Additional Notes - Inspur TS860 User Manual

module or a module without power cable (when power alarm goes on, the shield switch can be
pressed to stop it);
●If the alarm sound is in the chassis, the alarm may be from the motherboard, RAID card or
hard disk back plate. If it is also accompanied by no display on the monitor or power on faults,
there is high possibility of something wrong on motherboard. You can try to pull or plug RAM or
clear CMOS; if the starting self-check is normal and the alarm starts when the RAID card is under
test, and there is abnormal array information displayed, then it is likely that the RAID card has set
off the alarm. There may be array abnormality; when the hard disk back plate alarms, there is
always abnormal status light of the hard disk on the front panel, which can be used to our
advantage.
4. After having collected the basic information, please feed back the detailed alarm
information to Inspur technical support personnel in a timely manner. We will make further
analysis and judgment and help you solve the problem as soon as possible.

4.3 Additional Notes

1 In order to guarantee the reliability of the system, it is suggested that you use the
component of the relevant model tested and authenticated by us when expanding and equipping
components.
2. Please guarantee the fine electricity utilization environment of the server, normal state of
voltage input and earth-connecting condition as well as temperature and humidity and so on within
the normal range.
3. For special needs, when transferring the server, pay attention to avoiding the vibration and
carry out in power-off condition.
4. For more notices of our products, please refer to the FAQ for server in the official website
of Inspur: http://www.inspur.com/support/Channel_Home/support_sv.asp 4.4
If you have questions or encounter insoluble problem in the process of using Inspur server,
please take the following measures:
1. If you have problems about product configuration and detailed specification, please contact
your supplier.
2．If system problem occurs during the use of the machine, please contact Inspur server
customer service center. Please record serial number on the main box, our technical support staff
will provide you with the solution or on-site service after receiving your service request.
3. Inspur server customer service center contact information:
Technical support telphone: 86-531-88546554
Free hotlines: 800-8600011