Avaya one-X Deskphone SIP 9620L Manuals

Manuals and User Guides for Avaya one-X Deskphone SIP 9620L. We have 10 Avaya one-X Deskphone SIP 9620L manuals available for free PDF download: User Manual, Installation Manual, Installation And Maintenance Manual, Quick Reference Manual

Avaya one-X Deskphone SIP 9620L User Manual (170 pages)

960 Series IP Ofice 9.0

Brand: Avaya | Category: IP Phone | Size: 2.14 MB

Table of Contents
5
1 Introduction

9
- Important Safety Information
  11
- 9608 Telephone
  12
- 9611 Telephone
  13
- 9620 Telephone
  14
- 9621 Telephone
  15
- 9630 Telephone
  16
- 9640 Telephone
  17
- 9641 Telephone
  18
- 9650 Telephone
  19
- Button Modules
  20
- Phone Keys
  21
- Status Letters
  22
- Touch Screen Operation
  22
- The Phone Stand
  22
2 Making Calls

25
- En-Bloc Dialing
  26
- Call Soft Key Options
  27
- Calling from the Contacts List
  28
- Calling from the Call Log/History
  28
- Redialling a Previous Number
  29
- Making a
  29
- Withholding Your Number
  29
- Adjusting the Call Volume
  30
- Muting a Call
  30
- Ending Calls
  30
3 Answering Calls

31
- 3. Answering Calls
  32
- Diverting a Call to Voicemail
  33
- Ignoring an Incoming Call
  33
- Answering a
  33
- Using Call Pickup
  34
4 Redialling

35
- Open Call Log Mode
  36
- Last Dialed Mode
  36
- Selecting Your Redial Mode
  36
5 Holding and Parking Calls

37
- 5. Holding and Parking Calls
  38
- Holding Calls
  39
  - Holding a Call
    39
  - Taking a Call off Hold
    39
  - Switching between Calls
    40
  - Transferring a Held Call
    40
- Parking Calls
  41
  - Parking Calls Using the Menu
    41
  - Unparking Calls (Status Menu)
    41
  - Park & Page
    42
6 Transferring Calls

45
7 Account Codes

49
- 9600 Series User Guide IP Office
  50
- Forced Account Code Entry
  50
- Manual Account Code Entry
  50
- Conference Calls
  
  51
  - Adding a Call to a Conference
    52
  - Starting a Conference
    52
  - Viewing Conference Details
    52
  - Dropping/Muting Parties
    53
  - Holding a Conference Call
    53
  - Context Sensitive Conferencing
    54
9 Headset/Handsfree Operation

55
- Headset Operation
  56
  - Headset Volume
    57
  - Default Handsfree Audio Path
    57
  - Automatic Gain Control
    57
  - Headset Alert Sounds
    58
- Handsfree Speaker Operation
  59
  - Speaker Volume
    60
  - Default Handsfree Audio Path
    60
  - Automatic Gain Control
    60
10 Contacts/Directory

61
- Managing External Contacts
  62
- Viewing Contacts Details
  63
- Making a Call from the Directory
  64
- Using the Directory for Other Functions
  64
- Adding a New Contact
  65
- Adding a Contact from the Call Log/History
  65
- Editing a Contact
  66
- Deleting a Contact
  66
- Call History
  
  67
  - 11. Call History
    68
  - Accessing the Call Log/History
    69
  - Making a Call
    69
  - Viewing Call Details
    70
  - Adding a Record to Your Contacts
    71
  - Deleting a Record
    71
  - Deleting All Records
    71
12 Voicemail

73
- Message Waiting Indication
  74
- Visual Voice
  75
- Checking Messages
  75
- Sending a Message
  76
- Email Mode
  76
- Mailbox Greeting
  77
- Mailbox Name
  78
- Changing Your Voicemail Code
  78
- Switching Voicemail On/Off
  79
- Transferring to Voicemail
  79
- Sending a Call to Voicemail
  79
- Logging In/Out
  
  81
  - 13. Logging In/Out
    82
  - Logging in
    83
    
    Logging in on a Phone Already in Use
    83
    
    Logging in on an Unregistered Phone
    83
    
    Logging in on a Not Logged in Phone
    83
  - Locking the Phone
    84
  - Logging out
    84
  - Auto Lock
    85
  - Changing Your Security PIN
    85
  - Issue 08B (10 April
    85
  - Unlocking the Phone
    85
14 Redirecting Calls

