When Another Telephone Receives A Call (Pick-Up Call); Putting A Call On Hold - Avaya 9620 User Manual

Telephoning as usual
Answering calls

When another telephone receives a call (pick-up call)

Another telephone rings.
... With your receiver on-hook, enter the number of the ringing telephone.
Scroll to the Pick-up menu item.
Confirm selection. Your telephone rings and you answer the call as usual.
• You can also
When this telephone rings, you will then be able to pick up the call by pressing
a single key.
• If your communication server is configured accordingly, you have another
option for picking up a call. All you have to do is enter a code. After picking up
the handset, enter "*6" for the "Pick-up" function, for example, and then dial the
number of the ringing phone. You will then hear a special dial tone for approx.
one second. The call is then directly transferred. If you have any questions
please contact your system administrator.

Putting a call on hold

You receive a call but want to finish what you're doing on your telephone first.
Scroll to the Put on hold menu item.
Confirm selection. You can now continue with your operating procedure. The
ringer tone is turned off, the call LED continues to flash. After completion of the
operating procedure, the ringer tone sounds again and you can answer the call.
36
↑
create a macro ( 120)
to pick up calls from a specific telephone.