Sheet Media Tray Option Jam Service Check - Lexmark MX71x Service Manual

Error code Description
245.43 HCIT: Media feeder motor did not reach the
required speed
245.44 250/550‑sheet tray: Separator pass through
motor stall in tray 5
245.44 HCIT: Separator pass through motor stall in
tray 5
245.45 250/550‑sheet tray: Separator pass through
motor under‑speed in tray 5
245.45 HCIT: Separator pass through motor
under‑speed in tray 5
245.46 250/550‑sheet tray: Separator pass through
motor did not reach the required speed.
245.46 HCIT: Separator pass through motor did not
reach the required speed.

250/550-sheet media tray option jam service check

Action
Step 1
a
POR the printer.
b
Open the media trays and make sure there are no obstructions on the
media path.
Note: For 242.10, 243.10, 244.10, and 245.10 errors, perform also
the following:
1
Remove the toner cartridge and the imaging unit. Make sure there
are no obstructions on the media path.
2
Open the rear door, and make sure there are no obstructions on
the media path.
3
Check all output bins. Make sure there are no obstructions on the
media path
c
Check the following:
•
Make sure the size of the media loaded is within specifications.
•
Make sure the tray guides are not set too tight.
•
Make sure the tray is not overfilled.
d
If only one option is installed, reseat the option tray. If there are
multiple options installed, swap the current option with another
matching media tray to determine the source of the error.
Does the error remain?
Action
Go to "HCIT jam service check" on page
Go to "250/550-sheet media tray option jam service check" on
page 129.
Go to "HCIT jam service check" on page
Go to "250/550-sheet media tray option jam service check" on
page 129.
Go to "HCIT jam service check" on page
Go to "250/550-sheet media tray option jam service check" on
page 129.
Go to "HCIT jam service check" on page
Yes
Go to step 2.
Diagnostic information
129
7463
132.
132.
132.
132.
No
The problem is solved.