87
- 14. Redirecting Calls
  88
- Follow Me
  89
- Forwarding Calls
  91
- Do Not Disturb
  96
  - DND On/Off (Features Menu)
    97
  - DND off (Status Menu)
    97
  - Do Not Disturb Exceptions
    97
- Twinning
  98
15 Groups

101
- 15. Groups
  102
- Group Membership
  103
  - Group Membership On/Off (Status Menu)
    103
  - Group Membership On/Off (Features Menu)
    103
- Group Service Status and Fallback
  104
16 Button Features

107
- Editing Your Programmable Buttons
  108
- Features
  108
  - Abbreviated Dial
    109
  - Absence Text
    109
  - Account Code
    109
  - Auto Answer
    109
  - Call Forward All
    109
  - Call Park
    109
  - Call Park to Other
    109
  - Call Pickup
    109
  - Call Pickup any
    109
  - Conf Meet Me
    109
  - Flash Hook
    110
  - Group BLF
    110
  - Park and Page
    110
  - Ringer off
    110
  - Self Administer
    110
  - Send All Calls
    110
  - Suppress Digits
    110
  - Twinning
    110
  - User BLF
    110
17 Home Screen

113
- 17. Home Screen
  114
- Editing Your Home Screen
  115
- Abbreviated Dial
  116
- Absence Text
  116
- Auto Intercom
  116
- Call Forward All
  116
- Call Pickup
  116
- Call Pickup any
  116
- Self Administer
  116
- Send All Calls
  116
18 Phone Settings

117
- 18. Phone Settings
  118
- Mobile Twinning
  119
- Withhold Number
  119
- Redial Mode
  119
- En-Bloc Dialing
  120
- Auto Lock
  121
- Ringer Controls
  121
  - Disabling the Ringer
    121
  - Visual Alerting
    122
  - Coverage Ring
    122
  - Ring Sound
    122
  - Ringer Volume
    123
  - Internal Auto Answer
    123
- Display Controls
  123
  - Display Brightness
    124
  - Display Contrast
    124
  - Last Call Duration Display
    125
  - Home Screen Display
    125
  - Call Timer Display
    125
  - Display Language
    126
  - Auto Display Waiting Call
    126
  - Inactivity Timer (Auto Return)
    127
  - Quick Touch Lines
    127
- Volume and Sound
  129
  - Button Clicks
    129
  - Error Tones
    129
  - Ringer Volume
    129
  - Handset Volume
    130
  - Headset Volume
    130
  - Speaker Volume
    130
  - Automatic Gain Control
    130
  - Default Handsfree Audio Path
    130
- Backup/Restore
  131
  - Backup
    131
  - Restore
    131
- Viewing Information
  132

Avaya one-X Deskphone SIP 9620L User Manual (204 pages)

IP Deskphones connected to Integral Enterprise

Brand: Avaya | Category: IP Phone | Size: 1.32 MB

Contents
2
- Table of Contents
  2
- Contents Contents
  2
Familiarizing Yourself with Your Telephone

8
Getting to Know Your Telephone

17
Telephoning as Usual

28
- Making a Call
  29
- Making Calls with Ease
  
  61
- Telephoning with Partners
  
  86
  - Setting up Partner Names
    87
  - Information about Partners on the Display
    89
  - Information about Partners on Function Keys (9650/9650C)
    90
  - Calling a Partner
    91
  - Answering a Call for a Partner
    92
  - Assigning Partners to Another Key
    93
  - Hiding Partner Keys
    94
  - Activating Partner Beep
    95
  - Assigning Partners on the Button Module
    97
  - Partner Diversion
    98
    
    Diverting Calls to a Partner
    98
    
    Diverting Partner Calls to Your Telephone
    99
    
    Diverting Calls from One Partner to Another
    100
    
    Extended Partner Diversion
    101
    
    Setting the Deputy Key
    103
  - Extending a Partner Group
    105
  - Reducing a Partner Group
    106
  - Restricting Partner Signaling
    107
  - Assigning a Line as the Executive Line
    108
  - Setting up a Connection for Partners
    109
  - Filtering
    110
    
