Page 1 Xerox service documentation is intended for use by certified, product-trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or mod- ules, components, or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
Page 2 July, 2007 WorkCentre 5020...
Page 3 Introduction How To Use This Manual....................Initial Issue Introduction July, 2007 WorkCentre 5020...
Page 4 Introduction Initial Issue July, 2007 WorkCentre 5020...
Page 5 Follow the regulations regarding Safety Critical Components set by FUJI XEROX Co., Ltd. This section contains the wiring information for the WorkCentre 5020. It contains a connector list/locator, wirenet diagrams, and Block Schematic Diagrams (BSDs) for the following chains:...
Page 6 Introduction Initial Issue July, 2007 WorkCentre 5020...
Page 7: Initial Issue Workcentre
1 Service Call Procedures 1.1 Before Starting Service ..................... 1.2 Service Call Procedure ..................... 1.3 Service Call Details ....................1.4 TRIM Checklist ......................1.5 Periodic Replacement Parts/Consumables List ............Initial Issue Service Call Procedures July, 2007 WorkCentre 5020...
Page 8 Service Call Procedures Initial Issue July, 2007 WorkCentre 5020...
Page 9 – Details of the service call 10. Other Safety Precautions – Parts and consumables replaced Follow the recommendations in WORKING PRACTICES FOR ENGINEERS issued by FXAP EH&S (Environmental Health and Safety). Initial Issue Service Call Procedures July, 2007 WorkCentre 5020...
Page 10 Check overall machine operation/features. Check the machine exterior and consumables. Train the operator as required. Complete the Service Log and Service Report. Keep the copy samples with the Service Log. Service Call Procedures Initial Issue July, 2007 1.2, 1.3 WorkCentre 5020...
Page 11 Make sure that there are no abnormal sounds. Check after servicing Create the Service Log and Service Report. (check the meter) CAUTION Do not touch the Drum of the Drum Cartridge. Initial Issue Service Call Procedures July, 2007 1.4, 1.5 WorkCentre 5020...
Page 12 Service Call Procedures Initial Issue July, 2007 1.4, 1.5 WorkCentre 5020...
Page 13: Table Of Contents
U6-5 CPU Power To Access NVM Is Not Enough ............2-30 U7-0 UI Communication TimeOut .................. 2-31 U7-1 UI Communication Error..................2-31 U8-1 Billing Counter Defect.................... 2-32 U9-0 HVPS Fail......................2-32 Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020...
Page 14 Status Indicator RAPS Initial Issue July, 2007 WorkCentre 5020...
Page 15: Fault Repair Overview And List Of Error Codes
Check the status of Installation Check the problem status Diagnostic Mode Operating Principles Wiring Data Perform RAP Reference Information Check if the fault is repaired Completed Figure 1 Troubleshooting Procedure Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020...
Page 16 • When servicing, always disconnect the power cord unless required otherwise. When the power cord is connected, never touch any current-carrying part unless absolutely neces- sary. Status Indicator RAPS Initial Issue July, 2007 WorkCentre 5020...
Page 17 (when Procedure is complete the problem originally occurred)? Refer to the Error Code List and perform the Does the Control Panel display an Error relevant troubleshooting Code? Figure 2 RAP Flow Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020...
Page 18 Wire between Tray 1 Feed Sensor J158-1 and LVPS J501-8 • Replace the Tray1 Feed Clutch (PL 2.2) (REP 2.2.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Status Indicator RAPS Initial Issue July, 2007 WorkCentre 5020...
Page 19 - Wire between IOT Registration Sensor J156-2 and LVPS J503-2 - Wire between IOT Registration Sensor J156-1 and LVPS J503-3 • Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020...
Page 20 - Wire between STM Feed Sensor J172-1 and STM PWB J542-8 • Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP 11.5.2 ) in that order. Status Indicator RAPS Initial Issue July, 2007 WorkCentre 5020...
Page 21 Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8 • Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP 11.5.2) in that order. Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020...
Page 22: Raps
Wire between Tray1 No Paper Sensor J157-2 and LVPS J501-4 – Wire between Tray1 No Paper Sensor J157-1 and LVPS J501-5 • Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Status Indicator RAPS Initial Issue July, 2007 2-10 WorkCentre 5020...
Page 23 Or, paper size setting in the MSI is different from the paper size specification of the job when MSI is selected during a print job. Check Items • Press the [Stop] button on the Control Panel. • Change the paper size of Bypass to the one specified by the job. Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020 2-11...
Page 24 Check that the Bypass Solenoid and the LVPS J502-1/3 ( P/J502) pins are connected securely with good electrical contact. If there is no problem, replace the Bypass Solenoid (PL 7.5). • Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Status Indicator RAPS Initial Issue July, 2007 2-12 WorkCentre 5020...
Page 25 During a copy job in CMP Priority Mode, it is detected that the paper containing an image cannot be output after the image is deleted. Check Items Press the [Stop] button on the Control Panel. Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020 2-13...
Page 26 Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505) – Wire between Fuser Exit Sensor J153-2 and LVPS J505-2 – Wire between Fuser Exit Sensor J153-1 and LVPS J505-3 • Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Status Indicator RAPS Initial Issue July, 2007 2-14 WorkCentre 5020...
Page 27 – Wire between Tray 1 Interlock Switch J161-1 and LVPS J501-10 • Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020 2-15...
Page 28 Press the [Special Copy] button on the Control Panel. • Press the [Original Size Input] button on the Control Panel. • Press the [Clear All] button on the Control Panel. Status Indicator RAPS Initial Issue July, 2007 2-16 WorkCentre 5020...
Page 29 Wire between Fuser Exit Sensor J153-2 and LVPS J505-2 – Wire between Fuser Exit Sensor J153-1 and LVPS J505-3 • Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020 2-17...
Page 30 Check that the Toner Empty Sensor and the LVPS J509 ( P/J509) 1-4 pins are connected securely with good electrical contact. If there is no problem, replace the Toner Empty Sensor (PL 4.2). • Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Status Indicator RAPS Initial Issue July, 2007 2-18 WorkCentre 5020...
Page 31 Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Error Name Drum cartridge life end Explanation J6-1 The Drum Cartridge has reached the end of its life. Check Items Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020 2-19...
Page 32 During a copy job in Collate Mode, the EPC memory is full. N1-1 • Or, the machine has reached a state where it is unable to scan in any more documents. Check Items Press the [Stop] button on the Control Panel. Status Indicator RAPS Initial Issue July, 2007 2-20 WorkCentre 5020...
Page 33 Or, there is no scan job request from the PC after a push scan notification. Check Items The error will clear itself after a set amount of time has passed. Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020 2-21...
Page 34 U4-2 Figure 1 Explanation A temperature above 250°C is continuously detected for 480ms. Error Name FS1 thermistor defect CH10.1 U4-3 U4-3 Figure 1 Explanation FS1 cannot be monitored any more. Status Indicator RAPS Initial Issue July, 2007 2-22 WorkCentre 5020...
Page 35 Or, the AOIC PWB has failed to read the Billing Counter. Error Name HVPS fail CH9.1 U9-0 U9-0 Figure 1 Explanation A 500 msec cycle of the signal HVPS#ERR=High was detected twice in a row. Initial Issue Status Indicator RAPS July, 2007 WorkCentre 5020 2-23...
Page 36 A5-1 Platen Cover Open Document Cover Open E5-1 IOT L/H Cover open E5-2 IOT Front Cover open Paper Cover Open E6-1 L/H Low Cover open E6-2 STM L/H Cover open Status Indicator RAPS Initial Issue July, 2007 2-24 WorkCentre 5020...
Page 37: U0-1 Main Motor Stop Error
The wire is not shorted or open. Repair the wire. Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Initial Issue Status Indicator RAPS July, 2007 U0-1, U1-1 WorkCentre 5020 2-25...
Page 38: U2-1 Carriage Module Fail
Install the Carriage Sensor (PL 10.6) properly. Replace the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Replace the IIT Carriage (PL 10.3) (REP 10.3.1). Status Indicator RAPS Initial Issue July, 2007 U2-1, U3-5 2-26 WorkCentre 5020...
Page 39: U4-1 Fuser On Time Fail
Repair the wire. Replace the Fuser (PL 5.1) (REP 5.1.1), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Initial Issue Status Indicator RAPS July, 2007 U4-1, U4-2 WorkCentre 5020 2-27...
Page 40: U4-3 Fs1 Thermistor Defect
Replace the NOHAD Fan (PL 9.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Replace the Fuser (PL 5.1) (REP 5.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Status Indicator RAPS Initial Issue July, 2007 U4-3, U4-9 2-28 WorkCentre 5020...
Page 41: U6-2 Ram Read/Write Check Error
Turn the power OFF and ON. U6-2 recurs. Turn the power OFF and ON. U6-3 recurs. Completed Completed Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Initial Issue Status Indicator RAPS July, 2007 U6-2, U6-3 WorkCentre 5020 2-29...
Page 42: U6-4 Nvm Read/Write Cannot Be Executed
Upgrade the ROM to the latest version. Turn the power OFF and ON. U6-4 recurs. Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Completed Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Status Indicator RAPS Initial Issue July, 2007 U6-4, U6-5 2-30 WorkCentre 5020...
Page 43: U7-0 Ui Communication Timeout
