Making Several Connections; Forwarding Additional Callers - Avaya 9620 User Manual

Making several connections

Making several connections

You can answer an additional call
to several parties alternately and switch back and forth between them as you wish.
You can speak with two callers simultaneously (conference).

Forwarding additional callers

Now you want to forward the additional caller to number 1234, for example:
Scroll to the New call to... menu item.
Confirm selection. The first party is waiting.
party to, in this example 1234. When that extension answers you can announce the
caller.
Press the "Transfer" softkey.
Confirm selection.
• When the called extension answers, you can also put the first caller through
simply by hanging up.
• If the called extension does not answer, you can return to the first caller by
pressing the "Drop" softkey.
(Second call (
Enter the number of the extension you want to connect your
Telephoning as usual
↑
126)) during a call. You can speak
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