Activating Csta Answer Call - Avaya 9620 User Manual

Customizing your telephone

Activating CSTA Answer Call*

Activating CSTA Answer Call*

If your telephone network and your PC network are linked together for CSTA
(Computer Service Telephony Application) and the CSTA Answer Call function is
activated, you can also answer calls on your PC. When the phone rings, click the
icon for CSTA Answer Call on your PC monitor screen. The telephone is
automatically set to "handsfree" mode and you can speak with the caller.
Press the M
Scroll to the Settings menu item.
Confirm selection.
Scroll to the Applications menu item.
Confirm selection.
Scroll to the Answer call menu item
Confirm selection.
Scroll to the CSTA Answer Call... menu item
Enter PIN [ ].
Confirm selection.
Scroll to On... / Off... .
Change setting.
Press the "Save" softkey.
• To deactivate, repeat these steps and select Off instead of On.
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key.
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