Replace the User Interface PWB (PL 8.4) (REP 8.4.1). Replace the User Interface PWB (PL 8.4) (REP 8.4.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Initial Issue Status Indicator RAPS July, 2007 U7-0, U7-1 WorkCentre 5020 2-31...
Page 44: U8-1 Billing Counter Defect
Check between J520-1 ( P/J520) and J406-1 ( P/J406) on the HVPS PWB for a short circuit. If there is no short, replace the HVPS (PL 8.2) (REP 8.2.1). Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Completed Status Indicator RAPS Initial Issue July, 2007 U8-1, U9-0 2-32 WorkCentre 5020...
Page 45 IQ11 Repeating Bands, Streaks, Spots, and Smears RAP..........IQ12 Mottle RAP ......................IQ13 Spots RAP ......................IQ14 Black Prints RAP ....................IQ15 Blank Image RAP ....................3-10 Copy Quality Specification ....................3-10 Samples of Image Quality Defects.................. 3-16 Initial Issue Image Quality July, 2007 WorkCentre 5020...
Page 46 Image Quality Initial Issue July, 2007 WorkCentre 5020...
Page 47: Iq1 Iot Image Quality Entry Rap
Toner spots and blank areas are spread irregu- IQ13 larly over the whole page. Solid black copy The output is completely black. IQ14 Blank copy The output is completely white. IQ15 Initial Issue Image Quality July, 2007 IQ1, IQ2 WorkCentre 5020...
Page 48: Iq3 Low Image Density Rap
Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1). Image Quality Initial Issue July, 2007 IQ3, IQ4 WorkCentre 5020...
Page 49: Iq5 Residual Image (Ghosting) Rap
Remove the HVPS (PL 8.2) (REP 8.2.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Completed Replace the AIOC PWB (PL 8.1) (REP 8.1.1), followed by the HVPS (PL 8.2) (REP 8.2.1). Initial Issue Image Quality July, 2007 IQ5, IQ6 WorkCentre 5020...
Page 50: Iq7 Deletion Rap
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is not damaged. Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Replace the Transfer Corotron (PL 4.3) (REP 4.3.1). Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Image Quality Initial Issue July, 2007 IQ7, IQ8 WorkCentre 5020...
Page 51: Iq9 Process Direction Bands, Streaks, And Smears Rap
Check the ROS (PL 3.1) (REP 3.1.1). The ROS is clean and not scratched. Clean the ROS (PL 3.1) (REP 3.1.1). If it is scratched, replace it. Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1). Initial Issue Image Quality July, 2007 IQ9, IQ10 WorkCentre 5020...
Page 52: Iq11 Repeating Bands, Streaks, Spots, And Smears Rap
Clean the surface of the Heat Roll. If you can’t, replace the Fuser (PL 5.1) (REP 5.1.1). Completed Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1). Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Image Quality Initial Issue July, 2007 IQ11, IQ12 WorkCentre 5020...
Page 53: Iq13 Spots Rap
Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Replace the ROS (PL 3.1) (REP 3.1.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1). Initial Issue Image Quality July, 2007 IQ13, IQ14 WorkCentre 5020...
Page 54: Iq15 Blank Image Rap
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1). Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1). Image Quality Initial Issue July, 2007 IQ15, 3-10 WorkCentre 5020...
Page 55 Linearity: D 283mm Registration: Lead +/-2.4 +/-3.1 Registration: Side +/-3.0 +/-3.2 Magnification: V (%) +/-0.95 (100%) 400mm +/-1.16 (50%-99%) +/-1.47 (101%-200%) Magnification: H (%) +/-0.95 (100%) 280mm +/-1.16 (50%-99%) +/-1.47 (101%-200%) Initial Issue Image Quality July, 2007 WorkCentre 5020 3-11...
Page 56 How to measure (Refer to Figure 2) Text/Image Density Measure the 0.7G line image (10) at 3 locations. (100%/Normal mode only) Determine the maximum and minimum mean value measured (within the same copy). Image Quality Initial Issue July, 2007 3-12 WorkCentre 5020...
Page 57 141.4%: Measure the resolution target 17 at 2 locations. Skip and Smear 100%: Check that the 2.5lp/mm ladder 18 is resolving across the entire page. 70.7~99%: Check that the 1.8lp/mm ladder 19 is resolving across the entire page. Initial Issue Image Quality July, 2007 WorkCentre 5020 3-13...
Page 58 Figure 2 Image Quality Measurement Positions (Test Pattern 499T247) Image Quality Specification Total System Image Quality Initial Issue July, 2007 3-14 WorkCentre 5020...
Page 59 Ladder A3 Entire 2.5 Lo/mm Page (Min)*1 Skip/Smear Ladder A3 Entire 1.8 Lo/mm Page (Min) Skip/Smear Ladder A3 Entire 2.5 Lo/mm Page (Min) Skip/Smear Ladder A3 Entire 2.5 Lo/mm Page (Min)*1 Initial Issue Image Quality July, 2007 WorkCentre 5020 3-15...
Page 60: Samples Of Image Quality Defects
• Fluctuation in Background Suppression Values for Copies of Originals • Defects Related to Scan Print • Light Background Due to Background Suppression in Copies of Originals with Frames (Figure 10) Image Quality Initial Issue July, 2007 3-16 WorkCentre 5020...
Page 61 Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). The problem may occur immediately after you install a new Drum Cartridge. This can be corrected by feeding a few sheets of There was a drop in the level of developer material. paper. Initial Issue Image Quality July, 2007 WorkCentre 5020 3-17...
Page 62 Strobing (28mm or 14mm Pitch Density) Figure 2 Strobing (28mm or 14mm Pitch Density) Cause Developer Magnetic Roll bias. Action Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Image Quality Initial Issue July, 2007 3-18 WorkCentre 5020...
Page 63 Clean the optical path between the ROS (PL 3.1) (REP 3.1.1) and the Drum Cartridge (PL 4.1) (REP 4.1.1), and clean the seal glass. Developer material clogging on the Developer Magnetic Roll due to foreign substances. Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Initial Issue Image Quality July, 2007 WorkCentre 5020 3-19...
Page 64 Black Bands Figure 4 Black Bands Cause The developer material is not well mixed. Action Mix the developer material by processing blank paper. Image Quality Initial Issue July, 2007 3-20 WorkCentre 5020...
Page 65 Figure 5 Toner Contamination Cause Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Cloud of toner falling from the Drum Cartridge (PL 4.1) (REP 4.1.1). Action Mix the developer material by processing blank paper. Initial Issue Image Quality July, 2007 WorkCentre 5020 3-21...
Page 66 Figure 6 Toner Splattering Cause Action Paper size mismatch (tray settings and paper size are different). Check the tray settings. Increased paper resistance due to dry conditions. Use paper from a freshly opened packet. Image Quality Initial Issue July, 2007 3-22 WorkCentre 5020...
Page 67 White Spots (Irregular) Figure 7 White Spots Cause Increased paper resistance due to dry conditions. Action Use paper from a freshly opened packet. Initial Issue Image Quality July, 2007 WorkCentre 5020 3-23...
Page 68 1,4: Clean or replace the Drum Cartridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP 5.1.1). 44mm Pitch (Charger): Scratches or foreign substances. 2,3: Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Image Quality Initial Issue July, 2007 3-24 WorkCentre 5020...
Page 69 2,3: Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). 44mm Pitch (Charger): Scratches or foreign substances. 80mm Pitch (Heat Roll): Scratches or foreign substances. 19mm Pitch (Fuser Roll-Exit): Dirt. 44mm Pitch (Registration): Dirt. Initial Issue Image Quality July, 2007 WorkCentre 5020 3-25...
Page 70 Moire may occur when scanned images are printed. Cause This could be due to the resolution conversion process between the original and the printer driver. Action Reduce sharpness. Secondary defect: Text is blurred. Image Quality Initial Issue July, 2007 3-26 WorkCentre 5020...
Page 71 Registration Edge. If there are dark frames along the Lead Registration Edge, Automatic Expo- sure cannot detect the original background density. Therefore, Background Suppression is cal- culated based on the density of the frames. Initial Issue Image Quality July, 2007 WorkCentre 5020 3-27...
Page 72 Image Quality Initial Issue July, 2007 3-28 WorkCentre 5020...
Page 73 REP 8.3.1 Control Panel (SCC) ..................4-56 REP 8.4.1 User Interface PWB (SCC) ................4-58 9. Cover REP 9.1.1 Output Tray....................4-61 REP 9.1.2 Front Left Cover..................... 4-62 REP 9.2.1 Rear Cover ....................4-63 Initial Issue Repairs and Adjustments July, 2007 WorkCentre 5020...
Page 74 Repairs and Adjustments Initial Issue July, 2007 WorkCentre 5020...
Page 75: Introduction
Follow the regulations respective titles or procedures. regarding Safety Critical Components set by FUJI XEROX Co., Ltd. Example 1: REP X.X.X Main PWB [Models with 1V] indicates that the entire procedure Important Information Stored Component (ISC): under this title applies to machines with Tag 1V.
Page 76 Repairs and Adjustments Initial Issue July, 2007 WorkCentre 5020...
Page 77: Rep 1.1.1 Iot Motor (Scc)
3 Release the wire harness of the IOT Motor from the hook. 4 Remove the wire harness of the IOT Motor from the slot in the frame. Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 1.1.1 WorkCentre 5020...
Page 78 Remove the IOT Motor (Figure 2). 1 Remove the Tapping Screws (4). 2 Remove the IOT Motor. Figure 2 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Initial Issue July, 2007 REP 1.1.1 WorkCentre 5020...
Page 79: Rep 2.2.1 Tray 1 Feed Clutch (Scc)
Turn OFF the power and unplug the machine. Remove the Rear Cover (REP 9.2.1). Disconnect the connector (Figure 1). 1 Disconnect the connector. 2 Release the wire harness from the clamp. Figure 2 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 2.2.1 WorkCentre 5020...
Page 80 When installing the Tray 1 Feed Clutch, place the tab of Clutch Bracket in the notch of 3 Remove the Tray 1 Feed Clutch. Tray 1 Feed Clutch (Figure 4). 4 Pull out the wire harness through the hole. Figure 4 Figure 3 Repairs and Adjustments Initial Issue July, 2007 REP 2.2.1 WorkCentre 5020...
Page 81: Rep 2.3.1 Tray 1 Feed Roll (Scc)
