Chapter 1: Introduction; About This Guide; Intended Audience - Avaya one-X 9610 Installation And Maintenance Manual

Chapter 1: Introduction

About This Guide

This guide describes how to install and maintain the 9600 Series IP Telephone product line and
troubleshoot telephone problems.
All 9600 Series IP Telephones support the H.323 signaling protocol and work natively as of
Avaya Communication Manager (CM) Release 4.0; when operating under earlier CM releases
the telephones can be aliased as 4600 Series IP Telephone sets as described in the Avaya
®
one-X Deskphone Edition for 9600 Series IP Telephones Administrator Guide.
The 9620, 9630, and 9640 IP Telephones can alternately be configured to use Session Initiation
Protocol (SIP) and require Avaya Communication Manager Release 4.0 or greater. For more
information about SIP configuration, installation, and maintenance for 9600 Series IP
Telephones, see the Avaya one-X
Installation and Maintenance Guide.
Note:
Unless otherwise indicated, generic references in this document to a call server
Note:
can apply to DEFINITY
Manager media servers.
Note:
Unless otherwise specified, any reference to HTTP in this guide applies equally
Note:
to HTTPS.

Intended Audience

This document is intended for personnel who install and administer the 9600 Series IP
Telephones.
!
CAUTION:
Avaya does not provide product support for many of the products mentioned in
CAUTION:
this document. Take care to ensure that there is adequate technical support
available for the servers involved, including, but not necessarily limited to, HTTP,
HTTPS, and DHCP servers. If the servers are not functioning correctly, the IP
telephones might not be able to operate correctly.
®
Deskphone Edition for 9600 Series SIP IP Telephones
®
servers, MultiVantage servers or Avaya Communication
Issue 8 March 2012 7