Customer Service; Contacting Service; Serial Number & Voltage; Limited Warranty - CYBEX Treadmill Owner's Service Manual

Cybex Pro Treadmill Owner's & Service Manual

6 - Customer Service

Contacting Service

Hours of phone service are Monday through Friday from 8:00 a.m. to 6:00 p.m.
Eastern Standard Time.
For Cybex customers living in the USA, contact Cybex Customer Service at
800-766-3211. Your options at this number include:
• Press 63 to place a parts order or to check parts order status.
• Press 64 to speak to a technical support representative regarding trouble
shooting or to schedule a field service call.
• Press 65 to check status of a repair order only and you have your
RRM number.
• Press 66 to check status of a dispatched field service call and you have your
inquiry number.
• Press 67 for service of a medical or isokinetic product.
• Press 0 to go to the Cybex operator.
For Cybex customers living outside of the USA, contact Cybex Customer
Service at 508-533-4300 or fax 508-533-5183.
Order parts and find information on the web at www.eCybex.com or by email
at techhelp@cybexintl.com.
Serial Number & Voltage
Your serial number and voltage can be found on the front of your treadmill. For
your convenience record your serial number and voltage below so that you will
have it ready if you call Cybex Customer Service.
Serial Number

Limited Warranty

WHO IS COVERED: The original buyer and any person receiving the product
as a gift from the original buyer. The terms "you" and "your" are used in this
Limited Warranty to refer to the original buyer and any person receiving the
product as a gift from the original buyer. The terms "we," "us" and "our" are
used in this Limited Warranty to refer to Cybex International, Inc. This
warranty covers all products sold under the "Cybex Pro" name and used
in the continental United States. Products sold or moved outside the
Voltage
Table of Contents . . . . . . . . . . . iii
1 Safety
Important Voltage Information . 1-1
Grounding Instructions . . . . . . . 1-1
Important Safety Instructions . . 1-2
Warning Decals. . . . . . . . . . . . . 1-4
Caution Decals . . . . . . . . . . . . . 1-7
Emergency Stop Key (e-stop). . 1-8
2 Technical Specifications
Specifications . . . . . . . . . . . . . . 2-1
3 Operation
Terms & Symbols Used . . . . . . 3-1
Quick Operation Guide . . . . . . 3-2
Detailed Operation Guide . . . . 3-2
Stopping the Treadmill . . . . . . . 3-4
Immobilization Method . . . . . 3-4
Emergency Dismount . . . . . . 3-4
Emergency Stop . . . . . . . . . . . . 3-4
Safety Sentry . . . . . . . . . . . . . . 3-4
Control During Operation . . . . . 3-5
Data Readouts . . . . . . . . . . . . . 3-6
Displaying Heart Rate . . . . . . . . 3-6
Heart Rate LED. . . . . . . . . . . . . 3-7
Use of Programs. . . . . . . . . . . . 3-8
Manual Mode . . . . . . . . . . . . . . 3-9
The Workout Profile . . . . . . . . . 3-9
Meaning of % Grade . . . . . . . . 3-9
Calorie Goal . . . . . . . . . . . . . . 3-10
5K Run . . . . . . . . . . . . . . . . . . 3-12
9 Holes . . . . . . . . . . . . . . . . . . 3-14
Heart Rate. . . . . . . . . . . . . . . . 3-16
Custom Program 1 . . . . . . . . . 3-18
Custom Program 2 . . . . . . . . . 3-20
Create a Custom Program . . . 3-22
4 Preventive Maintenance
Regular Maintenance Activities 4-1
Cleaning Your Treadmill . . . . . . 4-1
Running Belt Maintenance . . . . 4-2
Other Preventive Maintenance . 4-6
Service Schedule . . . . . . . . . . . 4-7
Log Sheet . . . . . . . . . . . . . . . . . 4-8
5 Removal & Replacement
Quick Setup . . . . . . . . . . . . . . . 5-1
Choosing & Preparing a Site . . 5-1
Electrical Power Requirements 5-2
Assembling the Treadmill . . . . . 5-2
Tools Required . . . . . . . . . . . . . 5-2
6 Customer Service
Contacting Service . . . . . . . . . . 6-1
Serial Number & Voltage. . . . . . 6-1
Limited Warranty. . . . . . . . . . . . 6-1
Return Material Authorization . . 6-4
Damaged Parts. . . . . . . . . . . . . 6-5
Ordering Parts. . . . . . . . . . . . . . 6-6
Page 6-1