2 Release the Feed Shaft from the bearing by pressing down on the white tab. 3 Remove the Feed Shaft by pulling it in the direction of the arrow. Figure 2 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 2.3.1 WorkCentre 5020...
Page 82: Rep 2.5.1 Tray 1 Feed Sensor
Remove the Sensor Housing of the Tray 1 No Paper Sensor (REP 2.7.1). Open the Tray 1 Access Cover on the left side of the machine. Figure 3 Repairs and Adjustments Initial Issue July, 2007 REP 2.3.1, REP 2.5.1 4-10 WorkCentre 5020...
Page 83 (Figure 2). 4 Move the wire harness toward you and disconnect the connector. A Square hole 5 Remove the Tray 1 Feed Sensor. Figure 2 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 2.5.1 WorkCentre 5020 4-11...
Page 84: Rep 2.7.1 Tray 1 No Paper Sensor
1 Disconnect the connector. 2 Release the tabs (2) to remove the Sensor Housing. Figure 2 Replacement To install, do the removal steps in reverse order. Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 2.7.1 4-12 WorkCentre 5020...
Page 85: Rep 2.8.1 Registration (Scc)
4 Remove the wire harness from the hooks (2). 5 Remove the wire harness from the slots (2) in the frame. 6 Remove the wire harness from the guides (3). Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 2.8.1 WorkCentre 5020 4-13...
Page 86 Remove the Front Stopper (Figure 3). 1 Remove the wire harness from the guide. 1 Remove the Front Stopper. 2 Slide the Connector Housing through the hole. Figure 3 Figure 2 Repairs and Adjustments Initial Issue July, 2007 REP 2.8.1 4-14 WorkCentre 5020...
Page 87 1 Press the tab in the direction of the arrow to remove the boss of the Registration from the frame. Figure 4 Replacement To install, do the removal steps in reverse order. Initial Issue Repairs and Adjustments July, 2007 REP 2.8.1 WorkCentre 5020 4-15...
Page 88 Repairs and Adjustments Initial Issue July, 2007 REP 2.8.1 4-16 WorkCentre 5020...
Page 89: Rep 3.1.1 Ros (Scc)
2 Remove the Laser Housing. NOTE: Attach the attachment in the ROS Replacement Kit to a Stubby Driver to remove the screws (Figure 1). Figure 2 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 3.1.1 WorkCentre 5020 4-17...
Page 90 To install, do the removal steps in reverse order. NOTE: When powering up to perform operations with the ROS installed, read the warning label pasted on the ROS before proceeding with the operation. Repairs and Adjustments Initial Issue July, 2007 REP 3.1.1 4-18 WorkCentre 5020...
Page 91: Rep 4.1.1 Drum Cartridge
Remove the Drum Cartridge (Figure 1). 1 Release the tab. 2 Remove the Drum Cartridge. Figure 2 Figure 1 Replacement To install, do the removal steps in reverse order. Initial Issue Repairs and Adjustments July, 2007 REP 4.1.1 WorkCentre 5020 4-19...
Page 92: Rep 4.2.1 Toner Empty Sensor
Remove Tray 1. Remove Tray 2 (REP 11.1.1). Disconnect the connector (Figure 1). 1 Release the wire harness from the clamp. 2 Disconnect the connector. Figure 2 Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 4.2.1 4-20 WorkCentre 5020...
Page 93: Rep 4.2.2 Erase Lamp
Remove the Output Tray (REP 9.1.1). Remove the Rear Cover (REP 9.2.1). Remove the Transfer Corotron Housing (REP 4.3.1). Remove the HVPS and Contact Block (REP 8.2.1). Figure 3 Initial Issue Repairs and Adjustments July, 2007 REP 4.2.1, REP 4.2.2 WorkCentre 5020 4-21...
Page 94 Release the Erase Lamp tabs (7) (Figure 1). Remove the Erase Lamp (Figure 2). 1 Release the tabs (upper: 3). 1 Remove the Erase Lamp. 2 Release the tabs (lower: 4). Figure 2 Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 4.2.2 4-22 WorkCentre 5020...
Page 95: Rep 4.3.1 Transfer Module
Remove the Drum Cartridge (REP 4.1.1). Remove the Output Tray (REP 9.1.1). Remove the Rear Cover (REP 9.2.1). Remove the Exit Transport (REP 6.1.1). Remove the Fuser (REP 5.1.1). Figure 3 Initial Issue Repairs and Adjustments July, 2007 REP 4.2.2, REP 4.3.1 WorkCentre 5020 4-23...
Page 96 2 Remove the Transfer Corotron Housing by pulling its front side in the direction of the 2 Move the Fuser Connector Bracket. arrow. 3 Remove the Tapping Screw. Figure 1 Figure 2 Repairs and Adjustments Initial Issue July, 2007 REP 4.3.1 4-24 WorkCentre 5020...
Page 97 4 Remove the Detack Cable (black) from the guides (2). 5 Disconnect the Transfer Cable (white). 6 Remove the Transfer Cable (white) from the guides (3). Figure 3 Figure 4 Initial Issue Repairs and Adjustments July, 2007 REP 4.3.1 WorkCentre 5020 4-25...
Page 98 To install, do the removal steps in reverse order. Perform the following steps to install the Corotron Block (Figure 5). 1 Press the Spring Plate. 2 Install the Corotron Block. Figure 6 Figure 5 Repairs and Adjustments Initial Issue July, 2007 REP 4.3.1 4-26 WorkCentre 5020...
Page 99: Rep 4.4.1 Corotron Wire
Remove the Inboard/Outboard Cover (Figure 1). 1 Remove the Inboard Cover in the direction of the arrow. 2 Release the tabs (2) to remove the Outboard Cover. Figure 7 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 4.3.1, REP 4.4.1 WorkCentre 5020 4-27...
Page 100 1 Attach the Corotron Wire. 1 Attach the spring to the Corotron Wire. 2 Attach the spring. Figure 2 Figure 3 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Initial Issue July, 2007 REP 4.4.1 4-28 WorkCentre 5020...
Page 101: Rep 5.1.1 Fuser (Scc)
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough. Open the Left Side Cover. Remove the Connector Cover (Figure 1). 1 Remove the Tapping Screw. 2 Remove the Connector Cover. Figure 2 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 5.1.1 WorkCentre 5020 4-29...
Page 102 1 Insert the wire harness into the U-groove of the Fuser Frame. 2 Insert the stud of the Connector Cover into the hole in the frame. Figure 3 Figure 4 Repairs and Adjustments Initial Issue July, 2007 REP 5.1.1 4-30 WorkCentre 5020...
Page 103: Rep 5.1.2 Temperature Control Sensor Assembly
Remove the Fuser (REP 5.1.1). Slide the Cover to the left and remove (Figure 1). Harness Screw Cover Figure 2 Removing the Temperature Control Sensor Assembly Figure 1 Removing the Cover Initial Issue Repairs and Adjustments July, 2007 REP 5.1.2 WorkCentre 5020 4-31...
Page 104: Rep 5.1.3 Fuser Lamp
Slide the Cover to the left and remove (Figure 1). Screw Sensor Block Notch Figure 3 Installing the Temperature Control Sensor Assembly Cover Figure 1 Removing the Cover Repairs and Adjustments Initial Issue July, 2007 REP 5.1.2, REP 5.1.3 4-32 WorkCentre 5020...
Page 105 2 Remove the Screw. White Wire Screw Terminal Screw Terminal Figure 2 Disconnecting the hot side of the Fuser Lamp Figure 3 Disconnecting the neutral side of the Fuser Lamp Initial Issue Repairs and Adjustments July, 2007 REP 5.1.3 WorkCentre 5020 4-33...
Page 106 Figure 4 Removing the Fuser Lamp Housing Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves. To install, do the removal steps in reverse order. Repairs and Adjustments Initial Issue July, 2007 REP 5.1.3 4-34 WorkCentre 5020...
Page 107: Rep 5.1.4 Fuser Roll
NOTE: Do not lose the Cover Mount (Figure 2). Fuser Cover Figure 2 Fuser Cover Removed Fuser Cover Stripper Finger Assembly Screw Screws Figure 1 Removing the Fuser Cover Figure 3 Removing the Stripper Finger Assembly Initial Issue Repairs and Adjustments July, 2007 REP 5.1.4 WorkCentre 5020 4-35...
Page 108 3 Remove the Retaining Ring from the other end of the Fuser Roll. Bushing Fuser Roll Frame Fuser Roll Drive Gear Figure 5 Removing the Fuser Roll Retaining Ring Figure 4 Removing the Retaining Rings and Drive Gear Repairs and Adjustments Initial Issue July, 2007 REP 5.1.4 4-36 WorkCentre 5020...
Page 109 NOTE: When installing the Drive Gear, make sure that the Locating Key is oriented as shown in Figure 6. Figure 7 Setting the Stripper Fingers Locating Key Figure 6 Installing the Drive Gear Initial Issue Repairs and Adjustments July, 2007 REP 5.1.4 WorkCentre 5020 4-37...
Page 110: Rep 5.1.5 Fuser Pressure Roll
Do not touch the glass part of the Fuser Lamp unless you are wearing gloves. NOTE: When installing the Fuser Roll, see REP 5.1.4. To install, do the removal steps in reverse order. Figure 1 Removing the Bushings Repairs and Adjustments Initial Issue July, 2007 REP 5.1.5 4-38 WorkCentre 5020...
Page 111: Rep 6.1.1 Exit Transport
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough. Open the Left Side Cover. Remove the Rear Cover (REP 9.2.1). Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 6.1.1 WorkCentre 5020 4-39...
Page 112 Remove the Connector Cover (Figure 2). Lower the Fuser levers (2) (Figure 3). 1 Remove the Tapping Screw. 1 Lower the levers (2). 2 Remove the Connector Cover. Figure 3 Figure 2 Repairs and Adjustments Initial Issue July, 2007 REP 6.1.1 4-40 WorkCentre 5020...
Page 113 3 Remove the Belt from the Exit Transport Drive Gear, and disconnect J153 from the in the frame (Figure 5). Fuser Exit Sensor. 4 Remove the J153 wire harness from the Exit Transport. J153 Figure 5 Figure 4 Initial Issue Repairs and Adjustments July, 2007 REP 6.1.1 WorkCentre 5020 4-41...
Page 114 Repairs and Adjustments Initial Issue July, 2007 REP 6.1.1 4-42 WorkCentre 5020...
Page 115: Rep 7.1.1 Simplex Module
6 Remove the wire harness from the hooks (3). Tape the Bypass Tray so that it cannot open by itself (Figure 1). 1 Apply 2 pieces of tape as shown. Figure 2 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 7.1.1 WorkCentre 5020 4-43...
Page 116 1 Remove the Front Stopper from the Registration. 1 Release the tab to remove the Rear Stopper. 2 Release the tab to remove the Front Stopper. Figure 4 Figure 3 Repairs and Adjustments Initial Issue July, 2007 REP 7.1.1 4-44 WorkCentre 5020...
Page 117: Rep 7.5.1 Bypass Feed Roll
Remove the Feed Roll Cap (Figure 1). 1 Release the tab to remove the Feed Roll Cap. Figure 5 Replacement To install, do the removal steps in reverse order. Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 7.1.1, REP 7.5.1 WorkCentre 5020 4-45...