    Executive Line
    111
    
    Secretary
    111
- Customizing Your Telephone
  
  112
  - Do Not Disturb
    113
  - Assigning Functions/Numbers to Keys
    114
    
    Assigning Functions to Keys
    114
    
    Creating a Destination Key
    115
    
    Destination Key from Phone Book
    116
    
    Changing an Existing Destination
    117
    
    Clearing Key Assignments
    118
    
    Display Key Assignment
    119
    
    Functions Keys with LED (9650/9650C)
    119
  - Setting up a Macro (Call Diversion and Pick-Up)
    120
  - Setting up Macro Functions
    120
  - Partner Diversion Macro
    121
  - Macro-Enhanced Partner Diversion
    123
  - Coming/Going Macro
    124
  - Anonymous Call
    125
  - Deactivating Second Call
    126
  - Deactivating Direct Dialing
    127
  - Deactivating Automatic Tone Dialing (DTMF)
    128
  - Changing the DTMF Pulse Duration
    129
  - Change DTMF Duration
    130
  - Time Zones
    131
  - Private User Mobility
    132
    
    Logging on to the Telephone
    132
    
    Logging out from the Telephone
    133
  - Saving Emergency Numbers
    134
  - Setting up Own Name
    135
  - Relocating with the Telephone
    136
  - Saving Personal Data
    137
    
    Carrying out Immediate Central Data Saving
    137
    
    Blocking Central Data Saving
    138
  - Setting up VIP Functions
    139
    
    Using the Executive Telephone as a Two-Way Intercom System to the Secretary
    139
    
    Announcements from the Executive Telephone
    142
    
    Using the VIP Functions
    145
  - Activating Handsfree Answer Back
    146
  - Audio, Contrast and Language Settings
    147
    
    Audio Settings
    147
    
    Select Ringer Melody
    148
    
    Set Receiver Sound
    149
    
    Setting Contrast and Brightness
    150
    
    Selecting the Language for the Display
    151
    
    Displaying the Function List in the Idle Display
    152
    
    Activating Function Keys in Idle Status (Only 9630, 9640)
    153
  - Activating CSTA Answer Call
    154
  - Leaving a Hunt Group
    155
  - Logging in to Automatic Call Distribution
    156
  - Viewing/Modifying User Data
    157
    
    Log out User
    157
    
    Changing the PIN
    158
    
    Deleting Your PIN
    159
    
    Viewing Your IP Settings
    160
    
    Viewing/Changing IP Settings
    160
    
    Send Ping
    161
    
    Barring the Telephone from Access Via the Browser
    162
    
    Registering a CTI Application
    163
    
    Setting 802.1X Registration Data
    164
    
    Saving User Data
    166
    
    Load User Data
    167
    
    Recognition of Partial Numbers
    168
    
    Creating New Partial Number Entries
    169
    
    Editing Partial Number Entries
    170
    
    Deleting Partial Number Entries
    171
    
    Customizing the Call List
    172
- Add-On Equipment
  
  173
  - Button Module
    174
    
    Display Keys as Destination Keys
    175
    
    Display Keys with Partner Function
    175
    
    Display Keys as Function Keys
    176
  - Headset
    177
    
    Operating Corded Headsets
    177
    
    Operating Cordless Headsets
    178
  - Setting the CTI Application
    179
- Consulting the Manual as Required
  
  180
  - Function Keys
    181
  - Information in the Idle Display
    184
  - Ringing and Handset Tones
    186
    
    Tones for Internal and External Calls
    186
    
    Tones in the Handset
    186
    
    Call Melodies
    187
  - Menu Overview
    188
    
    Call Diversion
    188
    
    Appointments
    189
    
    Charges
    189
    
    Lock
    190
    
    Settings
    190
    
    Time Zones
    190
  - Troubleshooting
    193
  - Index
    195

Avaya one-X Deskphone SIP 9620L User Manual (148 pages)

IP Office Release 6.1

Brand: Avaya | Category: IP Phone | Size: 0.93 MB

Table of Contents
3
1 Introduction

7
- Important Safety Information
  9
- 9620 Telephone
  10
- IP Office Release 6.1 Issue 02C (28 October
  10
- 9630 Telephone
  11
- 9640 Telephone
  12
- 9650 Telephone
  13
- Status Letters
  14
- Button Modules
  15
- Phone Keys
  16
- The Phone Stand
  17
2 Making Calls

