Filtering - Avaya 9620 User Manual

Telephoning with partners*

Filtering

Filtering

Filtering is the targeted establishment of a partner diversion for internal and/or
external calls.
Filtering is an executive secretary function. When filtering is active, incoming calls to
the executive line are first signaled to the reception's devices. The call can be
accepted here and then put through to the executive.
Filtering and filtering groups are set up in your communication server.
Subscribers cannot change the filtering group. This is why the Partner menu is
limited for the filtering subscribers. Name and partner beep can be programmed.
Which subscriber can activate filtering to which subscriber is also determined in the
communication server. It is possible to activate filtering for one executive line to
several reception desks for example. And one reception desk can activate filtering
for several executive lines.
Subscribers can only program the filtering key in the function key menu when
filtering has been initialized by the communication server. Filtering keys that have
already been programmed are shown first.
Function keys:
• INT and EXT for internal calls and external calls to the executive phone.
• FILTER on reception's phone.
On the 9650/9650C the functions can be assigned to function keys. The respective
status is then also shown with the LED.
The status is shown on the display for all subscribers of the filter groups. The status
differentiates according to:
• ">" from this executive line,
• "<" to this reception desk.
• The filtering group is set up in the communication server.
• Limited Partner menu.
• Calls cannot be accepted within the filtering group.
• One reception desk can be assigned to a maximum of five executive lines.
• One executive line can be assigned to a maximum of 10 reception desks.
• Up to 10 filtering subscribers can be shown in the display.
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