Page 118 Remove the Bypass Feed Roll (Figure 2). 1 Release the hook to remove the Bypass Feed Roll. Figure 2 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Initial Issue July, 2007 REP 7.5.1 4-46 WorkCentre 5020...
Page 119: Rep 8.1.1 Aioc Pwb (Scc)
If a wrist band is not available, touch a metallic section to discharge the static electricity. Remove the Rear Cover (REP 9.2.1). Disconnect the AIOC PWB connectors (9) (Figure 1). Figure 2 Removing the Core Clip Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 8.1.1 WorkCentre 5020 4-47...
Page 120 Remove the screw of the USB connector (Figure 4). 1 Disconnect the Flexible Print Cables (2). 1 Remove the screw. 2 Remove the Cores (2). Figure 4 Figure 3 Repairs and Adjustments Initial Issue July, 2007 REP 8.1.1 4-48 WorkCentre 5020...
Page 121 When replacing the AIOC PWB, transfer the EP ROM (U2) from the old board to the new 3 Slide the the AIOC PWB up and out of P/J 407. one (Figure 6). A EP ROM (U2) Figure 5 Figure 6 Initial Issue Repairs and Adjustments July, 2007 REP 8.1.1 WorkCentre 5020 4-49...
Page 122: Rep 8.1.2 Lvps (Scc)
Remove the AIOC PWB (REP 8.1.1). Remove the PWB Bracket (Figure 1). 1 Remove the screws (4). 2 Remove the PWB Bracket. Figure 2 Removing the IIT Ground Plate Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 8.1.2 4-50 WorkCentre 5020...
Page 123 1 Disconnect the connectors (2). 2 Disconnect the connector (wire: brown). 3 Remove the Tapping Screws (2). 4 Remove the screws (2). 5 Move the Power Inlet Bracket. Figure 4 Figure 3 Initial Issue Repairs and Adjustments July, 2007 REP 8.1.2 WorkCentre 5020 4-51...
Page 124 1 Remove the screw to remove the Ground Wire. 2 Remove the Tapping Screws (2). 3 Remove the LVPS. Figure 5 Figure 6 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Initial Issue July, 2007 REP 8.1.2 4-52 WorkCentre 5020...
Page 125: Rep 8.2.1 Hvps (Scc)
3 Slide the Connector Housing that was removed in step 1 through the square hole. Figure 2 Figure 1 Open the Front Cover. Remove the Output Tray (REP 9.1.1). Initial Issue Repairs and Adjustments July, 2007 REP 8.2.1 WorkCentre 5020 4-53...
Page 126 1 Remove the Contact Block in the direction of the arrow. 2 Disconnect the connector at the inner side of the HVPS. 3 Remove the HVPS and Contact Block. Figure 4 Figure 3 Repairs and Adjustments Initial Issue July, 2007 REP 8.2.1 4-54 WorkCentre 5020...
Page 127 To install, do the removal steps in reverse order. Insert the wire harness of the HVPS into the slot of the Laser Housing (Figure 5). A Slot Figure 6 Figure 5 Initial Issue Repairs and Adjustments July, 2007 REP 8.2.1 WorkCentre 5020 4-55...
Page 128: Rep 8.3.1 Control Panel (Scc)
Remove the Control Panel Cover (Figure 1). 1 Remove the Tapping Screws (2). 2 Press the tabs (2) to release them. 3 Remove the Control Panel Cover towards the front. Figure 2 Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 8.3.1 4-56 WorkCentre 5020...
Page 129 3 Remove the Cable Band from the Control Panel Hook (Figure 4, B). (Figure 4). A Spring - On top B Hook - Below Figure 3 Figure 4 Initial Issue Repairs and Adjustments July, 2007 REP 8.3.1 WorkCentre 5020 4-57...
Page 130: Rep 8.4.1 User Interface Pwb (Scc)
Turn the Control Panel upside down. Remove the Support Brackets (Figure 1). 1 Remove the Tapping Screws (6). 2 Remove the Support Brackets (3). Figure 5 Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 8.3.1, REP 8.4.1 4-58 WorkCentre 5020...
Page 131 Remove the User Interface PWB (Figure 2). 1 Remove the Tapping Screws (12). 2 Remove the User Interface PWB. Figure 2 Replacement To install, do the removal steps in reverse order. Initial Issue Repairs and Adjustments July, 2007 REP 8.4.1 WorkCentre 5020 4-59...
Page 132 Repairs and Adjustments Initial Issue July, 2007 REP 8.4.1 4-60 WorkCentre 5020...
Page 133: Rep 9.1.1 Output Tray
Remove the Output Tray (Figure 1). 1 Remove the Tapping Screws (2). 2 Remove the Output Tray by pulling it in the direction of the arrow. Figure 2 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 9.1.1 WorkCentre 5020 4-61...
Page 134: Rep 9.1.2 Front Left Cover
Remove the Front Left Cover (Figure 1). 1 Remove the Tapping Screw. 2 Remove the Front Left Cover by pulling in the direction of the arrow. Figure 2 Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 9.1.2 4-62 WorkCentre 5020...
Page 135: Rep 9.2.1 Rear Cover
Disconnect the connector (Figure 1). 1 Disconnect the connector. 2 Remove the cable band. Figure 2 Replacement To install, do the removal steps in reverse order. Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 9.2.1 WorkCentre 5020 4-63...
Page 136: Rep 9.2.2 Right Cover
2 Unplug the USB connector. 3 Remove the Tapping Screws (2). 4 Remove the Right Cover by pulling it in the direction of the arrow. Figure 2 Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 9.2.2 4-64 WorkCentre 5020...
Page 137: Rep 10.1.1 Iit Platen Cover
Carefully lower the Platen Cover down onto the Platen Cushion. Press down evenly to ensure good adhesion. Platen Cover mounting posts Platen Cushion When installing a new Platen Cushion, place it against this corner Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 10.1.1 WorkCentre 5020 4-65...
Page 138: Rep 10.2.1 Iit Upper Cover (Scc)
1 Remove the screws (7). 2 Remove the Tapping Screws (2). 3 Remove the cap. Figure 2 Replacement To install, do the removal steps in reverse order. Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 10.2.1 4-66 WorkCentre 5020...
Page 139: Rep 10.3.1 Iit Carriage (Scc)
(Figure 1). 1 Move the IIT Carriage to the rear notch of the IIT Frame. 2 Secure the Carriage Cable with 2 pieces of tape. Figure 2 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 10.3.1 WorkCentre 5020 4-67...
Page 140 A Secure the Carriage Cable with tape 2 Remove the Cable Spring. 1 Pulley 3 Remove the Carriage Cable from the pulley. 4 Remove the Carriage Cable from the guide. Figure 4 Figure 3 Repairs and Adjustments Initial Issue July, 2007 REP 10.3.1 4-68 WorkCentre 5020...
Page 141 2 Remove the Carriage Cable (black) from the guide. 1 Secure the Carriage Cable with tape 3 Remove the Carriage Cable (black) from the guide. Figure 6 Figure 5 Initial Issue Repairs and Adjustments July, 2007 REP 10.3.1 WorkCentre 5020 4-69...
Page 142 1 Remove the Cable Spring. 1 Secure the Carriage Cable with tape. 2 Disconnect the Carriage Cable. 3 Remove the Carriage Cable from the pulley. Figure 8 Figure 7 Repairs and Adjustments Initial Issue July, 2007 REP 10.3.1 4-70 WorkCentre 5020...
Page 143 (Figure 9). does not get separated from the Cable Supply Drum (Figure 10). 1 Disconnect the Carriage Cable. 1 Secure the Carriage Cable with tape. Figure 9 Figure 10 Initial Issue Repairs and Adjustments July, 2007 REP 10.3.1 WorkCentre 5020 4-71...
Page 144 To install, do the removal steps in reverse order. Do not allow the Rail Contact of the IIT Carriage to bend in the direction of the arrow (Figure 12). A Rail Contact Figure 11 Figure 12 Repairs and Adjustments Initial Issue July, 2007 REP 10.3.1 4-72 WorkCentre 5020...
Page 145: Rep 10.3.2 Flexible Print Cable (Scc)
Remove the IIT Upper Cover (REP 10.2.1). Remove the IIT Carriage (REP 10.3.1). Remove the Core Clip (Figure 1). 1 Remove the Core Clip. Figure 13 Figure 1 Removing the Core Clip Initial Issue Repairs and Adjustments July, 2007 REP 10.3.1, REP 10.3.2 WorkCentre 5020 4-73...
Page 146 2 Remove the Cores (2). 2 Slide the Flexible Print Cable through the hole in the IIT Frame. Figure 2 Figure 3 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Initial Issue July, 2007 REP 10.3.2 4-74 WorkCentre 5020...
Page 147: Rep 10.6.1 Exposure Lamp
Remove the IIT Upper Cover (REP 10.2.1). Remove the Inverter PWB Bracket 2 (Figure 1). 1 Remove the screw. 2 Remove the Inverter PWB Bracket 2. Figure 2 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 10.6.1 WorkCentre 5020 4-75...
Page 148: Rep 10.7.1 Carriage Cable And Drum
Remove the IIT Upper Cover (REP 10.2.1). Remove the IIT Carriage (REP 10.3.1). Turn the IIT Carriage upside down. Figure 3 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Initial Issue July, 2007 REP 10.6.1, REP 10.7.1 4-76 WorkCentre 5020...
Page 149 1 Peel off the pieces of tape to remove the Carriage Cables. To install, do the removal steps in reverse order. Attach the Carriage Cables (black/silver) to the holes in the Drum (Figure 2). Figure 1 Figure 2 Initial Issue Repairs and Adjustments July, 2007 REP 10.7.1 WorkCentre 5020 4-77...
Page 150 Wind the Carriage Cables around the pulleys (Figure 4). See also the Cable Winding Schematic (Figure 5). Secure the Cables with pieces of tape so that they do not become loose (see Figure 1). Figure 3 Figure 4 Repairs and Adjustments Initial Issue July, 2007 REP 10.7.1 4-78 WorkCentre 5020...
Page 151: Rep 10.7.2 Inverter Pwb
Remove the Inverter PWB Bracket 2 (Figure 1). 1 Remove the screw. 2 Remove the Inverter PWB Bracket 2. Figure 5 Cable Winding Schematic Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 10.7.1, REP 10.7.2 WorkCentre 5020 4-79...
Page 152 1 Release the wire harness from the clamp. 1 Remove the screw. 2 Disconnect the connectors (2). 2 Remove the Inverter PWB Bracket 1. Figure 2 Figure 3 Repairs and Adjustments Initial Issue July, 2007 REP 10.7.2 4-80 WorkCentre 5020...
Page 153 Remove the Inverter PWB (Figure 4). 1 Remove the Tapping Screw. 2 Remove the Inverter PWB. Figure 4 Replacement To install, do the removal steps in reverse order. Initial Issue Repairs and Adjustments July, 2007 REP 10.7.2 WorkCentre 5020 4-81...
Page 154 Repairs and Adjustments Initial Issue July, 2007 REP 10.7.2 4-82 WorkCentre 5020...
Page 155: Rep 11.1.1 Tray 2
Disconnect the connector. (Figure 1). 1 Disconnect the connector. 2 Pull out the cable clamp. Figure 1 Replacement Figure 1 • To install, do the removal steps in reverse order. Initial Issue Repairs and Adjustments July, 2007 REP 11.1.1, REP 11.1.2 WorkCentre 5020 4-83...
Page 156 Remove the Countersunk Head Screws at the front (Figure 3). 1 Remove the Countersunk Head Screws (2). 1 Pull out Tray 1. 2 Remove the Countersunk Head Screws (2). Figure 2 Figure 3 Repairs and Adjustments Initial Issue July, 2007 REP 11.1.2 4-84 WorkCentre 5020...
Page 157: Rep 11.4.1 Tray 2 Feed Roll
2 Remove the bearing. 3 Slide the Feed Shaft towards the rear to remove it. Figure 4 Replacement To install, do the removal steps in reverse order. Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 11.1.2, REP 11.4.1 WorkCentre 5020 4-85...
Page 158 When installing the Tray 2 Feed Roll, align the pin on the Feed Shaft with the groove in the Tray 2 Feed Roll (Figure 3). Figure 2 Figure 3 Repairs and Adjustments Initial Issue July, 2007 REP 11.4.1 4-86 WorkCentre 5020...
Page 159: Rep 11.4.2 Tray 2 Retard Roll
Remove Tray 2 (REP 11.1.1). Remove the Tray 2 Feeder (Figure 1). 1 Remove the Tapping Screws (4). 2 Remove the Tray 2 Feeder. Figure 2 Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 11.4.2 WorkCentre 5020 4-87...
Page 160 Remove the Tray 2 Retard Roll (Figure 4). 1 Remove the Retard Shaft. 1 Release the tab to remove the Tray 2 Retard Roll. Figure 3 Figure 4 Repairs and Adjustments Initial Issue July, 2007 REP 11.4.2 4-88 WorkCentre 5020...
Page 161 When installing the Tray 2 Retard Roll, align the coupling of the Friction Clutch with the B Tray 2 Retard Roll Tray 2 Retard Roll (Figure 5). Figure 6 Figure 5 Initial Issue Repairs and Adjustments July, 2007 REP 11.4.2 WorkCentre 5020 4-89...
Page 162: Rep 11.5.1 Stm Feed Sensor
Remove the STM Feed Sensor (Figure 1). 1 Pull out the cable clamp. 2 Disconnect the connector. 3 Release the tabs, and remove the STM Feed Sensor. Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 11.5.1 4-90 WorkCentre 5020...
Page 163: Rep 11.5.2 Stm Pwb (Scc)
Remove the STM Rear Cover (PL 11.5). Remove the STM PWB (Figure 1). 1 Disconnect the connectors (3). 2 Remove the screws (2). 3 Remove the STM PWB. Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 11.5.2 WorkCentre 5020 4-91...
Page 164: Rep 11.6.1 Stm Feed Clutch
Remove the STM Rear Cover (PL 11.5). Remove the gears (Figure 1). 1 Remove the E-rings. 2 Release the tabs. Figure 2 Replacement To install, do the removal steps in reverse order. Figure 1 Repairs and Adjustments Initial Issue July, 2007 REP 11.6.1 4-92 WorkCentre 5020...
Page 165: Rep 11.6.2 Stm Feed Motor
1 Release the tab, and remove the gear. 2 Release the tab, and remove the gear. Figure 2 Replacement To install, do the removal steps in reverse order. Figure 1 Initial Issue Repairs and Adjustments July, 2007 REP 11.6.2 WorkCentre 5020 4-93...
Page 166: Rep 11.7.1 Stm No Paper Sensor
Remove the STM No Paper Sensor (Figure 1). 1 Disconnect the connector. 2 Release the tabs, and remove the STM No Paper Sensor. Figure 1 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Initial Issue July, 2007 REP 11.7.1 4-94 WorkCentre 5020...
Page 167: Adj 8.1.1 Edge Erase Adjustment
The [Firmware Update Tool (Updating...)] window is displayed indicating the data transfer in progress. Once the upgrade is completed, the [Firmware Update Tool (Result)] window is displayed. Click the [Finish] button. Initial Issue Repairs and Adjustments July, 2007 ADJ 8.1.1, ADJ 8.1.2 WorkCentre 5020 4-95...
Page 168: Adj 10.3.1 Iit Lead Edge/Side Edge Registration
A3 SEF paper. Repeat the procedure until the measured values for lead edge (A) and side edge (B) are within the specifications. Figure 1 IIT Lead Edge/Side Edge Registration Repairs and Adjustments Initial Issue July, 2007 ADJ 10.3.1 4-96 WorkCentre 5020...
Page 169: Adj 11.1.1 Carriage Assembly Alignment (Parallelism)
Figure 1 Carriage Assembly Alignment (Parallelism) Return the machine to its original state, and make a copy in Platen Mode. Check for optical skew, and repeat from step 1 as needed. Initial Issue Repairs and Adjustments July, 2007 ADJ 11.1.1 WorkCentre 5020 4-97...
Page 170 Repairs and Adjustments Initial Issue July, 2007 ADJ 11.1.1 4-98 WorkCentre 5020...
Page 171 PL 7.5 Bypass Tray Accessory ..................5-27 PL 7.6 Bypass Tray Component ..................5-28 Electrical PL 8.1 AIOC PWB, LVPS, Power Switch................ 5-29 PL 8.2 HVPS, Interlock Switch, Duplex PWB ..............5-30 Initial Issue Parts Lists July, 2007 WorkCentre 5020...
Page 172 Parts Lists Initial Issue July, 2007 WorkCentre 5020...
Page 173: Overview
210 x 297 Millimeters 148 x 210 Millimeters Auto Duplex American Wire Gauge Electro Magnetic Induction Giga Byte Kilo Byte Mega Byte Millimeters Magneto Optical Drive NOHAD Noise Ozone Heat Air Dirt Parts List Part of Parts List 07/26/2007 Introduction WorkCentre 5020...
Page 174: Subsystem Information
Change Tag Index tells you which kit or piece parts you need. Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriate number on the Tag matrix. Parts List 07/26/2007 Subsystem Information WorkCentre 5020...
Page 175: Symbology
(Figure 2). by the tag number within the circle (Figure 1). Information on the modification is in the Change Tag Index. Figure 2 Without Tag Symbol Figure 1 With Tag Symbol Parts List 07/26/2007 Symbology WorkCentre 5020...
Page 176 (Figure 3). Information on the modification is in the Change Tag ing was the configuration before being changed by the tag number within the circle (Figure 4). Index. Figure 4 Entire Drawing Without Tag Symbol Figure 3 Entire Drawing With Tag Symbol Parts List 07/26/2007 Symbology WorkCentre 5020...
Page 177: Pl 1.1 Iot Motor
PL 1.1 IOT Motor Item Part Description 007K94880 IOT Motor (REP 1.1.1) 120E22470 Push Tie – Gear Pulley – Cover – Belt – Traceability Label (Not Spared) Parts List 07/26/2007 PL 1.1 WorkCentre 5020...
Page 178: Pl 2.1 Tray 1
PL 2.1 Tray 1 Item Part Description 050K57460 Tray 1 Assembly – Tray Stopper – Label (Not Spared) Parts List 07/26/2007 PL 2.1 WorkCentre 5020...
Page 179: Pl 2.2 Tray 1 Frame Accessory
Gear (41T/22T) (P/O Item 3) 007K97790 Link Gear 807E19430 Gear (61T) 809E73520 Link Spring – Clutch Bracket (Not Spared) 807E19440 Gear (29T/29T) 013E25920 Bearing 121K40770 Tray 1 Feed Clutch (REP 2.2.1) 801K25580 Interlock Switch Frame Assembly Parts List 07/26/2007 PL 2.2 WorkCentre 5020...
Page 180: Pl 2.3 Tray 1 Components (1 Of 2)
– Feed Shaft (P/O Item 7) 059K32773 Feed Roll (REP 2.3.1) – Cover (Not Spared) – End Guide (Not Spared) – Pivot (Not Spared) – Spring (Not Spared) – Stopper (Not Spared) Parts List 07/26/2007 PL 2.3 5-10 WorkCentre 5020...
Page 181: Pl 2.4 Tray 1 Components ( 2 Of 2)
Retard Shaft (Not Spared) – Pad Spring (Not Spared) 019K07086 Retard Pad – Label (Max) (Not Spared) – Pinion Gear (Not Spared) – Bottom Stopper (Not Spared) 809E54170 Stopper Spring – Earth Plate (Not Spared) Parts List 07/26/2007 PL 2.4 WorkCentre 5020 5-11...
Page 182: Pl 2.5 Tray 1 Frame Components
– Roll (P/O Item 6) – Upper Baffle (P/O Item 6) – Eliminator (Not Spared) – Sensor Bracket (Not Spared) – Feed Sensor Spring (Not Spared) – Access Cover 1 (Not Spared) Parts List 07/26/2007 PL 2.5 5-12 WorkCentre 5020...
Page 183: Pl 2.6 Tray 1 Frame Components (2 Of 2)
Coupling Clutch 006K25750 Drive Feed Shaft 807E19460 Gear (21T) 059K48200 Take Away Roll Assembly 413W77559 Bearing 809E54180 Coupling Spring 013E90840 Bearing 013E32690 Coupling Bearing 807E19450 Gear (16T/29T) – Sensor Wire Harness (Not Spared) Parts List 07/26/2007 PL 2.6 WorkCentre 5020 5-13...
Page 184: Pl 2.7 No Paper Sensor Housing
PL 2.7 No Paper Sensor Housing Item Part Description 120E23791 No Paper Actuator – Sensor Housing (Not Spared) 130E87090 Tray 1 No Paper Sensor (REP 2.7.1) – Bracket (Not Spared) – Sensor Wire Harness (Not Spared) Parts List 07/26/2007 PL 2.7 5-14 WorkCentre 5020...
Page 185: Pl 2.8 Registration
PL 2.8 Registration Item Part Description 059K48250 Registration Roll Assembly (REP 2.8.1) Parts List 07/26/2007 PL 2.8 WorkCentre 5020 5-15...
Page 186: Pl 2.9 Registration Component
Washer (P/O PL2.8 Item 1) – Press Roll (P/O PL2.8 Item 1) – Closing Roll (P/O PL2.8 Item 1) – Bearing (P/O PL2.8 Item 1) 059K53230 Registration Roll – Clamp (P/O PL2.8 Item 1) Parts List 07/26/2007 PL 2.9 5-16 WorkCentre 5020...
Page 187: Pl 3.1 Ros
PL 3.1 ROS Item Part Description 062K18161 ROS Assembly (REP 3.1.1) – Laser Housing (Not Spared) – Label (Not Spared) – ROS Wire Harness – Ground Harness (Not Spared) Parts List 07/26/2007 PL 3.1 WorkCentre 5020 5-17...
Page 188: Pl 4.1 Drum Cartridge
PL 4.1 Drum Cartridge Item Part Description 101R00432 Drum Cartridge (REP 4.1.1) – Spring (P/O Item 5) – CRU Block (P/O Item 5) 106R01277 Toner Bottle 604K43850 CRU Blocker Kit Parts List 07/26/2007 PL 4.1 5-18 WorkCentre 5020...
Page 189: Pl 4.2 Toner Empty Sensor And Erase Lamp
PL 4.2 Toner Empty Sensor and Erase Lamp Item Part Description 130K71400 Toner Empty Sensor (REP 4.2.1) 122K94091 Erase Lamp (REP 4.2.2) Parts List 07/26/2007 PL 4.2 WorkCentre 5020 5-19...
Page 190: Pl 4.3 Transfer
PL 4.3 Transfer Item Part Description – Transfer Module (Not Spared) (REP 4.3.1) 125K93751 Transfer Corotron Housing 014K83122 Corotron Block Assembly Parts List 07/26/2007 PL 4.3 5-20 WorkCentre 5020...
Page 191: Pl 4.4 Transfer Corotron Housing Component
Part Description 125K93751 Transfer Corotron Housing 604K43810 Corotron Wire Kit (REP 4.4.1) – Spring (P/O Item 2) – Outboard Cover (Not Spared) – Latch (Not Spared) – Corotron Wire (P/O Item 2) Parts List 07/26/2007 PL 4.4 WorkCentre 5020 5-21...
Page 192: Pl 5.1 Fuser
Baffle Clip (Not Spared) 122E92530 Fuser Lamp (220V) (REP 5.1.3) – 122E92550 Fuser Lamp (110V) (REP 5.1.3) 022E30121 Fuser Roll (REP 5.1.4) 022K74110 Pressure Roll Assembly (REP 5.1.5) 130K71361 Temperature Control Sensor (REP 5.1.2) Parts List 07/26/2007 PL 5.1 5-22 WorkCentre 5020...
Page 193: Pl 6.1 Exit Transport
PL 6.1 Exit Transport Item Part Description 059K48230 Exit Transport (Simplex) (REP 6.1.1) Parts List 07/26/2007 PL 6.1 WorkCentre 5020 5-23...
Page 194: Pl 6.2 Exit Transport Component (Simplex)
Cap (P/O PL6.1 Item 1) – Sensor Support (P/O Item 18) 130E87090 Fuser Exit Sensor – Actuator (P/O Item 18) – Actuator Spring (P/O Item 18) – Insulator (P/O Item 18) 604K43840 Exit Sensor Kit Parts List 07/26/2007 PL 6.2 5-24 WorkCentre 5020...
Page 195: Pl 7.1 Simplex Module
PL 7.1 Simplex Module Item Part Description 802K99450 Simplex Module (REP 7.1.1) Parts List 07/26/2007 PL 7.1 WorkCentre 5020 5-25...
Page 196: Pl 7.2 Left Hand Cover Assembly
– Main Baffle (Not Spared) – Rear Stopper (P/O Item 12) – Latch Spring (P/O Item 13) 604K43860 Left Hand Door Kit 604K43870 Left Hand Door Latch Kit – Label (Not Spared) Parts List 07/26/2007 PL 7.2 5-26 WorkCentre 5020...
Page 197: Pl 7.5 Bypass Tray Accessory
MSI Spring Kit (P/O Item 22) 022E29860 Nudge Roller 604K45750 MSI Assembly No. 2 Repair Kit 604K45770 MSI Assembly No. 4 Repair Kit 604K45780 MSI Assembly No. 5 Repair Kit 604K45790 MSI Assembly No. 6 Repair Kit Parts List 07/26/2007 PL 7.5 WorkCentre 5020 5-27...
Page 198: Pl 7.6 Bypass Tray Component
Retard Spring (P/O PL7.5 Item 24) 019K08890 Retard Pad Assembly – Pre Shingler Bracket (P/O Item 15) 604K43830 Bypass Retard Kit 604K45740 MSI Assembly No. 1 Repair Kit 604K45760 MSI Assembly No. 3 Repair Kit Parts List 07/26/2007 PL 7.6 5-28 WorkCentre 5020...
Page 199: Pl 8.1 Aioc Pwb, Lvps, Power Switch
960K31862 AIOC PWB (110V) (REP 8.1.1) – 960K31863 AIOC PWB (220V) (REP 8.1.1) 105E17391 LVPS (220V) (REP 8.1.2) – 105E17411 LVPS (110V) – Choke Coil (Not Spared) – Power Cord (Not Spared) Parts List 07/26/2007 PL 8.1 WorkCentre 5020 5-29...
Page 200: Pl 8.2 Hvps, Interlock Switch, Duplex Pwb
– Earth Plate (Not Spared) – Front Cover Interlock Switch (Not Spared) – Earth Plate (Not Spared) – Harness Block (Not Spared) – Harness Block (Not Spared) – Core Clip (Not Spared) Parts List 07/26/2007 PL 8.2 5-30 WorkCentre 5020...
Page 201: Pl 8.3 Control Panel Accessory
Item Part Description – Support Bracket (Not Spared) – Control Panel Cover (Not Spared) 962K66150 Control Panel Wire Harness 848K04903 Control Panel (110V, 220V) (REP 8.3.1) – Label (Not Spared) (WorkCentre 5020) Parts List 07/26/2007 PL 8.3 WorkCentre 5020 5-31...
Page 202: Pl 8.4 Control Panel Component
Description – Control Panel Panel Case (With Key) (P/O PL8.4 Item 1) 960K32601 UI Platen PWB Assembly (REP 8.4.1) – Middle Panel (P/O PL8.4 Item 1) – Label (P/O PL8.4 Item 1) Parts List 07/26/2007 PL 8.4 5-32 WorkCentre 5020...
Page 203: Pl 9.1 Front / Top Cover
– Front Left Cover (REP 9.1.2) – Output Tray (Not Spared) (REP 9.1.1) – Right Top Cover (Not Spared) – Xerox Badge Plate (P/O Item 2) – IIT Support Bracket (Not Spared) – Duct (Not Spared) 848E04511 Front Cover 801E04660...
Page 204: Pl 9.2 Rear / Right Cover And Nohad Fan
Place on New Rear Cover) (REP 9.2.1) 848E04451 Right Cover (REP 9.2.2) 127K51631 NOHAD Fan 053E93650 Ozone Filter – Data Plate (Not Spared) (Remove Data Plate and Place on New Rear Cover) Parts List 07/26/2007 PL 9.2 5-34 WorkCentre 5020...
Page 205: Pl 10.1 Iit Accessory
IIT (Not Spared) – Label (Not Spared) – Platen Cover (P/O Item 8) 004E17510 Platen Cushion – Cap (Not Spared) – Label (Not Spared) (Error Code) 604K46500 Platen Cover Kit (REP 10.1.1) Parts List 07/26/2007 PL 10.1 WorkCentre 5020 5-35...
Page 206: Pl 10.2 Iit Component (1 Of 2)
PL 10.2 IIT Component (1 OF 2) Item Part Description 848K07410 IIT Upper Cover (REP 10.2.1) 604K44330 Hinge Kit – Blind Cover (Not Spared) – Plate Spring (P/O Item 2) Parts List 07/26/2007 PL 10.2 5-36 WorkCentre 5020...
Page 207: Pl 10.3 Iit Component (2 Of 2)
IIT Carriage (REP 10.3.1) – IIT Under Cover (Not Spared) 962K59950 Flexible Print Cable (REP 10.3.2) – Plate Spring (Not Spared) 809E79910 Cable Spring (Rear) 809E79920 Cable Spring (Front) – Pulley (Not Spared) Parts List 07/26/2007 PL 10.3 WorkCentre 5020 5-37...
Page 208: Pl 10.4 Iit Upper Cover Cover Component
PL 10.4 IIT Upper Cover Cover Component Item Part Description 848E18960 IIT Upper Cover 090E02380 Small Platen Glass 090E91720 Platen Glass 815E08650 White Referance 815E42250 Sheet (Black and White) – Label (Not Spared) – Label (Not Spared) Parts List 07/26/2007 PL 10.4 5-38 WorkCentre 5020...
Page 209: Pl 10.5 Iit Under Cover Component
Rear Frame (P/O PL10.3 Item 2) 801E05970 Rear Rail – Hinge Sleeve (P/O PL10.3 Item 2) – Pulley (P/O PL10.3 Item 2) – Cable Bracket (P/O PL10.3 Item 2) 110E11551 Platen Open Switch Parts List 07/26/2007 PL 10.5 WorkCentre 5020 5-39...
Page 210: Pl 10.6 Iit Carriage Component
121K41690 Carriage Sensor 122E92570 Exposure Lamp (REP 10.6.1) 127K57140 Carriage Motor – Mirror 1 (P/O PL10.3 Item 1) – Mirror 2 (P/O PL10.3 Item 1) – Mirror 3 (P/O PL10.3 Item 1) Parts List 07/26/2007 PL 10.6 5-40 WorkCentre 5020...
Page 211: Pl 10.7 Center Plate Component
Mirror 4 (P/O PL10.3 Item 1) – Wire Harness (P/O PL10.3 Item 1) – Carriage Cable (Black) (Not Spared) – Carriage Cable (Silver) (P/O PL10.3 Item 1) – Drum (P/O PL10.3 Item 1) Parts List 07/26/2007 PL 10.7 WorkCentre 5020 5-41...
Page 212: Pl 11.1 Single Tray Module
PL 11.1 Single Tray Module Item Part Description 050K57701 Tray 2 (REP 11.1.1) – Single Tray Frame (Not Spared) – Label (End Guide) (Not Spared) – Label (Caution) (Not Spared) – Label (Instructon) (Not Spared) Parts List 07/26/2007 PL 11.1 5-42 WorkCentre 5020...
Page 213: Pl 11.2 Tray 2 Component (1 Of 3)
Cover (P/O PL11.1 Item 1) – End Guide Lock (P/O PL11.1 Item – Mini Bottom Plate (P/O PL11.1 Item – Spring (Side) (P/O PL11.1 Item 1) – Spring (Center) (P/O PL11.1 Item 1) Parts List 07/26/2007 PL 11.2 WorkCentre 5020 5-43...
Page 214: Pl 11.3 Tray 2 Component (2 Of 3)
Tapping Screw (P/O PL11.1 Item 1) – Rack (P/O PL11.1 Item 1) – Latch (P/O PL11.1 Item 1) – Pinion (P/O PL11.1 Item 1) – Latch Spring (P/O PL11.1 Item 1) – Rack (P/O PL11.1 Item 1) Parts List 07/26/2007 PL 11.3 5-44 WorkCentre 5020...
Page 215: Pl 11.4 Tray 2 Component (3 Of 3)
(REP 11.4.2) – Retard Plate (P/O Item 12) – Retard Spring (P/O PL11.1 Item 1) – Latch Cover (P/O PL11.1 Item 1) 003K15540 Rear Latch Assembly – Spring (P/O PL11.1 Item 1) Parts List 07/26/2007 PL 11.4 WorkCentre 5020 5-45...
Page 216: Pl 11.5 Single Tray Frame Component (1 Of 2)
Guide Spring (Not Spared) – Arm Guide (Not Spared) – Tray Stopper (Not Spared) – Upper Feed Chute 809E74030 Feed Sensor Spring – Access Cover 2 – Sensor Wire Harness (Not Spared) Parts List 07/26/2007 PL 11.5 5-46 WorkCentre 5020...
Page 217: Pl 11.6 Single Tray Frame Component (2 Of 2)
STM Feed Motor (REP 11.6.2) 807E18380 Gear (Helical 51T/15T) 807E18390 Gear (Helical 40T/18T) 807E18400 Gear (Helical 37T) – Tray Rear Stopper (Not Spared) – Earth Plate (Not Spared) – Bearing (Not Spared) Parts List 07/26/2007 PL 11.6 WorkCentre 5020 5-47...
Page 218: Pl 11.7 Stm No Paper Sensor
PL 11.7 STM No Paper Sensor Item Part Description – Actuator Support (P/O PL11.6 Item 120E29630 No Paper Sensor Actuator 130E87090 No Paper Sensor (REP 11.7.1) – Sensor Housing (P/O PL11.6 Item Parts List 07/26/2007 PL 11.7 5-48 WorkCentre 5020...
Page 219: Pl 12.1 Stand Component
Door Hinge (Not Spared) – Guide (Not Spared) 017E98760 Support – Screw (Not Spared) – Foot Cover (Not Spared) – Adjuster Foot (Not Spared) – Front Foot (Not Spared) – Foot Bracket (Not Spared) Parts List 07/26/2007 PL 12.1 WorkCentre 5020 5-49...
Page 220: Common Hardware
Bind Head Tapping Screw (M3x10) 158W27678 Screw (M3x6) 158W27878 Screw (M3x8) 252W27450 Nylon Washer (6) 354W15278 E-Clip 354W18278 E-Clip 354W19278 E-Clip 354W21278 E-Clip 354W24278 E-Clip 354W27254 KL-Clip 354W27278 E-Clip 158W36878 Screw (M4x8) 158W36078 Screw (M4x10) Parts List 07/26/2007 Common Hardware 5-50 WorkCentre 5020...
Page 221: Part Number Index
PL 5.1 053E93650 PL 9.2 122E92570 PL 10.6 055K31090 PL 11.5 122K94091 PL 4.2 059K32773 PL 2.3 125K93751 PL 4.3 059K33051 PL 2.3 125K93751 PL 4.4 059K43000 PL 6.2 126K23581 PL 5.1 Parts List 07/26/2007 Part Number Index WorkCentre 5020 5-51...
Page 222 PL 9.1 801E05970 PL 10.5 801K25570 PL 8.2 801K25580 PL 2.2 801K30780 PL 10.5 802K99450 PL 7.1 807E17870 PL 7.5 807E18360 PL 11.6 807E18380 PL 11.6 807E18390 PL 11.6 807E18400 PL 11.6 Parts List 07/26/2007 Part Number Index 5-52 WorkCentre 5020...
Page 223 Diagnostic Mode ......................Basic Operations of the Diagnostic Mode ............... IOT Diagnostics....................... General Procedures GP1 Serial Number Locations..................6-31 General Information Specifications ........................6-33 Tools ..........................6-38 Consumables ........................6-39 Glossary of Terms......................6-39 Initial Issue General Procedures July, 2007 WorkCentre 5020...
Page 224 General Procedures Initial Issue July, 2007 WorkCentre 5020...
Page 225: Diagnostic Mode
Histories, etc. Refer to Program Function. NVM Check and Change of Settings Checking the NVM value This is used to check and change the values of the various parameters in NVM. and changing the settings Initial Issue General Procedures July, 2007 Diagnostic Mode WorkCentre 5020...
Page 226: Basic Operations Of The Diagnostic Mode
The "_" is blinking. Input the next number, and it will appear in the second digit space. C 1 2 How to Exit the Diagnostic Mode Switch the machine OFF and then ON again. General Procedures Initial Issue July, 2007 WorkCentre 5020...
Page 227: Iot Diagnostics
H: Paper present TRAY Tray1 Feed Sensor L: No paper H: Paper present TRAY FEED READY Level is high SIGNAL Hot-Line Control XERO Drum Cartridge L: No Drum Cartridge Detected H: Cartridge present Initial Issue General Procedures July, 2007 WorkCentre 5020...
