Inspur TS860 User Manual page 37

2. Make sure to power on the monitor.
3. Adjust the contrast and brightness of the monitor to confirm whether it can display or not.
4. Shut down the system and disconnect the power cable to check whether there is curve in the
pin for connecting end of the monitor signal cable and the host.
5. Find another monitor for test if possible.
6. If the machine is installed with components other than Inspur ones, please remove them
first.
7. With the permission of Inspur technical support personnel, you may pull and plug RAM and
clear CMOS for test.
4.2.3 Installation system can't find hard disk
1. When installing the system directly booting from the system CD, if it prompts that no hard
disk can be found, please check the normality of the disk state and power on self-check hard disk
state.
2. If the power-on self check can detect the hard disk but the hard disk can't be detected when
the system is installed, it may be caused by the following conditions:
●Because the navigation serial number would be different when storage configuration is
changed, you should obtain a new navigation serial number from Inspur technical support before
you change your storage configuration.
●If you are using the system CD to boot and install the operating system, the hard disk drive is
generally added through USB flash disk. Please check whether the USB flash disk drive is correct
or not (the drive for external RAID card should be made directly from the attached RAID card
driver CD) and whether there is fault in the USB flash disk.
4.2.4 Keyboard and mouse do not work.
1. Check whether the cable joint of the mouse and keyboard is plugged and connected
correctly. Make sure the joint pin has no curve.
2. Check whether the mouse setting in the control panel of the operating system is correct or
not.
3. It is suggested that you use the keyboard and mouse tested for compatibility by Inspur
group or replace with other keyboard and mouse for testing.