing.