Xerox WorkCentre 5019 User Manual page 141

Symptom Possible cause
The paper is The paper is unsuitable.
wrinkled.
Paper has been added to the
paper loaded.
The paper is damp.
Text is blurry. The paper is unsuitable.
Paper has been added to the
paper loaded.
The paper is damp.
White or color The drum cartridge has
patches appear deteriorated or been
vertically. damaged.
The toner cartridge has run
out of toner.
Paper feed direction
The printout is The paper cassette's paper
slanted. guides are not aligned to the
correct position.
WorkCentre 5019/5021
User Guide
Remedy
Replace the paper with new paper.
Replace the paper with new paper.
Replace the drum cartridge with a new one.
Refer to Replacing the drum cartridge
page 10-7.
Replace the toner cartridge with a new one.
Refer to Replacing the toner cartridge
page 10-3.
Align the horizontal and vertical paper
guides properly.
Refer to Loading paper in Trays 1 and 2
(optional) on page 4-7.
Refer to Loading paper in the Bypass tray
page 4-9.
Problem solving
on
on
on
11-11