19
- En-Bloc Dialing
  20
- Call Soft Key Options
  21
  - Voicemail
    21
- Calling from the Contacts List
  22
- Calling from the Call Log/History
  22
- Redialling a Previous Number
  23
- Making a
  23
- Withholding Your Number
  23
- Adjust the Call Volume
  24
- Muting a Call
  24
- Ending Calls
  24
3 Answering Calls

25
- 3. Answering Calls
  26
- Divert a Call to Voicemail
  27
- Ignore an Incoming Call
  27
- Answering a
  27
- Call Pickup
  28
4 Redialling

29
- Redial (Last Dialed Mode)
  30
- Redial (Call Log Mode)
  30
- Selecting Your Redial Mode
  30
5 Holding and Parking Calls

31
- 5. Holding and Parking Calls
  32
- Holding Calls
  33
  - Holding a Call
    33
  - Taking a Call off Hold
    33
  - Switching between Calls
    33
  - Transfer a Held Call
    33
- Parking Calls
  34
  - Park Using the Menu
    34
  - Unpark (Status Menu)
    34
6 Transferring Calls

35
- Transfer to Voicemail
  36
- Transferring a Held Call
  36
7 Account Codes

37
- Forced Account Code Entry
  38
- Manual Account Code Entry
  38
8 Conference Calls

39
- Starting a Conference
  40
- Adding a Call to a Conference
  40
- Viewing Conference Details
  40
- Dropping/Muting Parties
  41
- Holding a Conference Call
  41
- Transferring Calls Using Conference
  41
- Headset/Handsfree Operation
  
  43
  - Headset Operation
    44
    
    Headset Volume
    44
    
    Default Handsfree Audio Path
    44
  - Handsfree Speaker Operation
    45
    
    Speaker Volume
    45
    
    Default Handsfree Audio Path
    45
10 Contacts/Directory

47
- Managing External Contacts
  48
- Viewing Contacts Details
  49
- Make a Call from the Directory
  50
- Using the Directory for Other Functions
  50
- Adding a New Contact
  51
  - Add a Contact from the Call Log
    51
- Editing a Contact
  52
- Deleting a Contact
  52
11 Call Log/History

53
- 11. Call Log/History
  54
- Accessing the Call Log/History
  55
- Making a Call
  55
- Viewing Call Details
  56
- Deleting a Record
  57
- Deleting All Records
  57
- Adding a Record to Your Contacts
  57
12 Voicemail

59
- Message Waiting Indication
  60
- Checking Messages
  61
- Sending a Message
  62
- Mailbox Greeting
  62
  - Record and Send a Message
    62
  - Change Your Mailbox Greeting
    62
- Email Mode
  63
- Changing Your Voicemail Code
  63
- Voicemail On/Off
  63
- Transfer to Voicemail
  63
- Send a Call to Voicemail
  64
- Visual Voice
  64
13 Logging In/Out

65
- Default Short Codes
  66
- For Your Use
  66
- 13. Logging In/Out
  66
- Logging in
  67
- Logout
  68
- Lock
  68
- Unlock
  68
- Auto Lock
  69
- Changing Your Security PIN
  69
14 Redirecting Calls

71
- 14. Redirecting Calls
  72
- Follow Me
  73
- Forwarding Calls
  75
- Issue 02C (28 October
  77
- Do Not Disturb
  79
  - DND On/Off (Features Menu)
    80
  - DND off (Status Menu)
    80
  - Do Not Disturb Exceptions
    80
- Twinning
  81
  - Mobile Twinning Control
    81
- Forward on Busy/No Answer (Features Menu)
  82
15 Groups

83
16 Button Features

89
- 16. Button Features
  90
- Editing Your Programmable Buttons
  91
- Abbreviated Dial
  92
- Absence Text
  92
- Account Code
  92
- Automatic Callback
  92
- Breakout
  92
- Call Forward All
  92
- Call Park
  93
- Call Park to Other
  93
- Call Pickup
  93
- Call Pickup any
  93
- Drop Call
  93
- Flash Hook
  93
- Group BLF
  94
- Hunt Group Night Service
  94
- Internal Auto Answer
  94
- Paging
  94
- Ringer off
  94
- Self Administer
  94
- Send All Calls
  94
- Supress Digits
  95
- User BLF
  95

