Transferring A Call; Muting A Call - Avaya one-X Deskphone SIP 9620 User Manual

Transferring a call

Procedure
1. From the Phone screen, if the call to be transferred is not already active
2. Press Transfer.
3. Dial the telephone number, or call the person from the Contacts list, or call the
4. If unattended transfers have been administered, you can hang up now if you do not

Muting a call

About this task
While on a call, you can mute the microphone of your phone so that the other party cannot
hear you. You can configure your deskphone to alert you if your dekphone is on mute. The
alert can be an audible beep and a visible indication on the top line of your deskphone.
Procedure
1. Press Mute during a call so that the other person on the call cannot hear you. If you
2. Press Mute again to unmute the call.
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Avaya one-X Deskphone SIP 9620, 9620C, 9620L IP Telephone User Guide
(highlighted), select the line on which the call to be transferred appears.
person from the Call Log list.
want to announce the call. Otherwise, press Complete or OK.
Note:
Unanswered transfers may be returned to your telephone as a recalled transfer.
In this case, you hear a priority ring and see the display message Return next
to the call.
start speaking with the phone muted, an alert tone sounds to remind you to unmute
the call.
Note:
If a call is on mute and you switch between the handset, headset, or
speakerphone, the mute is turned off.
Transferring a call
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