Xerox WorkCentre 5019 User Manual page 139

Symptom Possible cause
Dirt appears at The paper feed path is dirty.
regular intervals
The drum cartridge has
in the printout.
deteriorated or been
damaged.
Paper feed direction
White spots The paper is unsuitable.
appear in areas
The drum cartridge has
of black fill.
deteriorated or been
damaged.
The printout The paper is damp.
comes off on the
The paper is unsuitable.
fingers.
The toner is not
fused to the
paper.
The paper is
contaminated
with toner.
WorkCentre 5019/5021
User Guide
Remedy
Print several sheets.
Replace the drum cartridge with a new one.
Refer to Replacing the drum cartridge
page 10-7.
Load the correct type of paper.
Replace the drum cartridge with a new one.
Refer to Replacing the drum cartridge
page 10-7.
Replace the paper with new paper.
Load the correct type of paper.
Problem solving
on
on
11-9