Avaya one-X Deskphone SIP 9620L User Manual (86 pages)

one-X Deskphone SIP IP Telephone

Brand: Avaya | Category: IP Phone | Size: 0.85 MB

Avaya one-X Deskphone SIP 9620L Installation Manual (99 pages)

IP Office Platform 11.0 H323 Telephone Installation

Brand: Avaya | Category: IP Phone | Size: 1.51 MB

Table of Contents
2
1 IP Office H.323 IP Phones

3
- What's New in this Release
  5
- Supported H.323 IP Phones
  6
- System Capacity
  7
- Phone Firmware
  8
- Simple Installation
  9
- Installation Requirements
  10
- Licenses
  11
- Network Assessment
  12
- Voice Compression Channels
  13
- Qos
  14
- Potential Voip Problems
  14
- User PC Connection
  15
- Power Supply Options
  16
- File Server Options
  17
- Phone File Requests
  19
  - File Auto-Generation
    20
  - Test the File Server
    20
- Additional Phone Settings
  21
  - 46Xxspecials.txt
    22
  - Nouser Source Numbers
    22
  - Config File Editing
    23
- Control Unit Memory Card
  23
- Registration Blacklisting
  23
- Blocking Default Passcodes
  24
2 Installation

25
- Licensing
  27
  - Reserving Licenses
    27
- System H.323 Support
  28
  - Enabling the H.323 Gatekeeper
    28
  - Setting the RTP Port Range
    29
  - Enabling RTCP Quality Monitoring
    30
  - Adjusting Diffserv Qos
    33
  - System Default Codecs
    34
- DHCP Settings
  35
  - System DHCP Support
    36
  - System Site Specific Option Numbers
    37
- File Server Settings
  38
- User and Extension Creation
  44
  - Default Extension Password
    44
  - Manually Creating Users
    44
  - Manually Creating Extensions
    45
  - Using Auto-Creation
    46
- Phone Connection
  47
- Static Address Installation
  48
- Phone Registration
  50
- Backup/Restore Settings
  51
  - Example File
    52
  - IIS Server Configuration
    53
    
    Apache Server Configuration
    53
- Listing Registered Phones
  54
- Screensaver
  55
- Other Installation Options
  56
  - Remote H.323 Extensions
    56
  - VPN Remote Phones
    58
  - VLAN and IP Phones
    60
  - Static Administration Options
    65
- Administrator Process Password
  67
  - Secondary Ethernet (Hub)/Ir Interface Enable/Disable
    68
- View Details
  69
- Self-Test Procedure
  71
- Resetting a Phone
  71
- Clearing a Phone
  72
- Site Specific Option Number
  72
  - Restart Scenarios
    73
- Boot File Needs Upgrading
  75
  - No Application File or Application File Needs Upgrading
    75
  - Correct Boot File and Application File Already Loaded
    76
    
    Alternate DHCP Server Setup
    77
- Alternate Options
  79
- Checking for DHCP Server Support
  80
- Creating a Scope
  80
- Adding a 242 Option
  81
- Activating the Scope
  82

Avaya one-X Deskphone SIP 9620L User Manual (80 pages)

SIP, IP Telephone

Brand: Avaya | Category: Deskphone | Size: 1.05 MB

Table of Contents
5
Chapter 1: Introduction to the 9620/9620C/9620L SIP Deskphone

9
- Overview
  9
- Scrolling and Navigation
  11
- About Icons
  12
- Administrative Messages
  13
- Telephone Stand
  14
Chapter 2: Avaya Menu

15
- Options & Settings
  15
Chapter 3: Answering a Call

31
- Sending an Incoming Call Directly to Voice Mail
  32
- Ignoring an Incoming Call
  32
- Putting a Call on Hold
  32
- Transferring a Call
  33
- Muting a Call
  33
Chapter 4: Making a Call

35
Chapter 5: Forwarding Calls

39
- Send All Calls
  39
- Forwarding Calls
  39
- Turning off Call Forwarding
  40
Chapter 6: Conference Calls