Page 228 Contents of Data Meaning TRAY STM Feed Motor IOT Motor ON Bypass Solenoid FUSER Nohad Fan Motor Fuser Fan changes from XERO HVPS ON (LOW (HIGH SPEED) Low to High speed VOLTAGE) General Procedures Initial Issue July, 2007 WorkCentre 5020...
Page 229 NVM settings are correct. See Summary of Program Functions. During a test print, "run" is displayed. r r u n Once the test print starts, an error code will be displayed if an error occurs while printing. C C 1 Initial Issue General Procedures July, 2007 WorkCentre 5020...
Page 230 7 7 1 6 Once the whole serial number has been displayed, you will be returned to the Function Code input screen. 2 2 3 4 5 5 6 7 8 8 9 0 General Procedures Initial Issue July, 2007 WorkCentre 5020...
Page 231 Pressing the [Start] button will display the product code, starting from the highest order (left- most) digit. Once the whole product code has been displayed, you will be returned to the Function Code input screen. F F _ Initial Issue General Procedures July, 2007 WorkCentre 5020...
Page 232 Displays the firmware version of the MCU. The display is divided into 3 portions, starting from the highest-order digit. Check Display Error History Displays the Error History, starting with the most recent error code. General Procedures Initial Issue July, 2007 6-10 WorkCentre 5020...
Page 233 You will then be returned to the Function Code input screen after 4 seconds has passed. See List of NVM Settings. Initial Issue General Procedures July, 2007 WorkCentre 5020 6-11...
Page 234 2: A3 SEF 3: 8K SEF*1 5: B4SEF 6: 8.5”x14” SEF(Legal) 7: 8.5”x13.4” SEF(Mexico Folio) 8: 8.5”x13” (Folio) 10: A4 SEF 11: 8.5”x11” SEF(Letter) 12: 16K SEF*1 15: B5 SEF 17: 8.5”x11” LEF(Letter) General Procedures Initial Issue July, 2007 6-12 WorkCentre 5020...
Page 235 TRAY1 for Normal LEAD 0~60 0.146 Image input is delayed when Set Value is REGI ADJ increased. TRAY2 for Normal LEAD 0~60 0.146 Image input is delayed when Set Value is REGI ADJ increased. Initial Issue General Procedures July, 2007 WorkCentre 5020 6-13...
Page 236 1st 2 of Fuser discharging Only 0 clearance is possible in the write Number mode. ("0 clearance" means all bytes change to 0 at the same time.) Simplex/Duplex 0: Simplex 1: Duplex General Procedures Initial Issue July, 2007 6-14 WorkCentre 5020...
Page 237 HFSI Tray1 1st 2 Digits of Feed Only 0 clearance is possible in the write Capacity (8 Digits) mode. ("0 clearance" means all bytes change to 0 at the same time.) Initial Issue General Procedures July, 2007 WorkCentre 5020 6-15...
Page 238 Last 2 Digits of MSI Feed 0~99 Capacity (8 Digits) Recycle 5th & 6th Digits of MSI Feed 0~99 Capacity (8 Digits) Recycle 3rd & 4th Digits of MSI Feed 0~99 Capacity (8 Digits) General Procedures Initial Issue July, 2007 6-16 WorkCentre 5020...
Page 239 5th & 6th Digits of the number 0~99 Only 0 clearance is possible in the write of Sheets Reaching BIAS mode. transfer Roll (8 Digits) ("0 clearance" means all bytes change to 0 at the same time.) Initial Issue General Procedures July, 2007 WorkCentre 5020 6-17...
Page 240 0=OFF(Disabled), 1=20sec 2=30sec, 3=60sec, 4=90sec ESS IF Priority Paper Tray 1=Tray1 2=Tray2 3=MSI ESS IF Document Type 1=Text 2=Text & Photo 3=Photo ESS IF Density Adjustment 0=Lightest 1=Light 2=Normal 3=Dark 4=Darkest General Procedures Initial Issue July, 2007 6-18 WorkCentre 5020...
Page 241 3=Stronger 5=Strongest ESS IF MCU Low Power Mode 1~254 0=0min(Shift immediately) 1=5min 2=20min 3=60min 4=120min 5=240min 254=OFF(Disable) ESS IF MCU Sleep Mode 0~254 0=0min(Shift immediately) 1=5min 2=20min 3=60min 4=120min 5=240min 254=OFF(Disable) Initial Issue General Procedures July, 2007 WorkCentre 5020 6-19...
Page 242 Add Original Auto Clear Time 0~4 0=OFF(Disabled) 1=20sec 2=30sec 3=60sec 4=90sec ESS IF Wait Time After MSI Jam 0~60 1sec 0- 60sec Clear ESS IF Carriage Return Default 0~60 1sec 0- 60sec Position General Procedures Initial Issue July, 2007 6-20 WorkCentre 5020...
Page 243 ADF Loop Adjustment 0~10 0-4=-5 to -1mm 5=0mm 1-5=1 to 5mm ESS IF M/C config 0 : DC 1 : CPS ESS IF ADF installation 0 : not installed 1 : installed Initial Issue General Procedures July, 2007 WorkCentre 5020 6-21...
Page 244 ESS IF User3 Login Password High 48~57 byte ESS IF User4 Login Password Low 48~57 Byte ESS IF User4 Login Password Mid 48~57 byte ESS IF User4 Login Password High 48~57 byte General Procedures Initial Issue July, 2007 6-22 WorkCentre 5020...
Page 245 ESS IF User8 Login Password High 48~57 byte ESS IF User9 Login Password Low 48~57 Byte ESS IF User9 Login Password Mid 48~57 byte ESS IF User9 Login Password High 48~57 byte Initial Issue General Procedures July, 2007 WorkCentre 5020 6-23...
Page 246 ESS IF User3 Copy Count Mid byte 0~99 ESS IF User3 Copy Count High byte 0~99 ESS IF User4 Copy Count Low byte 0~99 ESS IF User4 Copy Count Mid byte 0~99 General Procedures Initial Issue July, 2007 6-24 WorkCentre 5020...
Page 247 Last 20 Fault History 2nd Last 48~122 ESS IF Last 20 Fault History 2nd 2nd 48~122 ESS IF Last 20 Fault History 2nd 1st 48~122 ESS IF Last 20 Fault History 3rd Last 48~122 Initial Issue General Procedures July, 2007 WorkCentre 5020 6-25...
Page 248 Last 20 Fault History 10th 1st 48~122 ESS IF Last 20 Fault History 11th Last 48~122 ESS IF Last 20 Fault History 11th 2nd 48~122 ESS IF Last 20 Fault History 11th 1st 48~122 General Procedures Initial Issue July, 2007 6-26 WorkCentre 5020...
Page 249 Last 20 Fault History 19th 2nd 48~122 ESS IF Last 20 Fault History 19th 1st 48~122 ESS IF Last 20 Fault History 20th Last 48~122 ESS IF Last 20 Fault History 20th 2nd 48~122 Initial Issue General Procedures July, 2007 WorkCentre 5020 6-27...
Page 250 0~254 MC Code Serial Code4 0~254 MC Code Serial Code5 0~254 MC Code Serial Code6 0~254 MC Code Serial Code7 0~254 MC Code Serial Code8 0~254 MC Code Serial Code9 0~254 General Procedures Initial Issue July, 2007 6-28 WorkCentre 5020...
Page 251 0~254 Product Product code 3 0~254 Product Product code 4 0~254 Product Product code 5 0~254 Product Product code 6 0~254 Product Product code 7 0~254 Product Product code 8 0~254 Initial Issue General Procedures July, 2007 WorkCentre 5020 6-29...
Page 252 General Procedures Initial Issue July, 2007 6-30 WorkCentre 5020...
Page 253: Gp1 Serial Number Locations
(How to Enter the Diagnostic Mode) and entering NVM code [25-20]. • On a bar code sticker at the left rear of the machine, which can be seen by opening the Left Side Cover and looking toward the back. Initial Issue General Procedures July, 2007 WorkCentre 5020 6-31...
Page 254 General Procedures Initial Issue July, 2007 6-32 WorkCentre 5020...
Page 255: Specifications
CCD Image Sensor capable of scanning at multi-level 600 dpi System Overview 20 PPM The WorkCentre 5020 consists of IIT, IOT, PANEL, Controller, and Printer I/F. The summary of 600 dpi each system is as follows: Paper Feeding: 1 tray 250 sheets...
Page 256 Print Counter of print job Diag Test print in Diag mode FCOT (Warm Start) (It doesn't contain the Diag test print with Type-Di.) FCOT: First Copy Output Time Report: One (Printer). General Procedures Initial Issue July, 2007 6-34 WorkCentre 5020...
Page 257 8.8 Kg Optional tray: 500sheets 220/240V Toner cartridge 1.2 Kg 6A, 1320VA (Max) Net weight (full configura- 38.0 Kg TBD IIT/MSI/Std Tray (250sheets) including toner car- tion) tridge Stand 18 Kg TBD Initial Issue General Procedures July, 2007 WorkCentre 5020 6-35...
Page 258 Item Specification Measurement Length 16K LEF B5 LEF Simplex A4 SEF Skew H +/-2.0 +/-2.3 200mm 8.5" x 11" SEF Perpendicularity +/-3.1 +/-3.3 400mm 16K SEF Linearity: V 400mm B5 SEF General Procedures Initial Issue July, 2007 6-36 WorkCentre 5020...
Page 259 Standard paper sizes: A4L/S, A3, B5L/S, B4, 8K, 16KL/S, 8.5 x11L/S, 8.5 x 13, 8.5 x 13.4 (Mexico Folio), 8.5 x 14, 11 x 17 Usage rate Tray 1: 60% STM: 30% Initial Issue General Procedures July, 2007 WorkCentre 5020 6-37...
Page 260: Tools
TOOL NO. /TOOL NAME Flag Ship (80 gsm) 499T 1423 BOX DRIVER 5.5 499T 247 TEST PATTERN (A3) Baseline Paper Xerox Business Multipurpose 4200 499T 355 SCREWDRIVER (+) 499T 301 MINI DRIVER 20 lb 499T 2004 ROUND NOSE PLIERS 499T 1901 SIDE CUTTING NIPPER...
Page 261: Glossary Of Terms
Advanced Customer Training: teaches customers to perform some of service that is the machine. normally performed by Xerox Service Representative. Consumable Replacement Intervals (TBD) Analog to Digital refers to conversion of signal...
Page 262 Without - indicates machine condition where specified condition is not present Multi-Function XBRA Xerox Brazil Multinational Xerox Corporation Multi Purpose Tray Xerox Europe - also referred to as ESG (European Solutions Group) NBCR New Book Scanner Control Relay Xerox Latin America Network Interface Card XMEX Xerox Mexico...
Page 263 Chain 7 Paper Supplying ....................7-17 Chain 8 Paper Transportation ..................7-20 Chain 9 Marking ......................7-26 Chain 10 Fusing and Copy Transportation ..............7-30 Wirenets Wirenets .......................... 7-35 P/J Locations 7.1 P/J Locations......................7-45 Initial Issue Wiring Data July, 2007 WorkCentre 5020...
Page 264 Wiring Data Initial Issue July, 2007 WorkCentre 5020...
Page 265: Chain 1 Standby Power
Chain 1 Standby Power Initial Issue Wiring Data July, 2007 WorkCentre 5020...
Page 266 DC COM 20,21 B9,B10 STM PWB PL11.5 Wire Color J508 J540 BLK:100V M/C, BRN:200V M/C +5VDC Wire Color WHT:100V M/C, BLU:200V M/C DC COM 24VRTN +24V Figure 1 1.1 Main Power Generation Wiring Data Initial Issue July, 2007 WorkCentre 5020...
Page 267 LH Cover E5-1 Open Front Cover E5-2 Open The H/L level is displayed on the UI Fail display. Code LH COVER INTERLOCK SWITCH FRONT COVER INTERLOCK SWITCH Figure 2 1.2 Interlock Switching Initial Issue Wiring Data July, 2007 WorkCentre 5020...
Page 268: Chain 2 Mode Selection
Chain 2 Mode Selection Wiring Data Initial Issue July, 2007 WorkCentre 5020...
