Copy Output Problems - Xerox WorkCentre 5019 User Manual

Copy output problems

The table below lists possible solutions to problems with the copy output.
Symptom Possible cause
Copies are dirty. The document cover or
document glass is dirty.
The document is a
transparency or highly
translucent medium.
The document is on colored
or rough paper, or is a
blueprint.
The document is printed on
glossy printing paper.
Copies are too The copy density adjustment
dark or too light. is not right.
The document is light.
The image quality setting is
not correct for the document.
The copy is The paper loaded in the tray
slightly out of is misaligned.
position.
WorkCentre 5019/5021
User Guide
Remedy
Clean the document cover or document
glass.
Refer to Cleaning the document cover and
document glass on page 10-9.
When copying highly translucent
documents, dirt on the document cover
shows up in the copy. Place a sheet of white
paper over the document before copying.
The paper's background color is being
copied. Adjust the copy density or image
quality, or specify background suppression
before copying.
Glossy printing paper easily sticks to the
document glass, and shadows can resemble
dirt in the copy. Place a transparency or
transparent film under the document before
copying.
Adjust the copy density.
Refer to Lighten/Darken
Adjust the copy density.
Refer to Lighten/Darken
If the copy output of black text is too light,
set Original Type to Text.
Refer to Original type on page 5-14.
Align the paper stack, and load it so that the
leading edge of the paper is aligned with the
front corners of the tray.
Problem solving
on page 5-15.
on page 5-15.
11-13