Xerox WorkCentre 5019 User Manual page 158

Problem solving
Error code Cause
092-660 ATC SNR (in drum cartridge) value is
out of range.
092-668
092-661 Temperature SNR (in drum cartridge)
value is out of range.
092-910 An error occurred.
093-312
093-400 Out of toner.
116-321
An error occurred.
116-323
116-334
116-377
116-747 Unable to complete scanning due to
the scanning area being too small.
117-326 An error occurred.
117-327
123-314 An error occurred.
11-28
Remedy
Switch off the machine power, make
sure that the display is blank, and
then switch on the machine power. If
the same message is displayed again,
contact our Customer Support Center.
Replace the toner cartridge.
Refer to Replacing the toner cartridge
on page 10-3.
Switch off the machine power, make
sure that the display is blank, and
then switch on the machine power. If
the same message is displayed again,
contact our Customer Support Center.
Decrease the value of the Erase
Frame or reduce the zoom ratio.
Refer to Reduce/enlarge
12.
Switch off the machine power, make
sure that the display is blank, and
then switch on the machine power. If
the same message is displayed again,
contact our Customer Support Center.
on page 5-
WorkCentre 5019/5021
User Guide