Page 269 U7-0 Timeout UI Communication U7-1 Error WAKE J401 J710 AIOC PWB PL8.1 RESET U7-0 J710 J401 UI RXD U7-1 DC COM DC COM (1.1) +5VDC +5VDC (1.1) Figure 1 2.1 Control Panel Initial Issue Wiring Data July, 2007 WorkCentre 5020...
Page 270: Chain 3 Machine Run Control
Chain 3 Machine Run Control Wiring Data Initial Issue July, 2007 WorkCentre 5020...
Page 271 J508 J540 STM IIC SCL P/J407 J540 J508 STM IIC SDA STM REQ H9-7 Fail Code H9-7 MCU (AIOC PWB) - STM PWB Communication Error Figure 1 3.1 PWB Communication (STM PWB) Initial Issue Wiring Data July, 2007 WorkCentre 5020...
Page 272 E9-1 HBPL or XPJL Syntax N4-1 Error E9-2 CPM Image N4-2 Lost E8-1 APS NG C0-1 Unselected E8-2 L9-0 N4-0 N4-1 N4-2 C0-1 C0-2 Figure 2 3.2 Billing and Machine Control Wiring Data Initial Issue July, 2007 7-10 WorkCentre 5020...
Page 273: Chain 4 Start Power
Chain 4 Start Power Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-11...
Page 274 +5VDC U0-1 P/J407 J504 U1-1 F155 DRV ESD GND IOT ESD GND Dupulex Fail Code U0-1 IOT Motor Stop Error U1-1 IOT Motor Rotation Error Tray Figure 1 4.1 Main Drive Wiring Data Initial Issue July, 2007 7-12 WorkCentre 5020...
Page 275: Chain 6 Imaging
Chain 6 Imaging Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-13...
Page 276 USER INTERFACE PWB SWITCH PL8.4 PL8.4 PL10.5 5-10 +5VDC MAGNET PLATEN OPEN SWITCH J711 J711 COVER CLOSED(L) +5VDC A5-1 DC COM (2.1) Fail Code A5-1 Platen Cover Open Figure 1 6.1 Image Input Wiring Data Initial Issue July, 2007 7-14 WorkCentre 5020...
Page 277 IIT PWB 5-11 (1.1) +3.3VDC SENSOR PL10.6 ‚ 压 Œx CARRIAGE SENSOR CAUTION IIT4 J720 J410 BLOCKED(H) +5VDC High Voltage U2-1 IIT4 +5VDC (1.1) DC COM (1.1) Figure 2 6.2 Carriage Scan Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-15...
Page 278 DC COM (1.1) ROS MOTOR 6-15 ROS MOTOR P620 J620 J130 ON(L) +5VDC ROS MOTOR CLOCK +24VDC (1.1) DC COM (1.1) ROS MOTOR SOS PWB Figure 3 6.3 Laser Control and Scanning Wiring Data Initial Issue July, 2007 7-16 WorkCentre 5020...
Page 279: Chain 7 Paper Supplying
Chain 7 Paper Supplying Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-17...
Page 280 (1.1) Fail Code TRAY1 NO PAPER SENSOR C5-0 No paper in the selected paper tray (Tray1) TRAY1 INTERLOCK SWITCH E6-1 L/H Lower Cover open Figure 1 7.1 Tray 1 Paper Stacking Wiring Data Initial Issue July, 2007 7-18 WorkCentre 5020...
Page 281 DC COM (1.1) Fail Code No paper in the selected paper tray (Tray2) C6-0 STM L/H Cover open E6-2 STM NO PAPER SENSOR STM INTERLOCK SWITCH Figure 2 7.2 STM Paper Stacking Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-19...
Page 282: Chain 8 Paper Transportation
Chain 8 Paper Transportation Wiring Data Initial Issue July, 2007 7-20 WorkCentre 5020...
Page 283 TRAY1 FEED SENSOR C2-2 Tray1 Feed Sensor on JAM from STM Feed Take Away Roll 1 C8-1 Tray1 Feed Sensor Static JAM Tray 1 Feed Roll Figure 1 8.1 Tray 1 Paper Feeding Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-21...
Page 284 Tray 2 Feed Roll Fail Code The H/L level is displayed on the UI display C2-1 STM Feed Sensor on JAM C8-2 STM Feed Sensor Static JAM Figure 2 8.2 STM Paper Feeding Wiring Data Initial Issue July, 2007 7-22 WorkCentre 5020...
Page 285 LVPS PL8.1 PL8.1 BYPASS SOLENOID 8-17 PL7.5 P/J407 BYPASS SOLENOID J502 ON(L) +24VDC DC COM +24VDC (1.1) BYPASS SOLENOID Bypass Feed Roll Bypass Take Away Roll Figure 3 8.3 Manual Bypass Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-23...
Page 286 STM IOT Regi. Sensor on JAM C2-3 IOT REGI. SENSOR C9-3 Manual Bypass IOT Regi. Sensor on JAM E1-6 IOT Regi. Sensor Static JAM Regi. Roll Figure 4 8.4 Paper Registration Wiring Data Initial Issue July, 2007 7-24 WorkCentre 5020...
Page 287 Take Away Roll 1 Tray 1 Feed Roll STM NO PAPER SENSOR Take Away Roll 2 STM FEED SENSOR STM FEED MOTOR Tray 2 Feed Roll Figure 5 8.5 Paper Path Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-25...
Page 288: Chain 9 Marking
Chain 9 Marking Wiring Data Initial Issue July, 2007 7-26 WorkCentre 5020...
Page 289 TRANSFER Deve Bias Magnet Roll INTLK INTLK +24VDC +24VDC AIOC PWB PL8.1 DC COM (1.1) +5VDC J520 J406 HVPS ERROR(L) +5VDC U9-0 Fail Code U9-0 HVPS fail Figure 1 9.1 Xerographics Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-27...
Page 290 Drum cartridge life end J7-1 Drum CRUM communication error TONER EMPTY SENSOR J7-2 Drum CRUM Market identity mismatch DRUM CARTRIDGE J7-3 Drum CRUM ID error Figure 2 9.2 Toner Sense and CRUM Wiring Data Initial Issue July, 2007 7-28 WorkCentre 5020...
Page 291 HVPS PWB PL8.1 PL8.2 ERASE LAMP +24VDC PL4.2 J406 J520 J521 J210 ERASE LAMP ON(L) +5VDC DC COM DC COM DC COM ERASE LAMP INTLK +24VDC (9.1) Figure 3 9.3 Erase Lamp Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-29...
Page 292: Chain 10 Fusing And Copy Transportation
Chain 10 Fusing and Copy Transportation Wiring Data Initial Issue July, 2007 7-30 WorkCentre 5020...
Page 293 SENSED SIGNAL U4-3 DC COM (1.1) Fail Code U4-1 Fuser On Time Fail U4-2 Over Heat Temp Fail U4-3 FUSER LAMP FS1 thermistor defect THERMISTOR THERMOSTAT Figure 1 10.1 Fuser Temperature Control Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-31...
Page 294 Fuser Exit Sensor off JAM E3-6 Fuser Exit Sensor Static JAM Exit Roll The H/L level is displayed on the UI display IOT Motor FUSER EXIT SENSOR Figure 2 10.2 Exit Wiring Data Initial Issue July, 2007 7-32 WorkCentre 5020...
Page 295 Diag is on. Voltage levels are as follows: U4-9 Nohad Fan defect Low Speed: approx. 15VDC High Speed: approx. 24VDC NOHAD FAN Figure 3 10.3 Machine Cooling Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-33...
Page 296 Wiring Data Initial Issue July, 2007 7-34 WorkCentre 5020...
Page 297: Wirenets
LOW VOLTAGE POWER SUPPLY FUSER 10.1 FS12 FS33 FS34 P600 J600 FUSER LAMP FS60 GN/YL (SEE WIRE NET DC POWER AC POWER (HOT)) GENERATION Wire Color WHT: 100V M/C, BLU: 200V M/C Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-35...
Page 298 7.2.3 WIRE NET +3.3VDC LOW VOLTAGE LENS ASSEMBLY POWER SUPPLY AIOC PWB IIT PWB P/J407 J409 J721 +3.3VDC FLAT CABLE J414 Wiring Data Initial Issue July, 2007 7-36 WorkCentre 5020...
Page 299 10.2 J505 J153 FUSER EXIT SENSOR STM PWB J508 J540 J542 J171 STM NO PAPER SENSOR J172 STM FEED SENSOR AIOC PWB USER INTERFACE P/J407 J401 J710 (SEE WIRE NET +5VDC-2) Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-37...
Page 300 7.2.5 WIRE NET +5VDC-2 (FROM WIRE NET +5VDC-1) LENS ASSEMBLY IIT PWB J409 J721 IIT4 CARRIAGE SENSOR FLAT CABLE J416 J414 AIOC PWB Wiring Data Initial Issue July, 2007 7-38 WorkCentre 5020...
Page 301 FUSER EXIT SENSOR STM PWB J508 J540 J542 J171 STM NO PAPER SENSOR J172 STM FEED SENSOR J173 STM INTERLOCK SWITCH J509 P110 J110 TONER EMPTY SENSOR (SEE WIRE NET DC COM (+5VRTN)-2) Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-39...
Page 302 AIOC PWB DRUM CARTRIDGE P/J407 J402 P610 J610 CRUM J416 LENS ASSEMBLY IIT PWB J409 J721 FLAT CABLE J410 J720 IIT4 CARRIAGE SENSOR +3.3VRTN FLAT CABLE (SEE WIRE NET DC COM(+5VRTN)-3) Wiring Data Initial Issue July, 2007 7-40 WorkCentre 5020...
Page 303 (FROM WIRE NET DC COM (+5VRTN)-2) USER INTERFACE J401 J710 J711 PLATEN OPEN SWITCH J630 P630 BILLING COUNTER J403 J140 LD PWB FUSER 10.1 J408 P601 J601 THERMISTOR J414 AIOC PWB Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-41...
Page 304 ERASE LAMP J416 J501 P202 J202 TRAY1 FEED CLUTCH J502 BYPASS SOLENOID J503 P640 J640 IOT REGISTRATION CLUTCH STM PWB J508 J540 J542 P212 J212 STM FEED CLUTCH (SEE WIRE NET +24VDC-2) Wiring Data Initial Issue July, 2007 7-42 WorkCentre 5020...
Page 305 TONER EMPTY SENSOR AIOC PWB P/J407 J403 P620 J620 J130 ROS MOTOR LENS ASSEMBLY IIT PWB J409 J721 IIT5 CARRIAGE MOTOR INVERTER PWB INV CN1 FLAT CABLE J414 LOW VOLTAGE POWER SUPPLY Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-43...
Page 306 P/J407 J403 P620 J620 J130 ROS MOTOR 10.3 J405 NOHAD FAN HIGH VOLTAGE J406 J520 POWER SUPPLY LENS ASSEMBLY IIT PWB INVERTER PWB J409 J721 INV CN1 FLAT CABLE J416 J414 Wiring Data Initial Issue July, 2007 7-44 WorkCentre 5020...
Page 307: 7.1 P/J Locations
7.1.1 How to Use the P/J Locations The installation location of a connector can be checked by referring to its Fig No. and Item No. from the P/J No. in the 7.1.2 PJ List. Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-45...
Page 308 Fuser Exit Sensor P/J600 Figure 4 Fuser Lamp P/J156 Figure 4 IOT Regi. Sensor P/J601 Figure 4 Fuser Thermistor P/J157 Figure 3 Tray 1 No Paper Sensor P/J620 Figure 2 ROS MPA Wiring Data Initial Issue July, 2007 7-46 WorkCentre 5020...
Page 309 Item No. Description P/J630 Figure 8 Billing ID P/J640 Figure 8 IOT Regi Clutch P/J710 Figure 1 P/J711 Figure 1 Platen Switch P/J720 Figure 1 IIT Data P/J721 Figure 1 IIT Power Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-47...
Page 310 Figure 1 IIT Wiring Data Initial Issue July, 2007 7-48 WorkCentre 5020...
Page 311 Figure 2 ROS Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-49...
Page 312 Figure 3 HVPS Wiring Data Initial Issue July, 2007 7-50 WorkCentre 5020...
Page 313 Figure 4 LH Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-51...
Page 314 Figure 5 Fuser Wiring Data Initial Issue July, 2007 7-52 WorkCentre 5020...
Page 315 Figure 6 STM Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-53...
Page 316 Figure 7 AIOC PWB Wiring Data Initial Issue July, 2007 7-54 WorkCentre 5020...
Page 317 Figure 8 Rear Initial Issue Wiring Data July, 2007 WorkCentre 5020 7-55...
Page 318 J503 J505 Figure 9 Inlet & LVPS Wiring Data Initial Issue July, 2007 7-56 WorkCentre 5020...

Xerox WorkCentre 5020 Service Documentation

2 Status Indicator Raps

3 Image Quality

4 Repairs and Adjustments

5 Parts Lists

Overview

Parts Lists

Stand

Common Hardware

Parts Lists

6 General Procedures

7 Wiring Data

Quick Links

Chapters

Related Manuals for Xerox WorkCentre 5020

Summary of Contents for Xerox WorkCentre 5020