41
Chapter 7: Bridged Call Appearances

43
Chapter 8: Contacts

47
- Searching for a Contact
  47
- Viewing a Contact's Details
  48
- Adding a New Contact
  48
- Editing a Contact
  49
- Deleting a Contact
  50
Chapter 9: Call Log

51

Avaya one-X Deskphone SIP 9620L Installation And Maintenance Manual (92 pages)

Deskphone Edition for 9600 Series IP Telephones

Brand: Avaya | Category: IP Phone | Size: 0.79 MB

Table of Contents
3
Chapter 1: Introduction

7
- About this Guide
  7
- Intended Audience
  7
- Document Organization
  8
- Change History
  8
- What's New in this Release
  9
- Online Documentation
  9
- Customer Support
  9
Chapter 2: 9600 Series IP Telephone Installation

11
- Introduction
  11
  - IP Telephone Models
    11
  - Software
    12
- Pre-Installation Checklist
  12
- Assembling the 9600 Series IP Telephone
  14
  - Powering the 9600 Series IP Telephone
    14
- Dynamic Addressing Process
  22
- Unnamed Registration
  27
Chapter 3: Local Administrative Options

29
Chapter 4: Maintaining 9600 Series IP Telephones

53
- Introduction
  53
- Downloading Software Upgrades
  53
- The GROUP System Value
  57

Avaya one-X Deskphone SIP 9620L User Manual (66 pages)

one-X Deskphone Edition for IP Telephone

Brand: Avaya | Category: IP Phone | Size: 0.47 MB

Avaya one-X Deskphone SIP 9620L Quick Reference Manual (2 pages)

IP Office phone

Brand: Avaya | Category: IP Phone | Size: 0.32 MB

Avaya one-X Deskphone SIP 9620L Quick Reference Manual (2 pages)

IP Office phone

Brand: Avaya | Category: IP Phone | Size: 0.32 MB

Avaya Categories

IP Phone

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More Avaya Manuals

Avaya one-X Deskphone SIP 9620L Manuals

Table of Contents

1 Introduction

2 Making Calls

3 Answering Calls

4 Redialling

5 Holding and Parking Calls

6 Transferring Calls

7 Account Codes

Conference Calls

9 Headset/Handsfree Operation

10 Contacts/Directory

Call History

12 Voicemail

Logging In/Out

14 Redirecting Calls

15 Groups

16 Button Features

17 Home Screen

18 Phone Settings

Table of Contents

Familiarizing Yourself with Your Telephone

Getting to Know Your Telephone

Telephoning as Usual

Making Calls with Ease

Telephoning with Partners

Customizing Your Telephone

Add-On Equipment

Consulting the Manual as Required

Table of Contents

1 Introduction

2 Making Calls

3 Answering Calls

4 Redialling

5 Holding and Parking Calls

6 Transferring Calls

7 Account Codes

8 Conference Calls

Headset/Handsfree Operation

10 Contacts/Directory

11 Call Log/History

12 Voicemail

13 Logging In/Out

14 Redirecting Calls

15 Groups

16 Button Features

Table of Contents

Chapter 1: Introduction to the 9620/9620C/9620L SIP Deskphone

Chapter 2: Avaya Menu

Chapter 3: Answering a Call

Chapter 4: About Forwarding Calls

Chapter 5: Using the Conference Feature

Chapter 6: Using Bridged Call Appearances

Chapter 7: Using the Contacts Feature

Chapter 8: Call Log

Table of Contents

1 IP Office H.323 IP Phones

2 Installation

Table of Contents

Chapter 1: Introduction to the 9620/9620C/9620L SIP Deskphone

Chapter 2: Avaya Menu

Chapter 3: Answering a Call

Chapter 4: Making a Call

Chapter 5: Forwarding Calls

Chapter 6: Conference Calls

Chapter 7: Bridged Call Appearances

Chapter 8: Contacts

Chapter 9: Call Log

Table of Contents

Chapter 1: Introduction

Chapter 2: 9600 Series IP Telephone Installation

Chapter 3: Local Administrative Options

Chapter 4: Maintaining 9600 Series IP Telephones

Table of Contents

Chapter 1: Introduction to the 9620/9620C/9620L IP Telephone

Chapter 2: Avaya Menu

Chapter 3: Browser

Chapter 4: Features Menu

Chapter 5: Answering a Call

Chapter 6: Making a Call