Avaya 1603 User Manual
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Avaya 1603 User Manual

1603/1603sw/1603-i/1603sw-i ip deskphone
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See also: Administrator's Manual , Reference Manual
Avaya 1603/1603SW/1603-I/1603SW-I IP
Deskphone User Guide
16-601444
Issue 4
February 2010

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Summary of Contents for Avaya 1603

  • Page 1 Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide 16-601444 Issue 4 February 2010...
  • Page 2 Information identifying Third Party Components and the Third Party Avaya, Avaya's agents, servants and employees against all claims, Terms that apply to them is available on the Avaya Support Web site: lawsuits, demands and judgments arising out of, or in connection with, http://www.avaya.com/support/ThirdPartyLicense/...

  • Page 3: Table Of Contents

    Contents Chapter 1: Introduction to the 1603/1603SW/1603-I/1603SW-I IP Telephone......5 Overview of phone buttons and features......................6 LEDs................................8 Icons in the telephone display..........................8 Paper labels..............................9 Chapter 2: Logging in to and out of your telephone............11 Logging in to your telephone..........................11 Logging out of your telephone........................11 Chapter 3: Making calls......................13...
  • Page 4 Contents Index............................31 Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 5: Chapter 1: Introduction To The 1603/1603Sw/1603-I/1603Sw-I Ip Telephone

    Chapter 1: Introduction to the 1603/1603SW/ 1603-I/1603SW-I IP Telephone The 1603/1603SW/1603-I/1603SW-I telephone is a multiline IP telephone for use with Avaya Communication Manager or Avaya Distributed Office call processing systems. The 1603/1603SW/1603-I/1603SW-I IP telephone puts convenient features and capabilities at your fingertips, including a Conference, Transfer, Hold, and Redial button and a menu of options and settings to customize your phone.

  • Page 6: Overview Of Phone Buttons And Features

    Introduction to the 1603/1603SW/1603-I/1603SW-I IP Telephone Overview of phone buttons and features Name Description Message Waiting An illuminated red light in the upper-right corner of your Indicator phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call.
  • Page 7 Avaya Menu Press the A button to access the Avaya menu. Press the A button twice to exit the Avaya menu. The Avaya menu provides options that allow you to customize phone settings, select the display language, view network information, and log out.

  • Page 8: Leds

    Introduction to the 1603/1603SW/1603-I/1603SW-I IP Telephone LEDs Each call/line appearance button and feature button has two LEDs, one green and one red, to indicate the status of the call/line appearance or feature. The status is identified by whether the LED is on, off, or blinking as described in the following tables.

  • Page 9: Paper Labels

    You can remove the labels if you want to change a label or write on a blank one. Printed labels are also available for your telephone. See your system administrator for more information. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...
  • Page 10 Introduction to the 1603/1603SW/1603-I/1603SW-I IP Telephone Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 11: Chapter 2: Logging In To And Out Of Your Telephone

    2. Press # to scroll to Log Out. Note: Log Out is not available if you are on a call. 3. Press * to select Log Out. 4. Press * again to confirm. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...
  • Page 12 Logging in to and out of your telephone Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 13: Chapter 3: Making Calls

    1. Lift the handset, press the Speaker button, or press an available call/ line appearance button. 2. Dial the number you want to call. Redialing a number Press the Redial button to call the last number dialed. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...
  • Page 14 Making calls Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 15: Chapter 4: Handling Calls

    If a call is on mute and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the Mute button light is on, the call is muted. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 16: Putting A Call On Hold

    1. Press the Hold button to put your active call on hold. The fast blinking green LED next to the call/line appearance button indicates the call is on hold. If the active call is on a line appearance on an Avaya Distributed Office system, the red LED will also be on.

  • Page 17: Chapter 5: Conference Calls

    The very fast blinking green LED next to the call/line appearance button indicates the call is being conferenced. If the active call is on a line appearance on an Avaya Distributed Office system, the red LED will also be on.

  • Page 18: Dropping The Last Person Added From A Conference Call

    2. Press the call/line appearance button to resume the conference call. Dropping the last person added from a conference call While active on a conference call, press the Drop button. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 19: Chapter 6: Getting Your Messages

    Logging into your voice mail 1. To log in to your voice mail, follow the instructions provided by your system administrator. 2. Follow the voice prompts from your voice mail system. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...
  • Page 20 Getting your messages Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 21: Chapter 7: Bridged Call Appearances

    When you make a call on a bridged call appearance, you are using another person’s call appearance. The caller ID may show the call as coming from you or coming from the person Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...
  • Page 22 If you have any questions about how the name or extension displays to the person you are calling, contact your system administrator. 1. Press the call/line appearance button associated with the bridged call appearance. 2. Dial the telephone number. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 23: Chapter 8: Shared Line Appearances

    Chapter 8: Shared line appearances If your call processing system is an Avaya Distributed Office system and depending on how it is configured, your phone may show shared line appearances on the display screen in addition to your own lines. A shared line appearance is a line that is shared among multiple users.

  • Page 24: Making An Outgoing Call On A Shared Line Appearance

    You can make only outside calls on shared line appearances. 1. Press the call/line appearance button associated with the shared line appearance. 2. Dial the telephone number. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 25: Chapter 9: Advanced Telephone Features

    Chapter 9: Advanced telephone features Avaya call management systems provide many advanced telephone features such as Call Forwarding, Send All Calls, Abbreviated Dial buttons, and Extension to Cellular. One of these features can be assigned by your system administrator to the feature button on your telephone.
  • Page 26 Advanced telephone features Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 27: Chapter 10: Avaya Menu

    You can use the Avaya Menu to adjust and customize phone settings, select the display language, view network settings, and log out. To access the Avaya Menu, press the A button. To exit the Avaya Menu, press the A button twice.

  • Page 28: Changing The Ring Pattern

    2. Press # to scroll to Sounds. 3. Press * to select Sounds. 4. Press # to scroll to Error Tones. 5. Press - or + on the volume button to turn error tones on or off. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 29: Turning Visual Alerting On Or Off

    5. Press - or + on the volume button to turn automatic gain control on or off. Changing the language 1. Press the A button. 2. Press # to scroll to Advanced. 3. Press * to select Advanced. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

  • Page 30: Viewing Network Information

    3. Press * to select Network Info. 4. Press # to scroll to Audio Info, IP Info, QOS, Interfaces, or Miscellaneous. 5. Press * to view information for the item you selected. Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...
  • Page 31 ............making a call on a bridged call appearance ..error tones making a call on a shared line appearance ..turning off ............. redialing a number ..........Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...
  • Page 32 ..........telephone display icons ..........Transfer ..............redial ................Ring Pattern changing .............. viewing network information ........visual alerts configuring ............voice mail shared line appearance logging in .............. about ..............Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010...

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